An innovative Approach to Identifying and Communicating Change of Condition: Introduction to INTERACT 2

Recorded On: 06/28/2012

  • Registration Closed

Moderator: Cathy Lipton, UnitedHealthcare

Dr. Cathy Lipton is Senior Medical Director of Georgia's UnitedHealthcare Nursing Home Plan and the Evercare Clinical Model and is an Adjunct Clinical Assistant Professor in Geriatrics in the Emory University School of Medicine.

Background: Deb Kriner
• Explanation of INTERACT history
• Identify the tools and explain what they are

INTERACT 2 Implementation: Pam O'Rourke
• Explain the GA initiative
• Explain how INTERACT was incorporated into daily practice

Program Sustainability: Donna Hendricksen
• How to do initial training
• The need for ongoing orientation
• Discussion around disease management
• Ongoing validation (getting out on the floor and making sure information/tools are being used)

Facility Benefits from Implementing Interact & Wrap-Up: Cathy Lipton
• Having the program in place makes the facility more marketable
• Many hospitals already using SBAR and expect nursing facilities to be on-board
• Better resident outcomes will result in more referrals from hospitals
• Nursing homes save time and money because readmissions are eliminated
• Reducing transfers to the hospital will help meet the QAPI requirement
• Where to get help and find information - AHCA website,, QIOs, State LTC Association

Q&As: Cathy Lipton

Components visible upon registration.