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F 309 & Antipsychotics?! Compliance?! QAPI?!: Your Integrated Pathway to Dementia Care. Part Five: CNAs - The Keys to Success!
Recorded On: 09/03/2013
CNAs are the backbone of nursing centers and are the key to each center's success. Satisfaction, safety and care are all predicated on their skill, know-how, and compassion. AHCA invites CNAs to join this session as we explore ways to respond to state survey teams about the care and support provided to residents with dementia who live in your center.
1. Differentiate between behaviors and unmet needs.
2. Review interventions and ways to individualize care.
3. Recognize appropriate responses to offer to survey teams about those for whom you care.
Mary Tellis- Nayak
Vice President of Quality Initiatives/Strategic Advisor