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Part 1: 2021 Senior Examiner Pre-Training


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This course will cover a series of educational videos and assignments to help Senior Examiners prepare for and review Silver Quality Award applications. Training will include pre-training, Check your knowledge assignments for in-person training, and post training webinars.

Click the Contents tab to open the modules to complete. Each module includes a webinar and a Check Your Knowledge assignment, which contains a series of questions on that webinar. The slide decks are available for download under the Handouts tab.

All Pre-Training modules MUST be completed by 11pm ET February 5th in order to attend Examiner training. 

Overall Learning Objectives
  • Prepare feedback comments in accordance with program standards.
  • Differentiate among the various levels of learning in the processes utilized by applicants.
  • Score Silver Quality Award applications utilizing the Silver Scoring Calibration Guidelines.
  • Ensure comment score alignment.
  • Be aware of and adhere to program deliverables and deadline dates.


You can earn CE credit hours for completing the Senior Examiner Training. Once you complete the program, please contact the Quality Award Team at qualityaward@ahca.org to request your certificate. 


All of the items you have registered for will be found in your "Dashboard: My Saved Work" page.


2  NAB CEs available upon completion.

A special thank you to our 2021 AHCA/NCAL National Quality Award Sponsors:
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Copyright © 2020-2021 American Health Care Association. All rights reserved. Permission to use, copy and/or distribute any documentation and/or related images from these materials shall be expressly obtained from AHCA.

Key:

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1. Cathy Bergland Introduction*
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
2. Gary Floss Introduction*
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
3. Maryruth Butler Introduction*
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
4. Paul Grizzell Introduction *
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
5. About AHCA/NCAL Quality Award Program (required for new examiners - optional for others)
About AHCA/NCAL Quality Award Program (required for new examiners - optional for others)
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
About AHCA/NCAL Quality Award Program Presentation Slides
Open to download resource.
Open to download resource.
Check Your Knowledge #1 – AHCA/NCAL Quality Award Program Overview
8 Questions  |  Unlimited attempts  |  6/8 points to pass
8 Questions  |  Unlimited attempts  |  6/8 points to pass
6. Senior Examiner Overview*
Senior Examiner Overview*
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
2021 Senior Examiner Overview Presentation Slides
Open to download resource.
Open to download resource.
Check Your Knowledge #2 – Senior Examiner Overview
14 Questions  |  Unlimited attempts  |  11/14 points to pass
14 Questions  |  Unlimited attempts  |  11/14 points to pass
7. Baldrige Basics(required for new examiners - optional for others)
Baldrige Basics(required for new examiners - optional for others)
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
Baldrige Basics Presentation Slides
Open to download resource.
Open to download resource.
Check Your Knowledge #3 - Baldridge Basics
5 Questions  |  Unlimited attempts  |  4/5 points to pass
5 Questions  |  Unlimited attempts  |  4/5 points to pass
8. Silver Criteria Overview*
Silver Criteria Overview*
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
Silver Criteria Overview Presentation Slides
Open to download resource.
Open to download resource.
Check Your Knowledge #4 – Silver Criteria Overview
11 Questions  |  Unlimited attempts  |  9/12 points to pass
11 Questions  |  Unlimited attempts  |  9/12 points to pass
9. How to Read an Application (required for new examiners - optional for others)
How to Read an Application (required for new examiners - optional for others)
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
How to Read an Application Presentation Slides
Open to download resource.
Open to download resource.
Check Your Knowledge #5 – How to Read an Application
4 Questions  |  Unlimited attempts  |  3/4 points to pass
4 Questions  |  Unlimited attempts  |  3/4 points to pass
10. How to use Webex(required for new examiners - optional for others)
How to use Webex(required for new examiners - optional for others)
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
How to use Webex Presentation Slides
Open to download resource.
Open to download resource.
11. Team Leader Training (required for Team Leaders)
Team Leader Training (required for Team Leaders)
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
Team Leader Training Presentation Slides
Open to download resource.
Open to download resource.
Check Your Knowledge #6 - Team Leader
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass
Certificate of Completion
Certificate of Completion
2.00 NAB CEs credits  |  Certificate available
2.00 NAB CEs credits  |  Certificate available
NCAL AHCA