You can email update@ahca.org to confirm your membership status. 

Nursing homes, assisted living, and ICF/ID providers or facilities may become members of AHCA/NCAL through their state affiliate association. Contact your State Healthcare Association to request membership.

Should you require assistance with recovering your username/email address or password, please contact educate@ahca.org.

Please access your member account and proceed to the Dashboard. Within the Dashboard, navigate to "My Profile" to manage your company information, password, username, or email address, and subscription preferences.

ahcancalED is a key benefit for AHCA/NCAL members, providing free access to a rich library of educational materials, from extensive courses to concise resource guides. We strive to balance free and premium content within the platform. Recognizing the importance of widespread education, AHCA/NCAL occasionally makes critical learning resources available to non-members, contributing to the advancement of the profession.

To retrieve a copy of your certificate, please log in to your account, proceed to your 'Dashboard,' and select the 'My Certificates' section. You may then download the certificate in PDF format or print it for your records. If a certificate is not displayed, please email educate@ahca.org we can retrieve it for you.

To register additional users, select the ADD A REGISTRATION FOR ANOTHER USER button. You will then be able to search for participants using their email addresses. If the person making the payment should not be registered for the course, they can remove themselves from the registrant list before checkout.

 Please note that each participant must have an existing ahcancalED account.

You'll need an account on our website to access content or register for webinars.  Creating an account does not register you for a webinar. To register, select the desired webinar, click "Register," and choose to register now or later. The webinar will be added to your cart for checkout. You'll receive a confirmation email upon successful registration.

Please be aware that certain webinars and content are exclusive to AHCA/NCAL members. If you're unsure about your membership status, please email update@ahca.org before making a purchase.

Upcoming webinars are located within the "Upcoming webinar" tab. 

Find all your content in the "My Saved Work" section of your "Dashboard" dropdown. With multiple trainings and webinars, your saved work might have several pages. Your latest purchases are on the last page. Remember, you can "favorite" items for easy access. 

Make sure you don't miss the webinar! Add it to your calendar and watch for reminder emails containing instructions and a quick access link.

For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+. Internet Explorer is not supported. Disable pop-up blockers in your browser settings. A wired internet connection is recommended over WiFi for stable bandwidth. Ensure your speakers are unmuted and functioning correctly.

To detect your browser version, run https://whichbrowser.net/

If you encounter issues during the event (e.g., slides freezing, audio problems), try refreshing (F5 on your keyboard) your browser. For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.

We recommend using a desktop or laptop for the best viewing experience with ahcancalED. Phone viewing is possible, but formatting differences may result in cut-off text or limited functionality.

To ensure you see the full screen, please adjust your browser's zoom level. The default 100% zoom setting might cause display issues. You can zoom in or out using the 'microscope' icon in your search bar or Chrome by clicking the three vertical dots and selecting 'Zoom'.

AHCA/NCAL is an approved Iowa Board of Nursing Continuing Education Provider.

Recent (2025) changes to the Iowa Board of Nursing (IBON) rules included their discontinuing the use of approved provider numbers for continuing education providers. As such, AHCA/NCAL no longer has an approved provider number. However, AHCA/NCAL are still approved to offer education to nurses. It is up to each nurse attending an AHCA/NCAL event to ensure that their states accept or have reciprocity for courses approved by another state (in this case it would be Iowa). All nurse attendees at AHCA/NCAL sponsored education offerings (online or in person) should retain their documents for license renewal to verify completion of continuing education. This would include a CE certificate or form from the event you attended. Iowa Board of Nursing measures continuing education (CE) credits in contact hours. A contact hour is 60-minutes of instruction. And one CEU is equal to 10 contact hours.