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Quality Improvement Resources

AHCA/NCAL remains steadfast in supporting skilled nursing care centers in continuing to improve the quality of care provided to residents. Through connecting providers to valuable resources and developing innovative solutions to stakeholders, AHCA/NCAL strives to make the long-term and post-acute care sector at the quality forefront of our nation’s health care delivery system.

Here's What's New

  • Contains 6 Product(s)

    Registration is free to AHCA/NCAL members.

    Registration to this series is free to AHCA/NCAL members
    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Email educate@ahca.org if you need assistance.
  • Contains 1 Component(s)

    The provision of care and services offered by nursing homes must be individualized and person-centered, and equally and universally applied to all residents including those who identify as transgender or gender diverse (TGD). Furthermore, as a condition of licensure, the nursing home must remain in compliance with federal, state, and local laws and professional standards, which includes requirements of nondiscrimination. Registration is free for AHCA/NCAL members.

    The provision of care and services offered by nursing homes must be individualized and person-centered, and equally and universally applied to all residents including those who identify as transgender or gender diverse (TGD). Furthermore, as a condition of licensure, the nursing home must remain in compliance with federal, state, and local laws and professional standards, which includes requirements of nondiscrimination.  The areas of consideration in this resource document provide nursing homes with suggestions for 1. Policies and procedures, 2. Resident rights, 3. Admitting and collection of gender identity data, 4. Staff education, 5. Resident education, and 6. Resident room placement and bathroom considerations. While these areas of consideration are limited to specific topics and are not all inclusive of areas a nursing home should consider when developing policies and procedures or best practices related to providing care and services for LGBTQ+ older adults, they do provide a framework for discussion and practice. All considerations should be used in conjunction with the inclusion of federal and state laws, legal counsel, and ethics committee feedback. 

    Registration is free to AHCA/NCAL Members
    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Email educate@ahca.org if you need assistance.


    © 2023 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

  • Contains 9 Component(s)

    On August 24, 2023, CMS released the final MDS Item Sets version 1.18.11v5 and on August 22, 2023, they released the final MDS 3.0 RAI User’s Manual version 1.18.11. AHCA has developed tools to assist with implementation of the new changes. These tools cover the changes to the MDS 3.0 Final Item set as well as incorporate the RAI manual guidance into considerations for application. Registration is free to AHCA/NCAL Members.

    On August 24, 2023, CMS released the final MDS Item Sets version 1.18.11v5 and on August 22, 2023, they released the final MDS 3.0 RAI User’s Manual version 1.18.11. AHCA has developed tools to assist with implementation of the new changes. These tools cover the changes to the MDS 3.0 Final Item set as well as incorporate the RAI manual guidance into considerations for application. 

    Registration is free to AHCA/NCAL Members 
    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Email educate@ahca.org if you need assistance.



    © 2023 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

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National Quality Award Program

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Trauma-Informed Care

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Online Dementia Care Training

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Person-Centered Care

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Gero Nurse Prep

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Nutrition & Dining

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