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Quick CEs

  • It's Called the Patient Driven Payment Model for a Reason CE Webinar

    Includes Credits

    In the Fiscal Year 2019 Skilled Nursing Facility Prospective Payment System Final Rule and subsequent guidance, the Centers for Medicare and Medicaid Services (CMS) has discussed the need for “holistic care planning” under the Patient Driven Payment Model (PDPM). Most research and policy on holistic care planning is associated with Medicaid-financed long-term care rather than Medicare-financed post-acute care (PAC). Of note, in the final Skilled Nursing Facility Requirements for Participation, CMS discusses a “comprehensive, person-centered care plan.” Such alignment continues CMS’ focus on aligning payment policy with quality.

    Learning Objectives:

    • Possible models for Post-Acute Care Comprehensive, Person-Centered Care Planning which also align with CMS’ vision for “holistic care planning.”
    • Operational approaches for moving to and maintaining a day-to-day culture of person-center care delivery & quality measurement.
    • Business case for person-centered care – benefits for patients, staff, and providers.

    $150 AHCA/NCAL Members

    $650 Non-members

    1.25 NAB CEs available upon successful completion. 

    How to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Participants will need to login using their existing ahcancalED username and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account hereAfter creating an account, you will be able to register. 

    Need further assistance? Email


    Cathy Ciolek, DPT, GCS, FAPTA

    President of Living Well With Dementia, LLC

    Dr. Ciolek is President of Living Well With Dementia, LLC- providing education and consultation to promote well-being and positive expectations for people with dementia.  She has nearly 30 years physical therapy clinical experience working with older adults across the continuum of care including as staff PT, Director of PT and Director of Rehab in a skilled nursing facility and a not-for-profit continuing care retirement community. She served as Regional Director for the Pennsylvania Restraint Reduction Initiative (PARRI) and as a faculty member in the Department of Physical Therapy at the University of Delaware. Additionally, Cathy is Board Certified Geriatric Clinical Specialist, a Certified Dementia Practitioner® as well as a Certified Alzheimer’s Disease and Dementia Care Trainer®. She was recently recognized as a Catherine Worthingham Fellow of the American Physical Therapy Association for her advocacy efforts for older adults.

    Erin Westphal, MSG

    Program Officer, The SCAN Foundation

    Laci Cornelison, MS, LBSW, ACHA

    Kansas State University Center on Aging, PEAK 2.0 Director

  • Medical Director’s Role in the SNF PDPM World CE Webinar

    Includes Credits

    The recent transition of the Medicare Part A skilled nursing facility prospective payment system (SNF PPS) from a RUG-IV model primarily driven by therapy delivery to a patient driven payment model (PDPM) based on resident characteristics, including a new emphasis on admitting and comorbid diagnoses has escalated the importance of the role of the SNF medical director.  The onset of the COVID-19 pandemic earlier this year escalated the value further.  In this session, the presenter, a nationally known geriatrician and spokesperson for high quality SNF care, will describe how integrating the medical director more fully into the facility’s strategic as well as front-line PDPM-related operational and clinical activities in managing the care delivery of beneficiaries during a Medicare post-acute stay improves care.      

    1.25 NAB CEs available upon successful completion of quiz.

    Michael R. Wasserman, MD 

    Doctor Wasserman is a geriatrician who has devoted his career to serving the needs of older adults. He is Editor-in-Chief of Springer’s upcoming textbook, Geriatric Medicine: A Person Centered Evidence Based Approach. Springer previously published his book, “The Business of Geriatrics,” in 2016, which details how to succeed in Geriatrics in today’s healthcare marketplace.

    Dr. Wasserman previously served as Chief Executive Officer overseeing the largest nursing home chain in California. Prior to that, he was the Executive Director, Care Continuum, for HSAG, the QIN-QIO for California. In 2001 he co-founded Senior Care of Colorado, which became the largest privately owned primary care geriatric practice in the country, before selling it in 2010.

    In the 1990’s he was President of GeriMed of America, a Geriatric Medical Management Company which successfully operated senior clinics in Central Florida under full-risk contracts with Humana and Cigna. In 1989, in the Journal of the American Geriatrics Society, Doctor Wasserman published "Fever, White Blood Cells and Differential Count in Diagnosing Bacterial Infection in the Elderly,” the findings of which are now part of the McGeer Criteria, used widely in nursing homes to evaluate residents for infections.

    Dr. Wasserman is a graduate of the University of Texas, Medical Branch. He completed an Internal Medicine residency at Cedars-Sinai Medical Center and a Geriatric Medicine Fellowship at UCLA. He spent five years with Kaiser-Permanente in Southern California where he developed Kaiser's first outpatient Geriatric Consult Clinic.

    Dr. Wasserman was the lead delegate from the State of Colorado to the 2005 White House Conference on Aging. He also co-chaired the Colorado Alzheimer’s Coordinating Council. Dr. Wasserman has actively supported the Wish of a Lifetime Foundation since its inception and serves on its Board. He is Past-President of the California Association for Long Term Care Medicine.

  • Grief, Trauma, & The Impact of COVID-19 on Residents & Staff

    Includes Credits

    COVID-19 has rocked the country and the globe.  With tens of millions of confirmed cases, hundreds of thousands of deaths, and countless people who have been directly and indirectly impacted it is no wonder why trauma and grief are so high.  COVID-19 is not choosey as to who it targets but is like a wildfire burning out of control.  Regardless of whether you are in the trenches battling against the war or seeking isolation to prevent the virus from reaching you every person has been impacted.  This three part training will provide a comprehensive overview of COVID-19, as well as grief and trauma and the impact it has on residents and staff.  The first part will review COVID-19 and the impact it has on the grief process. Participants are encouraged to review all three parts to gain the full insight of the impact COVID-19 has had and the connection to grief and trauma.  The second part will review COVID-19 and the impact it has on trauma as well as providing trauma-informed care to both residents and staff.  The third part will review the core practices for providing care to both residents and staff and the relationship to trauma, grief, and COVID-19.

    Total course objectives/outcomes include:
    1. Explain the basics of how COVID-19 spreads and how to reduce potential spread.
    2. Describe the grief process.
    3. Identify the five common stages of grief and how they apply to COVID-19.
    4. Discuss anticipatory grief and the relationship to COVID-19.
    5. Explore methods to manage grief during COVID-19.
    6. Explain trauma as it relates to COVID-19 and its impact.
    7. Explore trauma-informed care and the correlation to COVID-19.
    8. Discuss the Core Practices and the relationship to COVID-19 care.
    9. Describe the process for bringing it all together to provide care to residents and staff.
    10. Discuss the Core Practices and the relationship to COVID-19 care.
    Continuing Education:

    3.50 NAB approved CEs are available upon completion and 3.0 contact hours for nurses through the Iowa Board of Nursing.

    $100 for AHCA/NCAL Members
    $450 for general public/ non-members

    All staff and leadership in long-term care facilities

    How to Register:
    1. If you are new to this site, you will need to CREATE AN ACCOUNT. AHCA/NCAL members will need to add the facility name to their profile at the time of creating an account. If you cannot locate your facility by name, then search by zip code. Non-Members, you are welcome to add your company name. If you do not see it listed, please email and we will help you. 
    2. Members who have an existing account can login using their existing AHCA/NCAL username and password. Once you are logged in to the website you will be able to register. If you have forgotten your password click here. If you are new to the site you can create an account here. After doing so, you will be able to register for the webinar.
    3. After you create your account, go back to the course and click REGISTERYou will then be prompted to complete the payment process in your cart.
    4. Once you have purchased the course, it will be conveniently located in your "My Dashboard". To begin the course, click the Course contents tab. Then click on the first item and complete it. You can move through the course at your own pace, stopping and returning to where you left off anytime.
    5. To avoid technical problems, use CHROME. Do not use Internet Explorer. Internet Explorer does not work well with this site.
    6. If you need assistance, please e-mail your questions to We will get back to you as soon as possible.
    How can an organization group register and pay?

    AHCA offers the following discount structure for groups: 

    • 5-9 - $10 off each
    • 10-19 - $15 off each
    • 20 or more - $20 off each
    To register by Check, follow these instructions:
    • Email to request a payment form. A representative at this email address will forward to you a payment form and spreadsheet. 
    • Both payment form and spreadsheet detailing individual registrants should be returned to
    • The payment form along with full payment should be remitted to AHCA/NCAL, ATTN: Finance Department, 1201 L Street, NW, Washington, DC 20005.
    • Once payment is confirmed and registrant information has been processed, individual registrants will receive an e-mail from with information to access the Grief, Trauma, & The Impact of COVID-19 on Residents & Staff Training.

    Please contact if you have any questions.

    When purchasing online with credit card, follow the instructions below. Please note, this option is for groups with less than 5. The discount noted above will not apply.

    Please use Google Chrome for the best user experience. One individual can purchase multiple registrations for more participants by adding them to their cart during the checkout process. Please note, for this option to work, every participant will need to have an ahcancalED account first. 

    To add several participants, please click the green button in the cart that says: 

     image . 

    You will then be able to search for more than one participant using their email address. If the person making payment should not have access to the course, then you can remove yourself by clicking the red "remove" button by your name.


    *Payment Tip: The price of the training will be based on each registrant’s member type (member or non-member). please be sure when you are paying with a credit card the bill-to and shipping address are the same* 

    If you need assistance, please email

  • Infection Prevention & Control in the Post-COVID-19 World

    Includes Credits

    The COVID-19 pandemic has shaken the healthcare industry to its core.  Infection prevention and control practices have been challenged at every corner.  This course will review how COVID-19 spreads, how to track and report the illness including the regulatory requirements for infection prevention and control.  It will review the basics of infection prevention and control practices and will look at the future of infection prevention and control.  The course will describe the process for cohorting and utilizing testing to inform cohorting practices.  It will look at how to conduct self-assessment processes to continually evaluate and improve the infection prevention and control program in long term care centers.  Lastly, the course will review the process and necessity of screening practices and notifications to residents, families, and their representatives including the importance of communication.

    Learning Objectives:
    • Describe the biology and spread of COVID-19 
    • Explain the regulatory requirements 
    • Discuss tracking illness & reporting to States/NHSN
    • Identify steps for monitoring staff use of PPE, TBC, & handwashing 
    • Describe the process of cohorting 
    • Discuss using ICAR to conduct self-assessment 
    • Explain the process and necessity for screening visitors 
    • Discuss notifying residents, families, & resident representatives 
    • Review infection prevention and control in the post-COVID-19 world
    3.0 NAB approved CEs and 3 contact hours for nurses through the Iowa Board of Nursing will be awarded upon successful completion of the quiz. 
    Intended Audience: 

    Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders)

    • $199 AHCA/NCAL members
    • $249 general public/ nonmembers 

    Pamela Truscott, MSN, RN, DNS-CT, QCP

    Senior Manager, Clinical and Regulatory Services with the American Health Care Association

    Pamela Truscott, MSN, RN, DNS-CT, QCP is the Senior Manager, Clinical and Regulatory Services with the American Health Care Association (AHCA).  She joined the AHCA family in June 2019 and has been actively involved with a variety of education, tools and resources such as: trauma-informed care, behavioral health, functional outcomes improvement, and infection prevention and control.  Prior to joining AHCA, Pam worked for the Nebraska Health Care Association as the Vice President of Professional Development for seven years.  She is an active member in the American Nurses Association as well as the American Association of Post-Acute Care Nurses.  Pam has over 20 years of long-term care experience and shares a passion for growing education and cultivating new leaders in long-term care.  

    Infection Preventionist Specialized Training (IPCO) Version 2

    $450 AHCA/NCAL Members | $650 Non-Members   REGISTER HERE

    AHCA Infection Preventionist Specialized Training (IPCO) is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) as established in the CMS Reform of Requirements of Participation for Long Term Care Facilities. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in a nursing center.

    It addresses both clinical and organizational systems, processes and cultural aspects of infection prevention and control which are fundamental to effectively leading and administering a center’s Infection Prevention & Control program. 

    5 ANCC approved contact hours and 22 NAB approved CEs are available upon completion.

    Infection Prevention and Control Core Practices for Managing COVID-19

    Free to AHCA/NCAL members   REGISTER HERE 

    This package includes six action briefs that focus on five key areas in responding to the COVID-19 pandemic. Action briefs are designed to be quick references to help long-term care providers with meaningful implementation and tips. Please reach out to AHCA/NCAL at with any questions.

    Basics of Infection Prevention & Control in the Post-COVID-19 World

    Free to AHCA/NCAL members & general public    REGISTER HERE 

    This course is appropriate for all people who work in nursing homes.

  • Pioneering Solutions to the Workforce Crisis


    By the year 2024, direct care workers are projected to add more new jobs in our economy than any other single occupation. Your ability to achieve and sustain a competitive edge in this difficult labor market will require intentional steps to be the employer of choice in your community. Together, we'll explore the demographics influencing the availability of workers, discuss threats stemming from other service sectors, and share a range of innovative practices from quick wins to longer term strategies that lead to significant improvements in recruitment and retention. 

    1. Explain the key factors contributing to the workforce shortage
    2. Identify at least 3 strategies to improve employee recruitment
    3. Identify at least 3 strategies to improve employee retention
    4. Explain the impact of supportive supervision on retention
    Program Fees: 

    AHCA/NCAL Member $25.00 

    Nonmember $60.00

    This Course Includes: 
    1. Recorded webinar, by instructor Sue Misiorki roughly 45 minutes
    2. PHI Resource – Younger Workers and the Direct Care Workforce
    3. PHI Resource – Older Workers and the Direct Care Workforce
    4. PHI Resource – Immigrants and the Direct Care Workforce
    5. PHI Resource - Men and the Direct Care Workforce
    6. PHI Orchard Cove Case Study
    7. PHI Growing a Strong Direct Care Workforce: Recruitment and Retention Guide for Employers
    8. Printable Certificate of Completion 

    Sue Misiorski

    New England Regional Director of Operations, SageLife

    Sue got her start in long term care working as a Certified Nursing Assistant and Home Health Aide while attending nursing school at the University of CT.  She has drawn upon her roots as a caregiver as she has devoted her career to building relationship centered senior living communities where quality of life, quality of care and quality of jobs are the norm. 

    Most recently, Sue served as Vice President of Workforce Innovations for PHI (Paraprofessional Healthcare Institute), the nation’s leading resource on the direct care workforce.  At PHI, Sue supported clients across the full continuum of long- term care services, specializing in person centered care, leadership development, and workforce strategies to improve recruitment and retention.

    Prior to joining PHI, Sue held positions as Director of Nursing and Vice President of Nursing in multi-site skilled nursing homes in New England.  Sue has supported the construction and opening of several new assisted living and skilled nursing communities, and has extensive experience with regulations, daily operations, and systems implementation.

    In addition, Sue is a national speaker on topics related to person centered care and recruitment and retention, is a collaborator with CMS on initiatives to improve quality of life, and an author of articles, curricula and handbooks on key topics relevant in senior living today.

    Visit AHCA/NCAL Publications for More Helpful Resources