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Catalog by Certificate of Completion (no CEs)

  • Maintenance Director Training
    Contains 14 Component(s)

    The Maintenance Director Resource is designed to support long-term care facility managers and maintenance directors in developing compliant environmental programs that meet regulatory standards. Registration is free for AHCA/NCAL Members and $65 non-members. For those who are unable to attend live, a recording will be provided to you.

  • Addressing Resident to Resident Bullying and Aggression
    Contains 3 Component(s)

    This webinar will discuss what bullying is, how to identify bullying, how to create a positive environment, and how to respond to incidents of bullying. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • Compliance or Excellence? The Choice that Shapes Your Future
    Contains 3 Component(s)

    Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • Stop the Chaos - A Proactive Operational Management Strategy
    Contains 3 Component(s)

    Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • Addressing Perception vs. Reality Challenges for Individual Living with Dementia
    Contains 3 Component(s)

    Dementia care is one of the top services that assisted living providers across the country provide every day but are we prepared enough? Empathy, compassion, and patience are critical components when caring for residents affected by dementia. This session will provide insight into how perception may be impacted as well as the difference between misperceptions and misidentifications that contribute to perception versus reality challenges. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • First-Time Applicant Hour: Intro to the Quality Award Journey
    Contains 2 Component(s)

    This session provides an overview of the National Quality Award Program, with a focus on helping first-time applicants understand the structure and purpose of the program. This session is intended for individuals or organizations considering participation in the program for the first time. Registration is free to AHCA/NCAL members.

  • 2026 National Quality Award Program Kick-Off
    Contains 3 Component(s)

    Join National Quality Award Program staff for essential information and insights to commence your 2026 application process with precision and efficacy. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered.

  • Optimizing Operations
    Contains 2 Component(s)

    This series will guide participants through the fundamentals of process design, improving workflow, and performance management. Through real-world exercises using as an example F812 Food Procurement, participants will learn how to use an effective, systematic approach to design, manage, and improve operations. Such improvements support survey readiness and success. Registration is free to AHCA members. These webinars are available on-demand. Live attendance is not required.

  • Medication Reconciliation
    Contains 21 Component(s)

    This series explains how medication reconciliation is vital for elderly patients, who are more vulnerable to specific medication adverse effects than younger patients, and are particularly vulnerable to adverse drug events. Learn to differentiate between medication reconciliation and medical review. We will also discuss how medical reconciliation is a shared responsibility. Registration is free for AHCA/NCAL members only.

  • Preparing for TEAM: What SNF and PAC Providers Need to Know
    Contains 2 Component(s)

    This session will cover TEAM’s structure, qualifying episodes, and financial risk tracks, how to evaluate the potential scope and impact of TEAM using LTC Trend Tracker℠, and assessing your facility’s readiness using the TEAM Preparedness Checklist. Registration is free to AHCA/NCAL members.

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