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Catalog by Certificate of Completion (no CEs)

  • Optimizing Operations
    Contains 7 Component(s)

    This series will guide participants through the fundamentals of process design, improving workflow, and performance management. Through real-world exercises using as an example F812 Food Procurement, participants will learn how to use an effective, systematic approach to design, manage, and improve operations. Such improvements support survey readiness and success. Registration is free to AHCA members. These webinars are available on-demand. Live attendance is not required.

  • CMPRP: Applications
    Contains 2 Component(s)

    The webinar walks learners through important information about the updates, the updated FAQ, updated and the application handbook It also reviews how to complete an application, along with examples of projects other facilities have found successful in the past. Registration is free to members and $65 non-members.

  • Preparing Staff for Survey
    Contains 10 Component(s)

    Surveys can be a highly anxious time, especially for staff in long-term care facilities. The AHCA Survey, Regulatory committee, created the Preparing Staff for Survey toolkit to provide quick, easy to use, Tip Sheets for training staff on the survey process. Included in the toolkit is a video to introduce staff to long-term care surveys, and individual tip sheets to provide to new staff, current staff, and specific disciplines. There is also a tip sheet included to prepare staff for surveyor interviews and infection control practices. By providing the training on what to expect, during a survey, buildings can educate staff, so they are better prepared for surveys. Registration is open to AHCA provider members.

  • Maintenance Director Training
    Contains 14 Component(s)

    The Maintenance Director Resource is designed to support long-term care facility managers and maintenance directors in developing compliant environmental programs that meet regulatory standards. Registration is free for AHCA/NCAL Members and $65 non-members. For those who are unable to attend live, a recording will be provided to you.

  • Addressing Resident to Resident Bullying and Aggression
    Contains 3 Component(s)

    This webinar will discuss what bullying is, how to identify bullying, how to create a positive environment, and how to respond to incidents of bullying. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • Compliance or Excellence? The Choice that Shapes Your Future
    Contains 3 Component(s)

    Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • Stop the Chaos - A Proactive Operational Management Strategy
    Contains 3 Component(s)

    Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • Addressing Perception vs. Reality Challenges for Individual Living with Dementia
    Contains 3 Component(s)

    Dementia care is one of the top services that assisted living providers across the country provide every day but are we prepared enough? Empathy, compassion, and patience are critical components when caring for residents affected by dementia. This session will provide insight into how perception may be impacted as well as the difference between misperceptions and misidentifications that contribute to perception versus reality challenges. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.

  • First-Time Applicant Hour: Intro to the Quality Award Journey
    Contains 2 Component(s)

    This session provides an overview of the National Quality Award Program, with a focus on helping first-time applicants understand the structure and purpose of the program. This session is intended for individuals or organizations considering participation in the program for the first time. Registration is free to AHCA/NCAL members.

  • 2026 National Quality Award Program Kick-Off
    Contains 3 Component(s)

    Join National Quality Award Program staff for essential information and insights to commence your 2026 application process with precision and efficacy. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered.

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