Assisted Living

  • Tips and Tools for Protecting Residents from Financial Exploitation

    Contains 1 Component(s)

    Too many vulnerable adults fall prey to con artists, family members, fiduciaries, and professional advisers who steal their nest eggs and threaten their financial security. The Consumer Financial Protection Bureau (CFPB) has released a manual to equip assisted living and nursing center staff with the know-how to prevent and spot the warning signs of financial exploitation. In this webinar, CFPB will take you through the manual and its key points.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    Too many vulnerable adults fall prey to con artists, family members, fiduciaries, and professional advisers who steal their nest eggs and threaten their financial security. The Consumer Financial Protection Bureau (CFPB) has released a manual to equip assisted living and nursing center staff with the know-how to prevent and spot the warning signs of financial exploitation. In this webinar, CFPB will take you through the manual and its key points. 

    LEARNING OBJECTIVES

    1. Prevent financial exploitation and scams by educating staff, residents, and family members about warning signs and precautions
    2. Recognize, record, and report financial abuse as early as possible using a model protocol and a team approach
    3. Get help from first responders in the community

    Speaker: Naomi Karp, Consumer Financial Protection Bureau

  • Assisted Living Action Plan Response for Adverse Events

    Contains 5 Component(s)

    It is critical to address and mitigate adverse events and potential adverse events. An action plan, otherwise known as a mitigation plan, is a necessary response to adverse events and potential adverse events. For many such events, it is important to respond and start the mitigation process immediately. These tools were initially developed by members of AHCA’s Survey/Regulatory Committee and adapted for assisted living communities to assist providers in addressing adverse events and potential adverse events, documenting and tracking the steps they have taken, and identifying best practices for ongoing improvement. Communities may use different titles or terms than the action plans, such as Director of Health Services instead of Director of Nursing, or service plan instead of care plan. Please adapt the plans to reflect your AL community. Use of these tools does not guarantee regulatory compliance nor mitigate potential liability. Providers should adapt their tools, policies, and processes as needed to ensure compliance with current federal and state requirements and use both professional judgement and the advice of legal counsel in determining whether or how to share these mitigation tools.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    It is critical to address and mitigate adverse events and potential adverse events. An action plan, otherwise known as a mitigation plan, is a necessary response to adverse events and potential adverse events. For many such events, it is important to respond and start the mitigation process immediately.

    Examples of adverse events/potential adverse events include:

    • Falls (not following the care plan, use of gait belt, one vs. two-person transfers)
    •  Falls with a mechanical lift
    •  Elopement
    •  Allegation of abuse or neglect
    •  Water too hot
    •  Smoking (supervised vs. unsupervised, with oxygen, defined smoking area, all about safety)
    •  Bedrails (entrapment, assessment for use)
    •  Significant medication errors such as cardiac medications, chemo, insulin, morphine, Coumadin
    •  Infection Control – outbreaks (e.g. scabies, bedbugs, MRSA, C-Difficile, Noro Virus, Legionella)
    •  Lack of timely or complete evaluation of a change in condition
    •  Pressure ulcer – lack of prevention or following prevention measures
    •  Grievances and resident/tenant council feedback

    Objectives:

    1. Identify adverse events that could potentially have a negative impact on residents/tenants as well as on a community’s regulatory compliance.   
    2.  Establish a routine root cause analysis process to identify the specific/source, root cause or causal factor of the problem.  
    3.  Create a structured process for developing a mitigation plan to address the adverse event/potential adverse event and minimize similar events for all residents/tenants:
      1. Complete the Initial Mitigation Action Plan 
      2. QAPI members complete the formal documentation of the Mitigation Action Plan
    4.  Use information learned by sharing results and Plan with the QAPI committee for continued monitoring.

    Note: These tools were initially developed by members of AHCA’s Survey/Regulatory Committee and adapted for assisted living communities to assist providers in addressing adverse events and potential adverse events, documenting and tracking the steps they have taken, and identifying best practices for ongoing improvement. Communities may use different titles or terms than the action plans, such as Director of Health Services instead of Director of Nursing, or service plan instead of care plan. Please adapt the plans to reflect your AL community. 

    Use of these tools does not guarantee regulatory compliance nor mitigate potential liability. Providers should adapt their tools, policies, and processes as needed to ensure compliance with current federal and state requirements and use both professional judgement and the advice of legal counsel in determining whether or how to share these mitigation tools. 

  • Perception vs. Reality: The Quality Award Program for Assisted Living Providers

    Contains 1 Component(s) Recorded On: 10/19/2018

    On this webinar, we will break down the commonly cited barriers preventing assisted living communities from participating in the program and talk about the many free resources available to help assisted living providers succeed. We will also hear from the two 2018 Gold recipient assisted living organizations about their journey, including how they did it and how it benefited their organization. Join us to learn how the Quality Award program can help you succeed!

    The In a competitive and ever-changing market, assisted living providers must identify ways to stay a step ahead and stand out to potential customers and referral sources. The AHCA/NCAL National Quality Award Program provides the external validation necessary to set yourself apart from the competition. Historically, the Quality Award Program has been perceived as being only for skilled nursing centers. However, more assisted living communities than ever before are applying for and receiving the National Quality Award. In 2018, 114 assisted living centers received the Bronze award, 47 centers received the Silver award and two (the first AL communities) received the Gold award. On this webinar, we will break down the commonly cited barriers preventing assisted living communities from participating in the program and talk about the many free resources available to help assisted living providers succeed. We will also hear from the two 2018 Gold recipient assisted living organizations about their journey, including how they did it and how it benefited their organization. Join us to learn how the Quality Award program can help you succeed!

    Learning Objectives:

    1. Participants will be able to describe the perceived barriers for assisted living participation in the program and how to overcome them.  
    2. Participants will be able to summarize the free resources available to help assisted living providers succeed in the program.
    3. Participants will discover how participation in the program would benefit their organization.  

    Speakers:

    • Alana Wolfe, National Director of Performance Excellence, Sunrise Senior Living
    • Nicolette Merino, Avamere Health Services
    • Kimberly Dilg, Executive Director, Sunrise of Gurnee
    • Marcia Jackson, RN Administrator, Maine Veterans Home – Machias     

    Who Should View This Event: 

    Leadership (i.e. administrator, DON, etc.) at assisted living communities that are members of AHCA/NCAL.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

  • Compliance Considerations for Assisted Living Communities

    Contains 1 Component(s) Recorded On: 09/20/2018

    Join us for a timely overview about how health care compliance programs are relevant for assisted living (AL) communities. While AL providers may not participate in Medicare or Medicaid, it is still important to understand fraud and abuse laws such as the Anti-kickback Statute, which can apply when referral and financial arrangements are in place with other Medicare providers such as hospitals, hospices, home health agencies or therapists. This seminar will give an overview of key issues that may arise for AL providers and issue spotting in order to consult legal counsel about proposed arrangements. The Department of Health and Human Services, Office of Inspector General (OIG) and the Department of Justice (DOJ) have published many resources for other health care settings that offer AL providers insight on how to think about prevention and detection of potentially problematic arrangements. Additionally, certain elements of a compliance program may help with meeting state licensure requirements, other state conflict of interest and fraud and abuse laws, and commercial payor/network arrangements.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    Description:

    Join us for a timely overview about how health care compliance programs are relevant for assisted living (AL) communities. While AL providers may not participate in Medicare or Medicaid, it is still important to understand fraud and abuse laws such as the Anti-kickback Statute, which can apply when referral and financial arrangements are in place with other Medicare providers such as hospitals, hospices, home health agencies or therapists. This seminar will give an overview of key issues that may arise for AL providers and issue spotting in order to consult legal counsel about proposed arrangements. The Department of Health and Human Services, Office of Inspector General (OIG) and the Department of Justice (DOJ) have published many resources for other health care settings that offer AL providers insight on how to think about prevention and detection of potentially problematic arrangements. Additionally, certain elements of a compliance program may help with meeting state licensure requirements, other state conflict of interest and fraud and abuse laws, and commercial payor/network arrangements.  

    Speaker: 

    Carol Colborn Loepere, Partner, Reed Smith

  • How do I use LTC Trend Tracker as an Assisted Living?

    Contains 7 Component(s)

    Learn how to use LTC Trend Tracker as one of your tools for Quality Improvement. In these videos, you will learn how to utilize and modify the assisted living dashboard, customize the assisted living quality measures report, and upload assisted living data.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    General Description: 

    Learn how to use LTC Trend Tracker as one of your tools for Quality Improvement. In these videos, you will learn how to utilize and modify the assisted living dashboard, customize the assisted living quality measures report, and upload assisted living data. 

    Learning Objectives:

    1. Learn how to utilize and customize the assisted living dashboard
    2. Learn how to customize and run an assisted living quality measures report  
    3. Understand the measures and upload data

    Speaker:

    Lindsay Schwartz, Ph.D., Associate Vice President, Workforce & Quality Improvement, NCAL

NCAL AHCA