Attendees will hear more on AHCA/NCAL's AI resources, developed specifically to help members better understand and implement AI in their organizations. You'll leave with andd webinar resources and ideas you can begin using right away. Registration is free to AHCA/NCAL Members

During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. Registration is free to AHCA/NCAL members. Each webinar will be recorded.

Participants will examine updated survey procedures, resident screening and facility tasks, and practical strategies for strengthening readiness in key areas, including Five-Star performance, PBJ reporting, MDS and schizophrenia coding, infection prevention, staffing, and complaint management. Attendees will also learn how to use LTC Trend Tracker data to monitor performance, identify risks, and support continuous quality improvement. Registration is free to AHCA/NCAL members and $150 for non-members.

Through these realistic interactions, participants will explore how moments such as public inquiries, transitions of care, differing expectations, or complex behavioral situations can either create additional challenges or become opportunities to demonstrate professionalism, empathy, and collaboration. Part II of this training consists of three scenario-based scripts designed to build practical, applicable skills and facilitate meaningful discussion among team members. Registration is free to AHCA/NCAL members.