National Quality Award Gold Series
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Welcome to the Gold Criteria Series. The modules contained in this series are aimed at helping you understand the key concepts in the Gold criteria. For more information on the Gold Award please visit the Quality Award website.
If you have any questions, please contact qualityaward@ahca.org.
Please note while these videos may be viewed in any order, the National Quality Award Program recommends viewing these videos in order and in totality.
Permission to use, copy and/or distribute any documentation and/or related images from this series shall be expressly obtained from AHCA.
© 2023-24 American Health Care Association. All rights reserved.
All National Quality Award Gold Series materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
Paul Grizzell
Baldrige Expert, Gold Panel Judge, Examiner
Core Values Partners
Paul Grizzell of Core Values Partners is a leadership coach who helps his partners focus, align, and accelerate their improvement efforts through effective deployment of the Baldrige Criteria for Performance Excellence. Much of his work is focused on helping mission-focused organizations implement effective practices that lead to high performance and improved results. Paul has been a Judge for the Gold Level of the American Health Care Association Quality Award for eight years and trains Senior and Master Examiners for the Quality Award program. He has provided Bronze and Silver application writing workshops to Care Providers of MN and presented on Quality Award topics at AHCA/NCAL Conventions. Paul has been involved with Baldrige-based performance improvement since 1997. Paul is a Master Examiner on the Baldrige Award Board of Examiners, where he has led multiple site visits and trained Baldrige Examiners. He is also a Judge for various state award programs. He is an Assessor and Licensed Advisor for the European Quality Award. Paul is a co-author with Mark Blazey of "Insights to Performance Excellence, Using the Baldrige Framework and Other Integrated Management Systems," published by the American Society for Quality.
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