National Quality Award Gold Series

Thank you for your interest in the AHCA/NCAL National Quality Award Program! The Gold Award is the third step in the Quality Award journey. Applicants are required to have received Bronze and Silver Quality Awards before applying at the Gold level.

Our 2021 series has launched! Modules will be released on an ongoing basis for a total of 10 modules. Please register today!

For the 2021 AHCA/NCAL Award cycle, Gold applicants should respond to the 2019-2020 Baldrige Excellence Framework in its entirety. You should purchase a copy of the Framework at https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/health-care prior to beginning the series.


Don't forget to submit your intent to apply for the 2021 application cycle, deadline is November 12 by 8 pm ET.

If you have questions, please contact qualityaward@ahca.org.


A special thank you to our 2021 AHCA/NCAL National Quality Award Sponsors:

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Permission to use, copy and/or distribute any documentation and/or related images from this series shall be expressly obtained from AHCA.

Paul Grizzell

Paul Grizzell of Core Values Partners is a leadership coach who helps his partners focus, align, and accelerate their improvement efforts through effective deployment of the Baldrige Criteria for Performance Excellence.  Much of his work is focused on helping mission-focused organizations implement effective practices that lead to high performance and improved results.  He has assisted long-term care organizations with refining their AHCA/NCAL Award applications, preparing for Gold Award site visits, and better understanding performance excellence concepts.  His clients have been recipients of AHCA/NCAL Silver and Gold Awards in addition to state and national Baldrige Awards. 

Paul has been a Judge for the Gold Level of the American Health Care Association Quality Award for seven years and trains Senior and Master Examiners for the Quality Award program. He has provided Bronze and Silver application writing workshops to Care Providers of MN and presented on Quality Award topics at AHCA/NCAL Conventions. 

Paul has been involved with Baldrige-based performance improvement since 1997.  Paul is a Master Examiner on the Baldrige Award Board of Examiners where has led multiple site visits and trained Baldrige Examiners.  He is also a Judge for multiple state award programs.  He is an Assessor and Licensed Advisor for the European Quality Award. 

Paul is a co-author to Insights to Performance Excellence, Using the Baldrige Framework and Other Integrated Management Systems, published by the American Society for Quality.

Key:

Complete
Failed
Available
Locked
2021 Gold Application Acknowledgement
Agree to terms to continue.
Agree to terms to continue.
Gold Self-Assessment
Agree to terms to continue.
Agree to terms to continue.
Copyright Acknowledgement
Agree to terms to continue.
Agree to terms to continue.
Module 1 - Application Writing: Technical Guidance (29 mins)
Open to view video.
Open to view video.
Module 2 - Importance of the Organizational Profile (31 mins)
Open to view video.
Open to view video.
Module 3 – Category 1 (25 mins)
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Open to view video.
Survey
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Select the "Click Here to Open Survey" button to begin. Please take a moment to complete this brief survey.
Module 4 – Category 2 (18 mins)
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Open to view video.
Module 5 – Category 3 (21 mins)
Open to view video.
Open to view video.
Survey
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Select the "Click Here to Open Survey" button to begin. Please take a moment to complete this brief survey.
Module 6 – Category 4 (24 mins)
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Open to view video.
Module 7 – Category 5 (25 mins)
Open to view video.
Open to view video.
NCAL AHCA