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National Quality Award Silver Series

Thank you for your interest in the AHCA/NCAL National Quality Award Program! The Silver Award is the second step in the Quality Award journey. Applicants are required to have received a Bronze Quality Award before applying at the Silver level.

Our 2021 series has launched! Modules will be released on an ongoing basis for a total of 10 modules. Please register today!

In addition to the Organizational Profile, Silver applicants respond to the seven Baldrige categories and the basic and select overall item requirements within these categories. This allows Silver applicants to begin focusing on the Baldrige Criteria as an integrated management system and provides a clear pathway for recipients moving to Gold.


Don’t wait to get started on your application, start this series today! Application and fee are due January 28, 2021


If you have questions, please contact qualityaward@ahca.org.


This series is available to AHCA/NCAL members only. 

How to Register: 
  • To avoid technical problems, use Google Chrome. 
  • Members will need to log in using their existing AHCA/NCAL username and password first. 
  • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
  • If you have forgotten your password click here
  • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. Need further assistance? Email educate@ahca.org


A special thank you to our 2021 AHCA/NCAL National Quality Award Sponsors:

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Permission to use, copy and/or distribute any documentation and/or related images from this series shall be expressly obtained from AHCA.

Paul Grizzell

Paul Grizzell of Core Values Partners is a leadership coach who helps his partners focus, align, and accelerate their improvement efforts through effective deployment of the Baldrige Criteria for Performance Excellence.  Much of his work is focused on helping mission-focused organizations implement effective practices that lead to high performance and improved results.  He has assisted long-term care organizations with refining their AHCA/NCAL Award applications, preparing for Gold Award site visits, and better understanding performance excellence concepts.  His clients have been recipients of AHCA/NCAL Silver and Gold Awards in addition to state and national Baldrige Awards. 

Paul has been a Judge for the Gold Level of the American Health Care Association Quality Award for seven years and trains Senior and Master Examiners for the Quality Award program. He has provided Bronze and Silver application writing workshops to Care Providers of MN and presented on Quality Award topics at AHCA/NCAL Conventions. 

Paul has been involved with Baldrige-based performance improvement since 1997.  Paul is a Master Examiner on the Baldrige Award Board of Examiners where has led multiple site visits and trained Baldrige Examiners.  He is also a Judge for multiple state award programs.  He is an Assessor and Licensed Advisor for the European Quality Award. 

Paul is a co-author to Insights to Performance Excellence, Using the Baldrige Framework and Other Integrated Management Systems, published by the American Society for Quality.

Key:

Complete
Failed
Available
Locked
2021 Silver Application Acknowledgement
Agree to terms to continue.
Agree to terms to continue.
Silver Self-Assessment
Agree to terms to continue.
Agree to terms to continue.
Copyright Acknowledgement
Agree to terms to continue.
Agree to terms to continue.
Module 1 - Application Writing: Technical Guidance (29 mins)
Open to view video.
Open to view video.
Module 2 - Importance of the Organizational Profile (31 mins)
Open to view video.
Open to view video.
Module 3 – Category 1 (21 mins)
Open to view video.
Open to view video.
Module 4 – Category 2 (17 mins)
Open to view video.
Open to view video.
Module 5 – Category 3 (20 mins)
Open to view video.
Open to view video.
Module 6 – Category 4 (19 mins)
Open to view video.
Open to view video.
Module 7 – Category 5 (22 mins)
Open to view video.
Open to view video.
Module 8 – Category 6 (22 mins)
Recorded 12/01/2020
Recorded 12/01/2020
Module 9 – Category 7 (41 mins)
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
Module 10 – Technical Review of Your Application (18 mins)
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
Final Evaluation
Select the "Click to Open Survey" button to begin.
Select the "Click to Open Survey" button to begin.
NCAL AHCA