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Person-Centered Care Resources

  • Contains 5 Component(s)

    A Framework for Successful Clinical Outcomes

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    Success in achieving positive resident/patient outcomes is even more critical now than ever before.  The link between quality and payment in long term and post-acute care is growing stronger, as evidenced by the SNF Value Based Purchasing Program (VBP), Improving Post-Acute Care Transformation (IMPACT) Act, SNF Quality Reporting Program (QRP) and more.  In addition, regulatory activity is intensifying through focused surveys on adverse events, dementia care and MDS.  The Five-Star Rating system and Nursing Home Compare have been revised and will add items in the future as it broadens public reporting and transparency.  Most importantly, consumers expect and deserve high quality care. 

    The Association’s Clinical Practice Committee designed a framework series that outlines guiding elements such as individualized care approaches, effective transitions of care, QAPI concepts, safety, risk management, team-based care, and diagnostic quality.  Care providers that use these resources can more effectively apply knowledge through organizational approaches and clinical care that leads to optimal patient outcomes and quality of life. 

    We hope you find this Series useful to your practice to improve lives of the individuals who stay and live in centers across the nation.


    © 2022 American Health Care Association. All rights reserved. 

    All Building Prevention into Every Day Practice materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

    Holly Harmon, RN, MBA, LNHA, FACHCA

    Senior VP, Quality, Regulatory & Clinical Services

     Holly Harmon, RN, MBA, LNHA, FACHCA brings both passion anda wealth of practical, real-world, clinical and operational experience to herrole as Senior Director of Clinical Services at AHCA. Her extensive service ina wide array of settings including post-acute care, long term care, residentialcare, assisted living, independent living, a psychiatric hospital andoccupational health have provided her with insights, knowledge, skills andinnovative ideas which she exuberantly shares with others.

    In addition to her vast clinical experience, Ms. Harmon hasput her dynamic energy into leading the statewide Maine Culture ChangeCoalition/LANE as President, the Maine Partnership to Improve Dementia Care inNursing Homes as Co-Chair, Vice-President of American College of Health CareAdministrators, Maine Chapter and the Maine LANE Co-Convener for the nationalAdvancing Excellence in America’s Nursing Homes Campaign. She also served asthe Director of Quality Improvement & Regulatory Affairs at the MaineHealth Care Association.

    She puts her boundless energy and warm and energeticpersonality into training, education and presenting both, nationally andlocally. She has made simplifying the complex world of long term and post-acutecare policy and practice an art.

    Diane Vaughn, RN, C-DONA/LTC, LNHA

    Diane has over 37 years as a RN including experience in hospitals, ICF-MR, Skilled Care, and Assisted Living. She has been a staff nurse, nurse manager, nurse educator, director of nursing , quality manager, assistant administrator, and national consultant. She is licensed as a NHA since 2003. She is a national speaker on leadership, LTC quality and nursing home regulatory issues, an accredited QIS instructor, and an endorsed parish nurse. 

    Dr. Anna Fisher, DHA, CMDCP, CDP

    Director of Quality and Education

    Hillcrest Health Services

    Dr. Anna Fisher,  DHA, CMDCP, CDP, is a Certified Montessori Dementia Care Practitioner and Director of Quality & Education at Hillcrest Health Services and is responsible for quality and education services for assisted living, memory support, adult day services, in-patient rehabilitation, outpatient therapy, home health care, private duty, telehealth, hospice, and skilled nursing care. She is also an adjunct professor in the College of Arts and Sciences at Bellevue University.

    Dr. Fisher is a Clinical Practice Committee Member, Emergency Preparedness Committee Member, and Silver Quality Award Senior Examiner for the American Health Care Association (AHCA) / National Center for Assisted Living (NCAL). Most recently, she serves as a leadership member of the Pioneer Network Artifacts 2.0 Advisory Group, Nebraska Culture Change Coalition, and the Developmental Disabilities Aging Coalition.

    Lara Cline, MSN, FNP-BC, C-NE, RAC-CT

    Director of Care Coordination, Cantex Continuing Care

    Lara is the Director of Care Coordination for Cantex Continuing Care Network.  In this role, Lara oversees the company’s hospital, physician and alternative payment models initiatives, as well as continues the development and subsequent implementation of the Care Transitions Program. She is the corporate champion for lowering readmissions, INTERACT, and disease management training.  Lara earned her B.S. in Psychology at Texas A&M College Station and her B.S.N. at University of Texas Medical Branch Galveston. She earned her Master’s in Nursing as a family nurse practitioner from the University of Colorado Health Sciences Center in Denver where she was selected as for a Robert Wood Johnson Fellowship. She is currently an appointed member of the Clinical Practice Committee for American Health Care Association. Serves on the Texas Healthcare Association Advocacy Committee. She is a life-long learner and patient advocate for quality patient care and the patient experience. 

    Liz Jensen, RN MSN, RN-BC

    Clinical Director, Direct Supply

    As a former nurse executive and educator with over 20 years of experience in the post-acute care setting, Liz has worked with hundreds of skilled nursing and assisted living professionals in multiple states to develop strategies and programs to improve care delivery in response to the changing needs of residents and patients. As a nurse executive, her areas of expertise include performance improvement of care delivery systems and programs, clinical education strategies and resource development. She is Board Certified in Gerontological Nursing and her nursing practice experience includes gerontological nursing, dementia care, fall risk reduction, medical/surgical nursing, rehabilitation nursing, infusion therapy and pain management.

    Cathy Lipton, MD, CMD

    East Region Medical Director, OptumCare Complex Care Management

    Cathy Lipton, MD,  is an internist and geriatrician serving as East Region Medical Director for OptumCare, the health services arm of UnitedHealthcare’s health plans. Dr. Lipton received her medical degree from Emory University where she practiced as a geriatrician after completing her internal medicine and geriatric fellowship programs. Dr. Lipton was a Medical Director for the Evercare program which evolved into a Medicare Special Needs Plan. She also provides clinical leadership and regional oversight for Optum clinical models serving dual eligible and chronically ill populations as well as patients transitioning from the acute hospital to post-acute settings. Dr. Lipton has been an active member of AMDA/The Society for Post-Acute and Long Term Care for twenty-five years and a consultant to Georgia Quality Improvement Organization for many years.

    Donna Hendrickson Fiala, MS

    AQAC Consulting, LLC, Assuring Quality and Affordable Care

    Keri Hart, MS-CCC/SLP, CHHRP-QT

    Loretta Kaes, RN B-C, C-AL, LNHA, CALA

    Director of Quality Improvement and Clinical Services, Health Care Association of New Jersey

    Dr. Steven Levenson, M.D., CMD

    Regional Medical Director, Genesis Healthcare

    Dr. Steven Levenson, MD, CMD, is Regional Medical Director, Genesis Healthcare and has spent 41 years providing and overseeing care across the long-term and post-acute care continuum, including assisted living, nursing homes, skilled nursing facilities, and long-term acute care hospitals.

    In this webinar, Dr. Levenson will discuss issues related to the indications for opioids and best practices and current thinking about opioid use in acute and nonacute pain.

    Dawn Murr-Davidson, RN BSN

    Director of Quality Initiatives, Pennsylvania Health Care Association

  • Contains 4 Component(s)

    This multi-part resource offers “Steps to Opioid Reduction” which covers steps by which any center can safely and effectively attempt to reduce opioids in individuals who are on opioids as well as “Appropriate and Safe Use of Opioids As Part of Effective Pain Management” which covers key processes and practices of pain management including (but not limited to) the use of opioids in that context.

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    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

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    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

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    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

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    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    The use of opioid medications to manage chronic pain is complex and challenging, especially in long-term care and post-acute settings. As the care of individuals with chronic pain in these settings increases, it will be imperative to understand concerns, challenges and opportunities surrounding this issue. This program focuses on the foundation of pain management and how optimal pain management can help prevent opioid abuse.

    This multi-part resource offers “Steps to Opioid Reduction” which covers steps by which any center can safely and effectively attempt to reduce opioids in individuals who are on opioids as well as “Appropriate and Safe Use of Opioids As Part of Effective Pain Management” which covers key processes and practices of pain management including (but not limited to) the use of opioids in that context. 


    © 2022 American Health Care Association. All rights reserved. 

    All Opioid Use: What Do We Do & How? materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

    Dr. Anna Fisher, DHA, CMDCP, CDP

    Director of Quality and Education

    Hillcrest Health Services

    Dr. Anna Fisher,  DHA, CMDCP, CDP, is a Certified Montessori Dementia Care Practitioner and Director of Quality & Education at Hillcrest Health Services and is responsible for quality and education services for assisted living, memory support, adult day services, in-patient rehabilitation, outpatient therapy, home health care, private duty, telehealth, hospice, and skilled nursing care. She is also an adjunct professor in the College of Arts and Sciences at Bellevue University.

    Dr. Fisher is a Clinical Practice Committee Member, Emergency Preparedness Committee Member, and Silver Quality Award Senior Examiner for the American Health Care Association (AHCA) / National Center for Assisted Living (NCAL). Most recently, she serves as a leadership member of the Pioneer Network Artifacts 2.0 Advisory Group, Nebraska Culture Change Coalition, and the Developmental Disabilities Aging Coalition.

    Dr. Jean Storm D.O., CMD

    Dr. Jean Storm D.O., CMD, currently works at Lake Erie College of Osteopathic Medicine’s Institute for Successful Aging where she serves as medical director for several facilities and teaches medical students and residents about LTC. Previously, she worked for Genesis Healthcare as the Regional Medical Director for West Virginia for Genesis, as well as a facility medical director and attending physician for several facilities in the state.

    In this webinar, Dr. Storm will discuss a systematic, reasonable approach to tapering and discontinuing opioids, which has been used successfully for several years to manage diverse patients across multiple nursing home settings

    Dr. Steven Levenson, M.D., CMD

    Regional Medical Director, Genesis Healthcare

    Dr. Steven Levenson, MD, CMD, is Regional Medical Director, Genesis Healthcare and has spent 41 years providing and overseeing care across the long-term and post-acute care continuum, including assisted living, nursing homes, skilled nursing facilities, and long-term acute care hospitals.

    In this webinar, Dr. Levenson will discuss issues related to the indications for opioids and best practices and current thinking about opioid use in acute and nonacute pain.

    Deanna Bokel, RN-BC, RAC-CT, LNHA

    Director of Corporate Compliance for Stonebridge Senior Living

    Deanna Bokel, RN-BC, RAC-CT, LNHA, is Director of Corporate Compliance, StoneBridge Senior Living, and is responsible for the management of the survey performance and CMS requirements of participation for their 18 communities and also oversees the risk management program and is the professional liaison for the organization’s Post-Acute Care Hospital Partnerships.

    Deanna conducts many technical teaching programs with topics that include MDS 3.0 coding, ICD-10 coding, Medicare Compliance, and Risk Management.  Deanna is also a licensed Nursing Home Administrator in Missouri and Arkansas, Board Certified by the American Nurses Credentialing Center in Gerontology, and is a Certified MDS Coordinator.

    She received a certificate in Legal Nurse Consulting from SIU-Carbondale and the Center for Legal Studies. She is active with MHCA, AHCA, HCCA, and the mid-Missouri American Heart Association. She chairs the Survey, Certification, Policy and Quality Improvement for MHCA.  

    Deanna will provide the conclusion of this robust webinar, highlighting key takeaways for effective person-centered and population-based strategies to reduce the risk of opioid use disorders, overdoses, inappropriate prescribing, and drug diversion.

NCAL AHCA