Assisted Living Action Plan Response for Adverse Events

How to Register in ahcancalED 

Easy as 1, 2, 3 !

click the  button found in the upper right corner of your screen or follow these three easy steps below! 

Step 1	Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner. Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.   Don’t have one or can’t remember? Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”. *Please note* you must add your member facility name to your login Once you are in and can see your name in the upper left hand corner, you are ready to go.
Step 2	From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays.  Under “upcoming webinars” go to a product in which you are interested. Click on the title. You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.
Step 3	Almost there! Click the green “register” button. Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard. FYI: after registering, you will be automatically notified when the recording of the webinar is ready. Need further help? Email us at educate@ahca.org We’ll walk you through it.

It is critical to address and mitigate adverse events and potential adverse events. An action plan, otherwise known as a mitigation plan, is a necessary response to adverse events and potential adverse events. For many such events, it is important to respond and start the mitigation process immediately.

Examples of adverse events/potential adverse events include:

• Falls (not following the care plan, use of gait belt, one vs. two-person transfers)
•  Falls with a mechanical lift
•  Elopement
•  Allegation of abuse or neglect
•  Water too hot
•  Smoking (supervised vs. unsupervised, with oxygen, defined smoking area, all about safety)
•  Bedrails (entrapment, assessment for use)
•  Significant medication errors such as cardiac medications, chemo, insulin, morphine, Coumadin
•  Infection Control – outbreaks (e.g. scabies, bedbugs, MRSA, C-Difficile, Noro Virus, Legionella)
•  Lack of timely or complete evaluation of a change in condition
•  Pressure ulcer – lack of prevention or following prevention measures
•  Grievances and resident/tenant council feedback

Objectives:

1. Identify adverse events that could potentially have a negative impact on residents/tenants as well as on a community’s regulatory compliance.   
2.  Establish a routine root cause analysis process to identify the specific/source, root cause or causal factor of the problem.  
3.  Create a structured process for developing a mitigation plan to address the adverse event/potential adverse event and minimize similar events for all residents/tenants:
   1. Complete the Initial Mitigation Action Plan 
   2. QAPI members complete the formal documentation of the Mitigation Action Plan
4.  Use information learned by sharing results and Plan with the QAPI committee for continued monitoring.

Note: These tools were initially developed by members of AHCA’s Survey/Regulatory Committee and adapted for assisted living communities to assist providers in addressing adverse events and potential adverse events, documenting and tracking the steps they have taken, and identifying best practices for ongoing improvement. Communities may use different titles or terms than the action plans, such as Director of Health Services instead of Director of Nursing, or service plan instead of care plan. Please adapt the plans to reflect your AL community. 

Use of these tools does not guarantee regulatory compliance nor mitigate potential liability. Providers should adapt their tools, policies, and processes as needed to ensure compliance with current federal and state requirements and use both professional judgement and the advice of legal counsel in determining whether or how to share these mitigation tools. 

© 2022 American Health Care Association. All rights reserved. 

All Assisted Living Action Plan Response for Adverse Events materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

You are also encouraged to register for the following free resource: 

Tools to Prevent and Address Resident to Resident Mistreatment