Working in post-acute and long-term care is incredibly rewarding. It is also stressful due to the demands and pressures that are faced on a daily basis. The workforce crisis and COVID-19 exacerbated this stress creating even more challenges for those who work in long term care. This course is aimed at reinvigorating your passion for long term care by providing you with tools and resources you can immediately use to decrease your perceived stress levels and help your team members do the same to aid with staff retention. Self-care is essential and is the key to self-managing stressful situations. If you are not taking care of yourself first, how can you be expected to take care of others? It is time to put yourself first!  Mindfulness-based stress reduction learned in this training can help put self-care back into your daily routine and support you in doing what you do best. 

This course is aimed at reinvigorating individual passion for long-term care by providing the tools and resources needed to decrease perceived stress levels and help other team members do the same to aid with staff retention. After attending this session, participants will be able to:

• Identify stressful situations within their environment.
• Employ stress reduction techniques that work.
• Decrease their overall perceived stress levels.

CEs: 3.50 NAB, 3.0 contact hours through Iowa Board of Nursing

Cost :

$199 $124 for AHCA/NCAL members

$249 $174 for non-members

Receive $75 off registration for AHCA’s 75^th Anniversary using discount code NCAL75 from Oct. 1^st – Dec. 31^st

Audience: All staff members

Register Here

Long term care facilities are incredibly stressful environments. Working with people can be stressful. The staffing crisis and COVID-19 have exacerbated the stress creating even more challenges for those who work in long term care. This session is aimed at reinvigorating your passion for long term care by providing you with tools and resources you can immediately use to decrease your perceived stress levels and help your team members do the same. Self-care is absolutely essential and is the secret to surviving stressful situations. If you are not taking care of yourself first, how can you be expected to take care of others. It is time to put yourself first!

This is an abbreviated course that includes an interactive quiz to help individuals measure their stress levels followed by strategies that can be individualized to cope with that stress.  

Managers and supervisors are encouraged to make this course available to staff members experiencing stress and to use the course as a preventative educational tool to help employees cope with inevitable work stresses. 

CEs: None

Cost:

$25 AHCA/NCAL members

$65 Non-members

$350 AHCA/NCAL Member Only: One- Year - Facilities will use one individual’s login to access the material throughout the year that may viewed individually or in small groups as part of staff in-service trainings.

Audience: Managers, supervisors, and staff members experiencing stress

Register Here

Staff trust leaders when they believe that they care about them (empathy), have faith in their judgment and competence (logic) and think they are acting with the real person (authenticity). When trust is absent between leaders and staff in long-term care facilities, vaccination uptake, patient safety, quality of care, and staff well-being are all negatively impacted.   

AHCA/NCAL is equipping leaders with trust-building skills and practices through Building Trust: A Strategy to Improve Patient Safety, Staff Wellbeing & Vaccine Uptake in Long-Term Care. Based on the science of trust building, this 4-lesson virtual program is full of tools and resources to help leaders build trust with staff.   

CEs: None

Cost: Free

Register Here

AHCA’s ROP eCompetencies® designed specifically to help skilled nursing facilities comply with F-Tag 726 under CMS’ Requirements of Participation (ROP). The program offers an extensive library of evidence-based skills checklists that allow evaluators to assess and document staff skills in real time. Videos are included to aid in skill progression and remediation. AHCA’s ROP eCompetencies® is a comprehensive competency tool that is inter-disciplinary and relevant to all skilled nursing facility staff.   

One-Year Subscription Cost: 

• AHCA/NCAL Member Pricing for facilities with 0-200 Staff Members per facility: $1,500.00 
• AHCA/NCAL Member Pricing for facilities with 201+ Staff Members per facility: $2,000.00 
• AHCA/NCAL Non-Member Pricing for facilities with 0-200 Staff Members per facility: $2,000.00 
• AHCA/NCAL Non-Member Pricing for facilities with 201+ Staff Members per facility: $2,500.00 

Audience: All nursing facility staff.   

CEs: None.  

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Both the toolkit, and the webinar, were developed to assist nursing facilities in determining if an IDR is an appropriate tool to use after survey where the results need to be disputed, by the facility.  Additionally, the webinar assists facilities through the process of completing an IDR and informs learners about areas that may vary based on state processes. The IDR process is not one providers do often so this tool is a helpful aide in completing a task that can sometimes seem confusing and intimidating.    

CEs: None

Cost:

Free for AHCA/NCAL Members

$65 Individual Non-members

 Audience: Administrators, Assistant Administrators, AITs and Regional Directors. 

Register Here

This three-part webinar reviews regulations related to abuse, neglect, and misappropriation of resident property, how and when to report abuse, how to complete an abuse investigation, and helpful tips for achieving past noncompliance (PNC) for these deficiencies. The webinars also include real life scenarios, how to avoid deficiencies in these scenarios, and tools for achieving PNC.

CEs: None

Cost: Free to AHCA/NCAL Members

$65 for non-members

Audience: Administrators, nurse supervisors and DONs

Register Here

This pressure injury prevention and wound management webinar is presented by Jeanine Maguire, a wound consultant and educator with almost three decades of wound care focus and expertise. In this webinar, Jeanine emphasizes a patient-centric approach and the importance of routine and comprehensive risk assessment and skin checks. She discusses the challenges of Deep Tissue Injury and the controversy over whether pressure injuries are a result of end-of-life or a combination of factors. Jeanine highlights the need for accurate documentation and understanding of medically unavoidable wounds. She also stresses the importance of a multidisciplinary team approach, ongoing monitoring, and communication. Lastly, Jeanine provides links to CMS F tag 686, the critical element pathway, PAWSIC (the Wound Provider Group checklist), and NPIAP for further reference. *Note that some information shared will change with the RAI updates in October 2023, but the presentation discusses how to prepare for those changes.  

CEs: None

Cost: Free to AHCA/NCAL Members

$65 for Non-members

Audience: Nurses, wound nurses, DONs.

Register Here

Healthcare is a heavily regulated industry. For nursing homes in particular, the requirements are complicated and the inspection process is unique. Managing life safety compliance can be daunting for even the experienced facility manager. The learning curve for someone new to the industry can be overwhelming. This educational webinar walks through the CMS nursing home life safety inspection process, provides an overview of the applicable codes and standards, addresses how to access and navigate the codes, identifies CMS survey tools and reports, and discusses some of the most commonly cited life safety deficiencies.   

CE: None

Cost: Free for AHCA/NCAL Members

$65 Non-Members

Audience: Facilities Manager, or Engineering personnel. As well as Administrator, Facilities staff, and Emergency Preparedness

Register Here

The Accidents webinar will review regulations related to supervision to avoid accidents. It also pulls together various resources available on ahcancalED, as well as external resources. The Webinar provides resources for development of policies to remain compliant with accident regulations. Finally, real-life case studies will be reviewed with explanations for what facilities should do if similar events occur.

CEs: 1.25 NAB approved CEs and 1 Contact hour through Iowa Board of Nursing.

Cost: $40 for AHCA/NCAL Members | $80 for Non-members

Individual registration with 1 contact hour through Iowa Board of Nursing or 1.25 CEs through NAB is $40 for AHCA members and $80 for non-members.

One-year unlimited facility subscriptions without CEs cost $100 and are available to AHCA member facilities only. This option is ideal for group inservice trainings or multiple individual trainings for one full year. 

Audience: Facility leadership, DONs, and Administrators, Regional Staff

All skilled nursing facilities, assisted living/residential care communities, and ID/DD centers are required by OSHA’s Respiratory Protection Standard (29 CFR 1910.134) to establish and maintain a respiratory protection program when employees are exposed to airborne hazards, including infectious agents like COVID-19.

This mandate includes performing medical evaluations, conducting fit testing, providing appropriate respirators, and ensuring proper training for all employees who are at risk. Failure to comply can result in substantial fines, penalties, and increased liability, as well as serious health risks to employees.

To assist care providers in meeting these federal requirements, AHCA/NCAL, in collaboration with MCA Consulting, LLC, has developed a comprehensive Respiratory Protection Plan training and toolkit. This all-in-one resource contains everything needed for full compliance with OSHA’s Respiratory Protection Standard, including a customizable template plan, essential forms, training videos, and detailed reference guides. 

Resources include:

• Access to OSHA-mandated forms for program documentation
• Step-by-step fit testing instructions to ensure proper respirator use
• Customizable templates tailored to your facility's specific needs
• Practical guides and tools for straightforward implementation
• Video training for managerial staff and program administrators on respiratory protection requirements
• Video training for employees, meeting all annual OSHA training requirements

CEs:  None

Cost:    3-Year Subscription Rates Valued at $4,000+: AHCA/NCAL Members: $499 I Non-members: $699

Register Here

OSHA is expanding its requirements to electronically submit employee injury data through its Final Rule on Improving Tracking of Workplace Injuries and Illnesses. Nearly all providers are already required to maintain OSHA 300 Logs, Form 301, and Form 300A. Employers have for the last several years submitted 300A summary data before March 2nd each year.

The NEW requirement is for employers with 100 or more employees to electronically submit OSHA 300 logs and Form 301 (incident reports), in addition to the 300A summaries.  Old requirements, such as continuing to maintain COVID-19 Logs, the difference between workers’ compensation and OSHA, recordkeeping best practices, and other key reminders will be presented.

CEs: None. A Certificate of Completion is available after completion of the Webinar.

Cost: $25 AHCA/NCAL Member

Audience: Facility leadership, DONs, and Administrators, Regional Staff

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The Past Noncompliance webinar covers a variety of items to assist facilities in achieving past noncompliance (PNC). The webinar describes what is necessary to achieve PNC, identifies the process to follow if facilities self-identify an adverse event, discusses reasons why PNC is not achieved, and explains how to advocate for PNC during your survey.

Objectives:
• Describe what is necessary to achieve PNC, according to SOM.
• Identify processes to follow if facilities self-identify an adverse event.
• Distinguish reasons why PNC is not achieved.
• Explain how to advocate for PNC during your survey.

CEs: None. 

Cost: Free for AHCA/NCAL Members | $65 Non-members.

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This webinar presented by two members of the workforce committee; Peggy Connorton, Covenant Living Communities and Services, and Lois McCaskey, Genesis, provides best practices for submitting staffing data to PBJ. The speakers cover PBJ Casper Reports can be utilized prior to the submission deadline to review and validate submitted data. Additionally, strategies are provided to help providers prepare for PBJ audits.
CEs: None. 

Cost: Free for AHCA/NCAL members only.

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The Civil Monetary Penalty Reinvestment Program (CMPRP) webinar provides insight into common misconceptions of the CMPRP application process, along with a detailed explanation on how to complete the application. The webinar also provides information about how to prepare a budget for the application and examples of opportunities for use of the funding.

CEs: None. 

Cost: Free for AHCA/NCAL members. $65 for non-members.

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On May 10, 2024, CMS released the "Medicare and Medicaid Programs; Minimum Staffing Standards for Long-Term Care (LTC) Facilities and Medicaid Institutional Payment Transparency Reporting". One part of this rule was an expansion of the Facility Assessment Requirements. Effective August 8, 2024, facilities must comply with the updated requirements.

The Strengthening Facility Assessments to Adapt to Regulatory Changes webinar provides facility leadership with the regulations, the CMS guidance, operational considerations, and examples of things facilities have done to implement the new requirements. The webinar also offers a question and answer section, along with common myths vs. facts to assist facilities in fully understanding the updates to the Facility Assessment.

Check out our Facility Assessment Resources page to find FA content and documents easily.

Facility Assessment Resources available to AHCA Members:
• Facility Assessment Checklist 

• Facility Assessment § 483.71 Action Brief 

CEs: 1.25 NAB CEs and 1 Contact hour through Iowa Board of Nursing.

Cost: $50 AHCA/NCAL members | $75 Non-members

Audience: Facility leadership, DONs, and Administrators, potentially Regional Staff, Clinical VP.

Register Here

Each October several key regulatory manuals update, including those for the Resident Assessment Instrument (RAI) and ICD-10-CM Codes and Guidelines. Understanding the changes and ensuring documentation practices align with these updates are key for resident care planning, reimbursement, quality measures, quality improvement and regulatory compliance.

Objectives:

• Summarize major changes to the Minimum Data Set (MDS) and the International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM) effective October 1, 2024.
  • Explain how to code new items on the MDS beginning 10/1/2024.
  • State best practices for code accuracy.
  • Verbalize an understanding of what is coming in the future for coding.

Speaker:  Amy Miller RN, BSN, RAC-CT, CPC; Director of Clinical and Regulatory Services; American Health Care Association

No CEs - A certificate of attendance will be available after viewing the webinar 

Target Audience: MDS Coordinators, Facility Coders (ICD-10), Directors of Nursing and Administrators.

Cost: Registration is $25 AHCA members | $65 Non-members  

Register Here

AHCA’s Infection Preventionist Specialized Training (IPCO) is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) as established in the CMS Reform of Requirements of Participation for Long Term Care Facilities. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in a nursing facility or assisted living community. CMS and AHCA both recommend that nursing facilities have at least two Infection Preventionists. 

It addresses both clinical and organizational systems, processes and cultural aspects of infection prevention and control which are fundamental to effectively leading and administering a center’s Infection Prevention & Control program. AHCA’s IPCO Training Certificate is valid for three years at which time it must be renewed. 

This training incorporates information from the COVID-19 pandemic, the most recent regulatory requirements as well as sections on Candida auris, Multi-Drug Resistant Organisms (MDROs), and Enhanced Barrier Precautions (EBP). Additionally, there is an entire section about operating an effective water management program.  

$450 $350 for AHCA/NCAL members

$650 $550 for Non-members

Receive $75 off registration for AHCA’s 75th Anniversary using discount code NCAL75 from Oct. 1st – Dec. 31st

CEs: 24.50 ANCC Nursing Credits and 24.5 NAB CEs

Audience: Infection Preventionists, Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders)

AHCA’s IPCO Training Certificate is valid for three years at which time it must be renewed.  For information about renewing training certificates, visit educate.ahcancal.org/p/IPCOExam.

Post-acute, assisted living and skilled nursing facilities provide care and services to vulnerable populations who may become critically ill when steps are not taken to reduce the risk of waterborne diseases. To maintain daily operations and care services, long-term care facilities need to develop an effective water management plan to prepare for, respond to, and recover from a total or partial interruption of the facility’s normal water supply. The water management course provides post-acute and long-term care facilities with information about what a water management plan is, how to identify the elements of an effective water management program, and how to develop and maintain a comprehensive water management program in your facility. 

CEs: None

Cost: Registration is free to AHCA/NCAL members

Audience: Administrators, building operation engineers and maintenance personnel. 

Appropriate for both NF, as is required by regulation, and as best practices for AL.

Register Here

QAPI is the key to continuous growth and sustained performance improvement. An effective QAPI program requires full interdisciplinary team participation and a data-driven approach that can be turned into action plans that minimize risk, maximize efficiencies, and improve resident outcomes.

CEs: 16.21 ANCC CEs for nurses and 18.50 NAB CEs for administrators.

Cost: $615

The certification exam is included with the purchase of the QAPI Prep course. The purchase of the exam-only option has retired as of 12/31/2023.

For questions about this certification program, review the QAPI Candidate Handbook. For general questions about AAPACN education, visit the FAQs page or contact the AAPACN Education Team at 800.768.1880.

Register Here

Through a partnership with the American Association of Post-Acute Care Nursing (AAPACN), AHCA members can now access tools designed to help skilled nursing professionals manage documentation, quality measures and resident safety. These tools provide nursing staff with the training they need to effectively review and update their systems and processes for compliance with CMS’ Requirements of Participation. When ordered here, available to AHCA members at AAPACN member prices receive up to 50% off.

- The Guide to Enhanced Resident Safety - $151 AHCA and AAPACN Member Price.  

- Documentation Toolkit for Nurse Leaders - $100 AHCA and AAPACN Member Price.

- Quality Measures Survival Guide - $66 AHCA and AAPACN Member Price (includes the At-a-Glance tool listed below).

- At-a-Glance QM, QRP, and VBP tool - Only - $22 AHCA and AAPACN Member Price. *This tool is included in the Quality Measures Survival Guide but can be purchased separately. 

Audience:  All nursing facility nurses and corporate clinical staff.

Order now

Specifically designed for registered nurses working in long term care, the AHCA/NCAL Gero Nurse Prep course provides comprehensive online training that leads to board certification in gerontological nursing by the American Nurses Credentialing Center (ANCC) for RNs.  

Research conducted by AHCA/NCAL in 2023 found that nursing facilities with at least one ANCC Board certified RN experienced fewer deficiencies, had lower short and long-stay re-hospitalization rates, and significantly higher CMS Star ratings – echoing similar research findings from 2016 and 2019.

Nurses who complete Gero Nurse Prep show an average 24 percent increase between their pre- and post-course test scores. Gero Nurse Prep grads who choose to sit for the ANCC gerontological nursing certification exam ($395 separate fee paid to ANCC) have a pass rate of 94% on their first try. RNs who pass the ANCC exam can then use the GERO-BC™ credential after their RN credential. 

CEs: 30 nursing contact hours – enough to meet the criteria for taking the ANCC certification exam.

Cost: $790 - AHCA/NCAL members can save $100 off the regular $790 fee by using the AHCAPAYLESS promo code when registering for Gero Nurse Prep. 

Audience: All RNs and BSNs. ANCC has additional requirements that must be met to sit for the ANCC certification exam.  

Register Here

What are some of the unique concerns, needs, and strengths of your residents who are also lesbian, gay, bisexual, and/or transgender? How can your staff make sure that all residents, including LGBT people, are safe and affirmed in your community? This training covers the key information and skills that are key to creating an inclusive environment. The training focuses on terminology, the history of the LGBT experience, and common questions and scenarios to make sure your staff is skilled at LGBT cultural competency. 

CEs: 1.25 NAB approved CEs upon course completion. 

Audience: All staff and leadership in long-term care facilities.

Cost: $150 for individual AHCA/NCAL Members

• Facility Group/ Team Purchase Option is available. This option does not offer CEs to the group. Group subscriptions are valid for 18 months from the date of purchase.  

Group Registration Cost:

1 - 25 FTE: $400

26 - 50 FTE: $750

51 - 100 FTE: $1,000

101 - 150 FTE: $1,250

151 - 200 FTE: $1,500

201 + FTE: Contact AHCA for pricing, educate@ahca.org

Individual Registration $150 with 1.25 NAB approved CEs                                                  

This guide was created to assist facility leadership (Administrators and DONs) in establishing, maintaining, and improving relationships between leadership and the facility’s Medical Director. The guide outlines regulatory requirements for policies and procedures, as well as how policies apply to Payroll Based Journal (PBJ) submissions. Job responsibilities are provided, per regulation, but facilities will need to tailor this information to meet the specific facility/resident needs. Best practices are included to encourage the strengthening of relationships with Medical Directors and provoke thoughts into how to establish and/or improve these relationships.

CE: None

Cost: Free for AHCANCAL Members | $25 for Non-members

Audience: Facility leadership, DONs, Administrators, and Medical Director

Register Here

The Clinical Considerations of Antipsychotic Medication Management Toolkit is a clinically focused resource containing steps and objectives, tools, and resources to assist facilities in meeting performance expectations and outcomes. The model used for the toolkit framework is the Nursing Process, also referred to as the Care Delivery Process. The toolkit is designed to assist facilities in moving toward a more appropriate decision-making process for antipsychotic medication use. The various tools and resources may be used individually or in combination with each other to best meet your individual needs. However, it does not provide a comprehensive package of all aspects of care.

CEs: None

Cost: Free for AHCA/NCAL Members | $65 for non-members.

Audience: Facility leadership, DONs, Administrators.

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Mitigating falls in long-term care is of paramount importance as it directly contributes to the overall well-being and quality of life of residents. The purpose of this guide is to help long-term providers develop, implement, and sustain an effective falls prevention program.

Each module will cover:
1.Regulatory Requirements

2.Creating a Culture of Safety

3.Falls Education

4.Maintaining Function

5.Post-Falls Management

6.Falls QAPI

Each module contains the following components:
•A short educational video.
•PowerPoint presentation that can be incorporated into facility education.
•Key Takeaways document for leadership and staff.
•As well as additional resources.

CEs: None.

Cost: Free for AHCA/NCAL Members.
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Trauma-Informed Care (TIC) is a regulatory requirement for nursing facilities. Nine CMS F-tags cover TIC-related requirements. TIC is also an approach to care that requires specific staff competency as well as a system of care delivery to achieve the intent of the regulation and provide the necessary support to care for residents who may suffer from trauma.

This nine-module course provides education to help nursing home providers implement TIC in their facility with staff who are appropriately trained and competent to care for residents who are at risk for re-traumatization. The joint AAPACN/AHCA-developed training contains foundational steps and practical recommendations that can help improve resident outcomes.

CEs: 5.10 ANCC CEs for nurses and 5.75 NAB CEs for administrators.

Cost: $350 for AHCA/NCAL Members I $650 for Non-members

 Audience: Nurses, clinical leaders, administrators, and Social Workers 

Register Here

Behavioral Health: Regulatory Overview, participants will be able to:

• Understand the regulation, definitions, and guidance surrounding Behavioral Health regulations and caring for those with mental disorders and substance use disorders (SUD).
• Apply regulation changes with real-life case study examples related to caring for those with mental disorders and substance use disorders.
• Recognize operational changes needed to meet updated guidance and regulatory requirements.

 Behavioral Health Services: Diagnosis, Treatments, Interventions, & Care Plan Considerations, participants will be able to:

• Understand different types of behavioral health diagnosis, such as trauma, PTSD, Depression, Anxiety, and Substance Use Disorder
• Understand treatment and non-pharmacological interventions.
• Understand the importance of person-centered care planning.
• Understand use of a behavioral health contract.
• Application of F689 (Accidents & Incidents) to Substance Use Disorder

CEs: None

Cost: Free for AHCA/NCAL Members I $65 for Non-members

Audience:  Administrators, assistant administrators, AITs, DONs, ADONs, nurses, Social Workers and clinical staff. 

Register Here

HealthCare Interactive’s CARES^® Dementia Basics^™ module is recognized by the Alzheimer’s Association^® for successfully incorporating the evidence-based Dementia Care Practice Recommendations in the following topic areas: Alzheimer’s and dementia, person-centered care, assessment and care planning, activities of daily living, and behaviors and communication. This course is also available in Spanish.

CES: None. Certification is available through HealthCare Interactive.   

Cost: $99 per individual course per person.  Multi-user and site licenses available.  All AHCA/NCAL members receive a 15% discount on all purchases when using promo code AHCA15 at checkout. 

Audience: All nursing facility and assisted living staff.  

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While there has been increasing attention to the subject of abuse prevention in long-term care, aggression between residents is rarely recognized as a significant concern. Too often, negative, and aggressive physical, sexual, or verbal interactions that in any other community setting would likely be construed as unwelcome and potentially leading to physical or psychological distress are overlooked.

The COVID-19 Pandemic has added an additional layer of stress to an already volatile environment. Heightened anxiety, depression, loneliness, and cabin fever have resulted in an increase in dissatisfaction and social unrest. This session provides strategies for anticipating the circumstances and events that may trigger negative interactions in a diverse community of residents, offering new thinking on how to achieve an environment of healing and recovery for today, and tomorrow.

CEs: None. 

 Audience: Appropriate to all disciplines and positions

Cost: $25 for AHCA/NCAL Members for each webinar. Receive $10 off the registration fee when purchasing all four webinars:  

• Caring for a New Generation in Assisted Living
• All by Myself: Overcoming Social Isolation and Loneliness in Assisted Living
• Metamorphosis: Leadership in a Transformative Culture
• Love Your Neighbor: Preventing Resident-to-Resident Aggression

 To receive a discount, all webinars must be in your cart during the checkout process.

Register Here

Four additional CMS skilled nursing facility value-based purchasing (SNF VBP) measures take effect October 1, 2024, that will determine Medicare Part A rates beginning October 1, 2026. These measures are in addition to the four measures already in place that impact rates starting on October 1, 2025

Administrators, DONs, finance, QAPI, and operations leaders should be familiar with the eight measures and understand how they impact future reimbursement rates. SNF VBP Essentials is a one-hour course that details the new CMS measures and discusses how CMS calculates VBP measures, risk adjustment, facility score and payment adjustments. The course provides instructions on using a SNF VBP prediction calculator tool (included with the course) that helps estimate the financial impact the measures will have on a nursing facility’s Medicare Part A revenue.

The training delves into all eight measures which are:

• Hospital Readmissions
• Healthcare Acquired Infection Hospitalizations
• Long-stay Hospitalizations
• Discharge to Community
• Discharge Function Score
• Total Nurse Turnover
• Total Nurse Hours Per Resident Day
• Long-stay Falls with Major Injury

Understanding all eight measures and adopting best practices now will help avoid Part A payment penalties and potentially boost future incentive payments. 

 CEs: 1.25 NAB CEs and 1 Contact hour through Iowa Board of Nursing

Cost: $40 AHCA/NCAL Members I $80 Non-members

 Audience: Administrators, directors of nursing, and quality improvement leads/staff.

Register Here

AHCA/NCAL offers a four-module webinar to train staff about the delivery of person-centered care under the Patient Driven Payment Model (PDPM). Person Centered Care in a PDPM World is built to train senior staff about delivering short-stay post-acute person-centered care and position them to then train other facility staff.

PDPM was implemented to focus payment for rehabilitative episodes of care on individual needs and preferences to implement more person-centered care delivery. Person-centered care is at the core of PDPM and can improve care practices that lead to better patient outcomes.

The first three modules examine the person-centered care framework, making personal preference determinations and challenges in delivering personalized care to short-stay residents. The last module is divided into four separate presentations that can be used to train various staff members including administrators, professional staff, CNAs, and other essential staff with content specifically designed to promote team application of the concepts into clinical practice and elevate person-centered care throughout an organization.

CEs: 4.50 contact hours for nurses through the Iowa Board of Nursing.

Cost: $150 AHCA/NCAL Members | $300 Non-members

• Discounts are available for group/team registrations when registering five or more individuals by following these group registration instructions. 

Advancing Assisted Living Leadership – it’s Time to Level Up! will help you take your leadership skills to the next level by adopting the right mindset and communication practices.  In addition, you will learn the critical role you play in mission, vision, and values for your team and your organization.  Learners will build their knowledge about emotional intelligence, conflict resolution, relationships navigation, and the power that data holds.

Cost: $199 $124 NCAL Members I $249 $174 Non-members

Receive $75 off registration for AHCA’s 75^th Anniversary using discount code NCAL75 from Oct. 1^st – Dec. 31^st

CEs: 4.50 NAB approved CEs and 4 contact hours through the Iowa Board of Nursing

Audience: This course is appropriate for administrators, nurses, and department managers working in assisted living. 

Register Here

This session reviews what an effective assisted living IPC program should include, the role quality improvement plays in assisted living IPC, the importance of understanding IPC precautions, and identifies the key stakeholders to engage in an IPC program.

Cost: $25 NCAL members I $65 Non-members

CEs: None

Audience: All in assisted living

Register Here

Why do we work in long term care? The answer is simple. We are here to support the residents and provide them with the best quality of life, and care, for however long they have with us while we continuously try to improve outcomes. How can we improve the outcomes for residents as well as staff? Again, the answer is simple. Facilities must be engaged in continuous quality improvement efforts, data collection, and system improvement processes.

This 60-minute training course, participants will be able to:

• Describe what quality assurance performance improvement is.
• Discuss steps to implement a quality assurance performance improvement program.
• Explain how to do a root cause analysis.

CEs: None

Cost: $25 NCAL members I $65 Non-members

Audience: All in Assisted Living

Register Here

The contemporary long-term care community is challenged to address a broad range of emerging clinical and psychosocial considerations, as the next generation of residents is far more complex. In the wake of the COVID-19 Pandemic, many older adults report feelings of depression and anxiety, turning to substance use, and thoughts of suicide. The number of people impacted by dementia continues at epidemic rates, further complicating the contemporary adult care community’s ability to create an environment that is satisfying to an increasingly diverse population.

Understanding the symptoms of illness and the psychosocial manifestations of trauma are two critical elements to creating a livable environment. This discussion explores the clinical and social influences to be considered in the assessment of and response to the behavioral health needs of the community. Accommodating the needs of the next generation requires an understanding of today’s customers – far more independent, outspoken, and likely to march to the beat of their own drummer. Strategies for addressing issues relative to dementia and mental health, social conflicts/bullying/aggression, substance abuse, and related concerns are a focus of this conversation.

CEs: None

Audience: Appropriate to all disciplines and positions

Cost: $25 NCAL members for each webinar. Receive $10 off registration fee when purchasing all four webinars: 

• Caring for a New Generation in Assisted Living
• All by Myself: Overcoming Social Isolation and Loneliness in Assisted Living
• Metamorphosis: Leadership in a Transformative Culture
• Love Your Neighbor: Preventing Resident-to-Resident Aggression

To receive a discount, all webinars must be in your cart during the checkout process.

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Social isolation and loneliness are serious yet largely unrecognized public health risks that affect significant numbers of disabled and older adults. Many of these adults are socially isolated or lonely in ways that put their health at risk. Assisted living communities often represent a more desirable lifestyle over home care or other long-term care environments, insulating residents from the realities of dementia and more advanced physical dependency.

While the community culture may be more satisfying, the independence associated with the assisted living lifestyle lends itself to diminished socialization and engagement. This discussion offers innovative ways to improve the social culture while offering support for the independence and autonomy that is so vital to quality of life.

CEs: None

Audience: Appropriate to all disciplines and positions

Cost: $25 NCAL members for each webinar. Receive $10 off registration fee when purchasing all four webinars: 

• Caring for a New Generation in Assisted Living
• All by Myself: Overcoming Social Isolation and Loneliness in Assisted Living
• Metamorphosis: Leadership in a Transformative Culture
• Love Your Neighbor: Preventing Resident-to-Resident Aggression

To receive a discount, all webinars must be in your cart during the checkout process.

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This presentation aims to bolster assisted living infection prevention and control programs. The lessons learned from the COVID-19 pandemic create an opportunity to integrate infection prevention education into the community culture and ensure appropriate resources are ready when needed. 

Learn to implement key practices that help prevent and reduce the spread of harmful and deadly infections. This webinar delivers practical strategies that support the assisted living preventionist role and take infection control prevention practices to the next level. 

CEs: None. A certificate of attendance will be available after the webinar.

Cost: $25 for AHCA/NCAL Members | $50 for Non-Members

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AL/RCF leaders are traumatized, fatigued, disillusioned, and, in some cases, hopeless to recover from the COVID-19 Pandemic. With many seasoned leaders opting out of the next chapter of AL/RCF, valuable experiential knowledge and support is out of reach for a new generation of leaders. What will the AL/RCF community of tomorrow look like? Do you know where your organization is headed or how you will attract and sustain the workforce, you’ll need to meet the needs of future customers? 

This conversation will inspire a new leadership perspective, moving all leaders to be creative and tenacious in meeting the challenges of the emerging culture of AL/RCF. The concept of transformative leadership and strategies every leader should consider in creating an environment of care that speaks to the needs and satisfaction of everyone living and working in the community is the focus of this session.

CEs: None. 

Audience: Appropriate to all disciplines and positions

Cost: $25 for AHCA/NCAL Members for each webinar. Receive $10 off registration fee when purchasing all four webinars:  

• Caring for a New Generation in Assisted Living
• All by Myself: Overcoming Social Isolation and Loneliness in Assisted Living
• Metamorphosis: Leadership in a Transformative Culture
• Love Your Neighbor: Preventing Resident-to-Resident Aggression

To receive a discount, all webinars must be in your cart during the checkout process.

 Register Here

Customer service is at the heart of any business, including long-term care.  However, complaints can be hard to hear and manage. Having an effective complaint management program can turn complaints into compliments. This session will review keys to good customer service and how to turn those complaints into successful resolutions.

CEs: None

Cost: $25 AHCA/NCAL Members | $50 Non-members

Audience: Leadership and management in assisted living and nursing facilities. Administrators, DONs, and Department heads.

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Now more than ever, an Infection Prevention Control Officer is critical to have in your building/organization. AHCA/NCAL Infection Preventionist Specialized Training (IPCO) for Assisted Living, is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) in a Long-Term Care setting, which is a requirement by CMS for skilled nursing centers. With this version for assisted living, we’ve added information on how these concepts can also be applied to the assisted living setting but still also contains information necessary to be recognized by CMS as having received additional training in infection control. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in either assisted living or skilled nursing centers.

The American Health Care Association/National Center for Assisted Living is happy to announce the launch of the assisted living version of the Infection Prevention Control Officer (IPCO) training. This updated version incorporates information from the COVID-19 pandemic, the most recent regulatory requirements as well as sections on Candida auris, Multi-Drug Resistant Organisms (MDROs), and Enhanced Barrier Precautions (EBP). Additionally, there is an entire section on how to get an effective water management program running in your center.

CEs: 25.5 ANCC Contract Hours and 28.75 hours of continuing education credit for Nursing Home Administration and Residential Care/ Assisted Living Administration. 

Cost: $450 $350 for AHCA/NCAL members. $650 $550 for Non-members. 

Receive $100 off registration feed using discount code AHCA75 from Oct.1st – Dec. 31st

Audience: All in Assisted Living

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Many older adults are at risk for functional decline due to underlying medical complexity, as well as deconditioning following a bout of inpatient care. This course presents an evidenced-based approach for the implementation of a high intensity progressive rehabilitation paradigm, offered as an evolution of current, lower intensity post-acute treatment approaches to address this constellation of needs. Rehabilitation professionals (Physical Therapist & Physical Therapist Assistant; Occupational Therapist & Occupational Therapy Assistant) will have access to an interactive multimedia learning experience including responsive, self-paced presentation of foundational concepts, simulated case scenarios, and a moderated discussion environment for learning with fellow clinicians – all informed by the latest learning science and innovative technology.

CEs: N/A

Cost: $495 member and for an employee or contracted employee registering as affiliated with an AHCA member facility

$595 non-member registrants

 Audience: Rehabilitation professionals (Physical Therapist & Physical Therapist Assistant; Occupational Therapist & Occupational Therapy Assistant)

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Population Health Management (PHM) is a term that describes the application of various interventions and strategies aimed at improving the health outcomes and managing the costs of a targeted group of individuals. PHM models vary based on the degree of risk, degree to which payment is tied to quality, reliance on data analytics, and level of care coordination. 

The PHM Innovation Lab has been developed to educate long term care and post-acute care (LTC/PAC) providers on the different PHM models and opportunities for participation and leadership within them. 

All of the following trainings are available to you free of charge, but you will need to register for each separately. You may participate in any and all modules that are of interest to you and the work you do.

• Population Health Management Fundamentals
• Accountable Care Organizations 
• Bundled Payments
• Emerging Models: Direct Contracting
• Managed Care
• Provider Networks

CEs: N/A

Cost: Free to AHCA/NCAL members

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