Building Resilient Teams Through Cross-Training: Strategies, Challenges, and Success Stories

Cross-training is more than a staffing solution—it’s a strategic approach to strengthening organizational resilience and supporting succession planning. In this panel session, explore how organizations identify, design, and implement cross-training opportunities, and the role these efforts play in preparing for leadership transitions. Learn, firsthand, from industry peers about their challenges and successes. Leave this session with actionable advice for implementing, revising, or expanding cross-training initiatives in your own organization.

Panelists

1. Tina Whitstein – Denali Center, Silver recipient in 2023
2. Bre Gregory –Nottingham Health and Rehab, Gold recipient in 2025
3. Dawn Hummel- Bethany Retirement Living, Silver recipient in 2023
4. Kendyl Kelly - Manager, Quality Improvement, AHCA Quality and Regulatory Affairs – Moderator

Learning Outcomes:

1. Understand the value of cross-training.
2. Explore practical applications for implementing cross-training.
3. Develop at least one actionable step or improvement idea for cross-training. 

Registration is free to AHCA/NCAL members. 

If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)

Instructions to Register: 

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

Instructions to join, after registering:

• On the day of the webinar, you will be able to join 15 mins before. 
• Log in and return to the contents page to open the webinar.

Email educate@ahca.org if you need assistance.

STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

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