Chasing the Trophy: Navigating the Risk-Based Survey Process

CMS is expanding the Risk-Based Survey (RBS) process nationwide, creating a more focused survey experience for qualifying high-performing nursing facilities. This program explains how RBS differs from the traditional Long-Term Care Survey Process, the criteria used to determine and maintain eligibility, and the circumstances that may trigger disqualification or conversion to a standard survey.

Participants will examine updated survey procedures, resident screening and facility tasks, and practical strategies for strengthening readiness in key areas, including Five-Star performance, PBJ reporting, MDS and schizophrenia coding, infection prevention, staffing, and complaint management. Attendees will also learn how to use LTC Trend Tracker data to monitor performance, identify risks, and support continuous quality improvement.

Designed for nursing facility administrators, clinical leaders, quality professionals, and regulatory staff, this session provides actionable guidance to help organizations pursue and sustain RBS eligibility.

Meet the Faculty: 

• Amy Miller BSN, RN, CPC, RAC-CT Director, Clinical & Regulatory Services, American Health Care Association
• Raven Jackson, Director, Regulatory and Quality Services, American Health Care Association
• Hawley Hunt, Senior Director of Regulatory & Quality Services, American Health Care Association

Registration is free to AHCA/NCAL Members | $150 Non-members

Instructions to Register: 

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

Instructions to begin, after registering:

• Log in and return to the contents page. 

Email [email protected] if you need assistance.