Dementia Care: Conversations, Understanding, and Compassion in Practice

This comprehensive dementia care resource brings together practical tools, educational materials, and experiential learning guides to support providers, staff, residents, families, and caregivers across the dementia care continuum. From navigating difficult but essential conversations and understanding disease progression, to building empathy through hands-on experiences and offering guidance for families, this collection equips long term care and assisted living professionals with the knowledge, skills, and perspective needed to deliver compassionate, person‑centered dementia care. Together, these resources address awareness, communication, staff engagement, and caregiver support—providing a holistic approach to improving quality of life for individuals living with dementia.

Resources Include:

• Crucial Conversations – Dementia Care
• Dementia Care Resources
• Reality of Dementia One Pager
• NCAL Dementia Empathy Experience Program (DEEP) Staff Implementation Guide
• NCAL Dementia Empathy Experience Program (DEEP) Mirror Activity
• NCAL Dementia Care Resource for Families and Caregivers

Registration is free to NCAL Members

Instructions to Register: 

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register. 

Instructions to view, after registering:

• Log in and return to the contents page to open the content.

Email educate@ahca.org if you need assistance.