Perception vs. Reality: The Quality Award Program for Assisted Living Providers

In a competitive and ever-changing market, assisted living providers must identify ways to stay a step ahead and stand out to potential customers and referral sources. The AHCA/NCAL National Quality Award Program provides the external validation necessary to set yourself apart from the competition. Historically, the Quality Award Program has been perceived as being only for skilled nursing centers. However, more assisted living communities than ever before are applying for and receiving the National Quality Award. In this webinar, we will break down the commonly cited barriers preventing assisted living communities from participating in the program and talk about the many free resources available to help assisted living providers succeed. Continuous quality improvement is possible, and the Quality Award journey can help you get there.

Learning Objectives:

1. Participants will be able to describe the perceived barriers for assisted living participation in the program and how to overcome them.  
2. Participants will be able to summarize the free resources available to help assisted living providers succeed in the program.
3. Participants will discover how participation in the program would benefit their organization.  

Speaker: Pamela Truscott DNP/HSL, MSN/ED, RN, C-CNL, C-AL, QCP, DNS-CT, RAC-CT, CDP, Director of Quality Improvement, NCAL

Who Should View This Event: 

Leadership (i.e. administrator, DON, etc.) at assisted living communities that are members of AHCA/NCAL.

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How to Register in ahcancalED 

Easy as 1, 2, 3 !

Step 1	Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner. Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.   Don’t have one or can’t remember? Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”. *Please note* you must add your member facility name to your login Once you are in and can see your name in the upper left hand corner, you are ready to go.
Step 2	From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays.  Under “upcoming webinars” go to a product in which you are interested. Click on the title. You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.
Step 3	Almost there! Click the green “register” button. Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard. FYI: after registering, you will be automatically notified when the recording of the webinar is ready. Need further help? Email us at educate@ahca.org We’ll walk you through it.