Stop the Chaos - A Proactive Operational Management Strategy

Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results.

Presenter: Pamela Truscott, DNP/HSL, MSN/ED, RN

Objectives: After attending this session, participants will be able to:

1. Describe the structural design of an organization focused on performance excellence.
2. Explain the systems perspective and core values and concepts of highly successful organizations.
3. Discuss the continual quality improvement process through process evaluation using systematic approaches, deployment, integration, and learning.

Cost: $25 for AHCA/NCAL Members I $65 for Non-members

No CEs awarded upon completion. 

Instructions to Register:

• For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page. 
• If you have forgotten your password, click here. 
• If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register. 
• If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status. 

Instructions to Begin, after registering: 

• To begin the training, click on the Contents tab.
• Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view. 

Email educate@ahca.org if you need technical assistance.

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