Trauma-Informed Care: Quality Assurance and Abuse Prevention Webinar

This session outlines the development of an effective Quality Assurance system designed to monitor the policies and practices that ensure a well-trained, culturally competent staff who possess the knowledge and skill sets to care for a diverse and complicated resident population.

The potential for episodes of abuse and neglect when staff education, training, and oversight are insufficient is a focus of this conversation.

Speaker:

Barbara Speedling, Quality of Life Specialist

Cost:

Free to AHCA/NCAL members

$75 for general public/ non-members

All Trauma-Informed Care: Quality Assurance and Abuse Prevention Webinar materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

Barbara Speedling

Quality of Life Specialist

Innovations for Quality Living

An inspirational and motivational speaker, Barbara is an author, educator and management consultant at the forefront of person-centered care. An innovator with more than 30 years of practical experience within the adult care community, she is the expert providers turn to when they want to ensure that the services they provide meet not only the physical needs of their residents, but their emotional and psychosocial needs as well. Working from a core belief in the dignity and individuality of all people, Barbara’s unique education and training programs have helped countless adult care communities achieve lasting improvements in quality care and quality of life.