This series will guide participants through the fundamentals of process design, improving workflow, and performance management. Through real-world exercises using as an example F812 Food Procurement, participants will learn how to use an effective, systematic approach to design, manage, and improve operations. Such improvements support survey readiness and success. Registration is free to AHCA members. These webinars are available on-demand. Live attendance is not required.

Surveys can be a highly anxious time, especially for staff in long-term care facilities. The AHCA Survey, Regulatory committee, created the Preparing Staff for Survey toolkit to provide quick, easy to use, Tip Sheets for training staff on the survey process. Included in the toolkit is a video to introduce staff to long-term care surveys, and individual tip sheets to provide to new staff, current staff, and specific disciplines. There is also a tip sheet included to prepare staff for surveyor interviews and infection control practices. By providing the training on what to expect, during a survey, buildings can educate staff, so they are better prepared for surveys. Registration is open to AHCA provider members.

The Maintenance Director Resource is designed to support long-term care facility managers and maintenance directors in developing compliant environmental programs that meet regulatory standards. Registration is free for AHCA/NCAL Members and $65 non-members. For those who are unable to attend live, a recording will be provided to you.