During this AHCA/NCAL 2025 Long Term Care (LTC) Workforce Webinar Series, Erin Hart, Ohio Healthcare Association, and Robert Vande Merwe, Idaho Healthcare Association will share information about their Registered Apprenticeship Programs (RAPs) and why they elected to become a program sponsor to support their employer members. Attendees will learn the best practices and lessons learned as Idaho implemented their Certified Nursing Assistant program and as Ohio developed their Licensed Nursing Home Administrator program. Michelle Day, Equus Workforce Solutions, will share information about resources and technical assistance to help you get your program approved.  Hope to see you at this important event that can help build your LTC workforce! 

Learning Objectives:

• Discuss the benefits of developing a Registered Apprenticeship Program.
• Select best practice considerations for developing a new apprenticeship program.
• Identify common situations that occur during implementation of an apprenticeship program.
• Articulate the importance of intermediary and workforce system support.

Speakers:

• Michelle Day, National Workforce Solutions Director, Equus Workforce Solutions
• Robert Vande Merwe, MBA – Executive Director, Idaho Health Care Association
• Erin Hart – Strategy Director, Ohio Health Care Association

This live webinar is available free to AHCA/NCAL members.

Instructions to Register: 

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

Instructions to join, after registering:

• On the day of the webinar, you will be able to join 15 mins before. 
• Log in and return to the contents page to open the webinar.

STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

© 2025 American Health Care Association.  All rights reserved. All Why Registered Apprenticeship? How It CAN Help Build Your LTC Workforce materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement.  The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association. 

During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences.  It is also an opportunity to get your pressing questions answered. The webinar will be recorded.

Registration is free to AHCA/NCAL members. 

If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)

Instructions to Register: 

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

Instructions to join, after registering:

• On the day of the webinar, you will be able to join 15 mins before. 
• Log in and return to the contents page to open the webinar.

Email educate@ahca.org if you need assistance.

STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences.  It is also an opportunity to get your pressing questions answered. The webinar will be recorded.

Registration is free to AHCA/NCAL members. 

If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)

Instructions to Register: 

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

Instructions to join, after registering:

• On the day of the webinar, you will be able to join 15 mins before. 
• Log in and return to the contents page to open the webinar.

Email educate@ahca.org if you need assistance.

STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

You are invited to partake in a webinar focused on well-being and resiliency. Everyone has been exposed to trauma including the trauma that happened during the COVID-19 pandemic. Everyone in our facilities across the country has been traumatized by the events that have occurred and will continue to occur. The Ying and Yang of the situation is that we need these extreme exposures and stressors to activate a unique opportunity for profound growth provided we have the tools to explore those opportunities. We need a paradigm shift that involves self-awareness, intentionality to move the needle, and engagement in practice.  This leads us to resiliency. Resilient people are better prepared to handle the stressors that enter our lives every day. People who are resilient have better mental health and well-being. What is the key to being resilient? Resiliency revolves around our ability to adapt to the changing environment, situations, and events that happen around us and the ability to reduce stress. This webinar will review key take aways from a mindfulness-based stress reduction program as well as the impact that yoga has on resiliency, mental health, and wellness.

Objectives: After viewing this webinar, participants will be able to:

• Explain what resiliency is, why is it important, and why now.
• Describe the keys to improving resiliency among self and others.
• Discuss strategies and learn gentle yoga and breathing techniques to reduce stress that you can adopt today.

 Speakers: Pamela Truscott and Tina Sandri 

This on-demand webinar is available free to AHCA/NCAL members.

Instructions to Register: 

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

Instructions to Begin, after registering: 

•  To open the on-demand webinar, click on the Contents tab. Click "view archived recording"
• A copy of the presentation slides and handouts are also available to download here.

Email educate@ahca.org if you need assistance. 

STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

© 2025 American Health Care Association. All rights reserved. Survey Preparation for the New Facilities Manager materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association.

Career ladders provide individuals the opportunity to grow in their skillsets and progress to other positions within an organization. Career ladders are critical in retaining staff and recruiting new individuals. Furthermore, organizations that have career ladder programs can grow their own leaders which can augment the culture of their organization. This session will provide an overview of how three organizations have approached career ladders. Information will also be shared on national efforts to support career ladders. Also, you will be given an opportunity to ask any questions on career ladders.

Learning Objectives:

1. Describe the critical elements of a career ladder.
2. Understand the return on investment for a career ladder program.
3. Identify resources that can support your organization in creating a career ladder program.

Session Speakers:

Dalton Freeman, Director of Training and Development, HMR Veterans Services, Inc.

Deborah Rowe, Vice President, Genesis Nursing Workforce Development. Genesis

Mark F. Klyczek, Virginia Health Services 

Registration is free to AHCA/NCAL members. 

A certificate of attendance will be available after webinar.

Email educate@ahca.org if you need assistance.

© 2024 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

VISIT LTC WORKFORCE SERIES

Refugee partnerships can provide great opportunities for all parties involved. This session will provide an overview of refugee workforce partnerships and efforts going on with a LTC provider, AHCA/NCAL state affiliate and a national refugee organization. More details can be found below.

1. Hear from a LTC provider who works with the Grace Initiative, which helps to place Haitian refugees into jobs in Vermont.  The provider is currently hosting three refugees, and they are filling dietary and geriatric aide positions. More on this initiative can be found here: Grace Initiative Global (grace-initiative.org).
2. Arizona Health Care Association’s work with the refugee population in Arizona is through the AHCA WORKS (Workforce, Outreach, Retention are Keys to Success) grant. AHCA WORKS has joined with the Arizona State University, Education for Humanity Program that operates the Refugee Career Pathways for The Office of Refugee Resettlement, The Arizona Department of Economic Security’s Refugee Resettlement Program.  These three entities have developed a robust refugee NA training program with wrap around services that provide English as a second language in addition and in concert with their 120 hours of NA curriculum (taking the course to 320 hours). Further wrap around services are provided to assist with transportation, child care and other areas as needed by the student.
3. Hear from the International Rescue Committee about Welcome Corps at Work, which is a program that matches employers in this country with skilled refugees in need of resettlement and enables refugees and their immediate families to relocate permanently to the United States. This program seeks to provide a sustainable, scalable solution to workforce and skills shortages among U.S. employers at absolutely no cost to the employers.

Learning Objectives:

1. Identify resources that can support your organization in forming refugee partnerships.
2. Better understand any potential obstacles that you might encounter in the refugee partnership process.
3. Have the opportunity to get your pressing questions answered.

Session Speakers:

1. Jeff Barrett, Director of Workforce and Leadership Development at the Arizona Health Care Association
2. Patricia Horn, Community Executive Director at Cedar Hill Continuing Care Community
3. Lakythia Ferby, Technical Advisor, Economic Empowerment (Workforce Development), Program Excellence (PE) at the International Rescue Committee (IRC)

Registration is free to AHCA/NCAL members. 

A certificate of attendance will be available after webinar.

Email educate@ahca.org if you need assistance.

© 2024 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

Visit LTC Workforce Series

Career upskilling, providing employees the opportunity to enhance their skills and knowledge, is one way of helping employees continue to grow in their current role. This provides an opportunity for employees to feel more engaged and helps retain staff. This session will cover examples of upskilling programs and summarize key elements an organization needs to consider when creating their own programs to help employees train and develop skills that support and help them grow in their current role.

Session Objectives

1. Describe what career upskilling is.
2. Explain how career upskilling can support employee retention.
3. Identify elements needed for a successful career upskilling program. 

Speakers

• Roxy Stennett, Avamere Living Skilled Nursing
• Erin Hart, Ohio Health Care Association 

Registration is free to AHCA/NCAL members. 

A certificate of attendance will be available after webinar.

Email educate@ahca.org if you need assistance.

© 2024 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

VISIT LTC WORKFORCE SERIES

It is no secret that the long term care (LTC) industry is grappling with a historic workforce crisis, financial challenges, and closures of communities and centers across the country. The health care workforce continues to experience significant shortages while the demand for services has increased.  AHCA/NCAL is hosting a webinar series in 2024 that has focused on key workforce areas including career upskilling, career ladders and refugee partnerships. This last webinar of the 2024 workforce series will cover key retention strategies and ideas for organizations to keep their workforce, avoid high turnover and improve quality.  Hear from an administrator in the field to AHCA/NCAL national and state affiliate staff on ideas that you might find helpful for your LTC community.

Session Objectives

1. Identify elements needed for successful retention strategies. 
2. Identify resources that can support your retention efforts.
3. Get your pressing questions answered and idea share.

Speakers

1. Mark Gogal, North Carolina Health Care Association
2. Thomas Fraser, The Good Samaritan Society
3. Kendyl Kelly, AHCA/NCAL
4. Hawley Hunt, AHCA/NCAL
5. Dana Ritchie and Urvi Patel, AHCA/NCAL (moderators)

Registration is free to AHCA/NCAL members. A certificate of attendance will be available after webinar. 

Follow the Instructions Below to Register:

• To avoid technical problems, use Google Chrome. 
• Members will need to log in using their existing email and password first. 
• Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password click here. 
• If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.

Email educate@ahca.org if you need assistance.

© 2024 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

VISIT LTC WORKFORCE SERIES

AHCA/NCAL has partnered with Equus Workforce Solutions to offer long term care apprenticeship programs. The goal is to get more people engaged in the long term care profession as it battles a workforce crisis. The AHCA/NCAL and Equus collaboration will help to support the development and expansion of Registered Apprenticeship Programs (RAPs) that can potentially impact our long term care provider members and those they serve in the future.   

During this session, you will hear from Michelle Day, who is the National Workforce Solutions Director at Equus.  Learn how you can engage in this apprenticeship partnership as a long term care provider, and get your pressing questions answered.

Also hear directly from providers, Tina Sandri of Forest Hills of DC and Mark Klyczek of Virginia Health Services, on their experiences around apprenticeship programs and the innovative work they have underway on the workforce side.

Be sure to pass this webinar offering along to anyone in your center/s that might be interested in attending this event (HR, business office, nursing home administrators, etc.), which will be recorded if you can’t make it.  

Learning Objectives:

• Understand the many RAP benefits include building a pipeline of skilled workers, gaining workers with customized skills, and enhancing employee retention and employer reputation.
• Learn how to get an apprenticeship program underway with Equus.
• Get your pressing questions answered around apprenticeship programs and how they benefit both the employer and worker alike.
• Hear directly from a provider perspective on apprenticeship programs and how they work 

This webinar is available to AHCA/NCAL members only.

Email educate@ahca.org if you need assistance with registering. 

© 2022 American Health Care Association. All rights reserved. All Interested in an Apprenticeship Partnership? materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.