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394 Results

  • The Quality Initiative for Assisted Living

    Contains 4 Product(s)

    The Quality Initiative is a national effort that builds upon the existing work of the long term and post-acute care profession by setting specific, measurable targets to further improve quality of care in America’s skilled nursing centers and assisted living communities. NCAL members are encouraged to reach defined, concrete goals by 2021, in four core areas.

    Why Take the Initiative? 

    All around the country, skilled nursing centers and assisted living communities are providing extraordinary care to millions of seniors and individuals with disabilities. However, improving the quality of care provided is an ongoing journey that never ceases. 

    Taking a cue from the 100,000 Lives campaign, AHCA/NCAL set forth ambitious goals with measurable targets to demonstrate the long term and post-acute care profession’s commitment to continuing its quality journey. As our nation’s leaders and the public demand a higher quality, lower cost health care system, the Quality Initiative plays an important role by:

    • preparing providers for possible reimbursement changes based on quality outcomes;
    • focusing on current national priorities and key indicators of quality care;
    • encouraging efficiency with health care dollars;
    • promoting consistent data measurement with continuing tracking;
    • highlighting the importance of goal setting with sustainable improvement;
    • and fostering person-centered care.

    Contact: qualityinitiative@ncal.org 

  • Increasing Customer Satisfaction in Assisted Living

    Contains 5 Component(s)

    90% or more residents and/ or family members are satisfied with their experience.

    The Issue

    Listening to the needs and wishes of our residents and their loved ones is how assisted living providers ensure person-centered care. Research also shows that communities with the highest rates of satisfaction perform better in other organizational outcomes.

    Ideas to Get Started

    • Work with your customer satisfaction vendor to add CoreQ into your surveys
    • Upload your CoreQ data to LTC Trend Tracker to benchmark with your peers
    • Utilize additional questions in your satisfaction surveys to identify and address areas for improvement
    • Share results with resident and family councils and staff, utilizing feedback
    • Develop a process for addressing and responding to complaints
    • Utilize feedback to assist in prioritizing quality improvement projects. 

    Assessing Satisfaction In Health and Long-Term Care

    Purchase Today!

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  • Increasing Staff Stability in Assisted Living

    Contains 5 Component(s)

    Reduce turnover among direct care staff to a rate of 50% of less.

    The Issue

    Those who work most closely with residents are at the core of providing quality care. Research shows that satisfied staff contributes to greater quality of life of the residents in assisted living communities and provide better quality of care.

    With a more satisfied, well-trained, and committed staff, providers see increased retention rates and fewer work-related incidents and injuries to the workforce, all of which contribute to better overall performance of the community. The more consistent and dedicated the staff is, the more they understand and are able to effectively respond to each person’s needs – reinforcing the long term care profession’s commitment to delivering person-centered care.

    Ideas to Get Started

    • See how much staff turnover is costing your organization with the AHCA/NCAL’s Cost of Turnover Calculator
    • Start tracking turnover and retention on LTC Trend Tracker and benchmark to your peers
    • Conduct annual staff satisfaction surveys to identify areas for improvement
    • Empower employees to participate in quality improvement projects, including to recognize and resolve issues, so they are more invested with the organization

    How to Recruit Staff

    https://www.ahcancal.org/ncal/quality/qualityinitiative/Documents/How_to_recruit_staff_2016_Final.pdf

    This one-pager provides ideas on how your assisted living community can recruit staff. Ideas include different ways to advertise, incentives to offer, supporting current employees, and building a presence in the broader community. 


    Introducing Peer Mentoring in Long-Term Care Settings

    Introducing Peer Mentoring in Long-Term Care Settings

    This resource provides guidance on implementing a peer mentoring program in your assisted living community.


    Licensure and Certification Programs

    Licensure and Certification Programs

    Organizations that support staffs' professional development in long term care may help build company loyalty. These licensure and certification programs for various staff levels will help individuals advance.

    The Staff Stability Toolkit with CD-ROM 

    Purchase Today

    The Staff Stability Toolkit with CD-ROM
  • CMS’ Resident Classification System Version 1 – An Overview and Preliminary Action Steps for IOs

    Contains 1 Component(s) Recorded On: 03/22/2018

    ​AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1). The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV). AHCA staff and member experts will discuss the overarching RCS-1 goals and features. Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.

    AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1).  The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV).  AHCA staff and member experts will discuss the overarching RCS-1 goals and features.  Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.   

     

    Learning Objectives

    1. Understand CMS’ Goals and Overarching RCS-1 Construct
    2. Learn about Each Component and Associated Patient Characteristics
    3. Learn about Member Expert Preliminary Analyses and Steps to Assess RCS-1 Impacts
    4. Outlook for Implementation and Transition from RUGS IV to RCS-1

    If you already have an AHCANCAL account, click the_LOG IN_button at the top right

    corner of the Home page. There, you will see the familiar AHCA log in screen. Apply your user name and password and you will be redirected to ahcancalED.

     

    What if you forgot your password? If you forgot:_click the_LOG IN_button

    at the top right corner of the Home page and you will be redirected to the AHCA log

    in screen. Just below the blue SIGN IN box (toward the bottom of the page) you will see

    a message that says: If you need help retrieving your Username or Password Click HERE.

     

    Please email educate@ahca.org if you need help or have additional questions. 

  • CMS’ Resident Classification System Version 1 – An Overview and Preliminary Action Steps for RMF

    Contains 1 Component(s)

    AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1). The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV). AHCA staff and member experts will discuss the overarching RCS-1 goals and features. Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.

    AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1).  The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV).  AHCA staff and member experts will discuss the overarching RCS-1 goals and features.  Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.   

     

    Learning Objectives

    1. Understand CMS’ Goals and Overarching RCS-1 Construct
    2. Learn about Each Component and Associated Patient Characteristics
    3. Learn about Member Expert Preliminary Analyses and Steps to Assess RCS-1 Impacts
    4. Outlook for Implementation and Transition from RUGS IV to RCS-1

    If you already have an AHCANCAL account, click the_LOG IN_button at the top right

    corner of the Home page. There, you will see the familiar AHCA log in screen. Apply your user name and password and you will be redirected to ahcancalED.

     

    What if you forgot your password? If you forgot:_click the_LOG IN_button

    at the top right corner of the Home page and you will be redirected to the AHCA log

    in screen. Just below the blue SIGN IN box (toward the bottom of the page) you will see

    a message that says: If you need help retrieving your Username or Password Click HERE.

     

    Please email educate@ahca.org if you need help or have additional questions. 

  • Hospitalizations

    Contains 5 Component(s) Recorded On: 05/07/2014

    Safely reduce long-stay and short- stay hospitalizations by improving 10% (Q1 2017 baseline rates)- or maintain a rate of 10% or less- by March 2021.

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    Hospital readmissions not only have the potential for negative physical, emotional, and psychological impacts on individuals in skilled nursing care, but also cost the Medicare program billions of dollars. 

    Preventing these events whenever possible is always beneficial to residents and has been identified by policymakers and providers as an opportunity to reduce overall health care system costs through improvements in quality. The issue is a top priority for the Centers for Medicare & Medicaid Services (CMS) and managed care programs. An example of this is the Skilled Nursing Facility (SNF) Value Based Purchasing (VBP) Program, a CMS effort that links financial outcomes to quality performance that starts on October 1, 2018. 

  • Customer Satisfaction

    Contains 4 Component(s) Recorded On: 04/11/2012

    Improve long- stay and short- stay satisfaction by 10% (Q1 2017 baseline rates) - or achieve a rate of > 90%- by March 2021.

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    Similar to many other professions, the happiness and peace of mind of residents and their families is paramount to skilled nursing care centers. That is why the Association has made great progress in identifying a customer satisfaction survey—CoreQ—that can be uniformly used by long term and post-acute care providers.

  • Reducing Unnecessary Use of Antipsychotic Medication

    Contains 7 Component(s) Recorded On: 10/27/2014

    Safely reduce the off-label use of antipsychotics by 10% (Q1 2017 baseline rates)- or maintain a rate of 8% or less in long- stay residents, and maintain a rate of 1% or less in short- stay residents- by March 2021.

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    A large number of the individuals in skilled nursing centers are living with some type of dementia. For these individuals and as illness progresses, behavior often becomes a key form of communication. This can be challenging for families and staff, and too often, antipsychotic medication is used in an attempt to modify behavior. The use of antipsychotic medication to treat behavior associated with dementia is not supported clinically and is considered off-label by the FDA, which issued a “black box” warning for the elderly with dementia.

    Antipsychotic drugs are expensive, costing hundreds of millions of Medicare dollars. They also increase the risk of death, falls with fractures, hospitalizations and other complications resulting in poor health and high costs.

    The intent of the AHCA Quality Initiative goal to safely reduce the off-label use of antipsychotics is to encourage alternative strategies for responding to challenging behavioral expressions in persons living with dementia before considering medications and to ensure that antipsychotic medications, when used, are as appropriate and safe as possible.

    Building Prevention into Every Day Practice: A Framework for Successful Clinical Outcomes is a framework designed by the Association’s Clinical Practice Committee that outlines guiding elements such as individualized care approaches, effective transitions of care, QAPI concepts, safety, risk management, team-based care, and diagnostic quality.  Care providers that use these resources can more effectively apply knowledge through organizational approaches and clinical care that leads to optimal patient outcomes and quality of life. Click here to register for this (free) resource. 

  • The AHCA Quality Initiative 2018-2021

    Contains 5 Product(s)

    The AHCA Quality Initiative is a national, multi-year effort to further improve quality of care in America’s long term and post-acute care centers. Since the launch of the Initiative in 2012, members have been challenged to meet measurable targets in key areas such as hospitalizations and antipsychotics usage. While significant improvements have been made, more must be done. The next phase of the effort continues to challenge providers to achieve quantitative results in four areas by March 2021. These areas are top priorities for the Centers for Medicare & Medicaid Services (CMS), Accountable Care Organizations (ACOs) as well as Managed Care Organizations (MCOs), and are aligned with federal mandates that link financial outcomes to quality performance.

    The AHCA Quality Initiative is a national, multi-year effort to further improve quality of care in America’s long term and post-acute care centers. Since the launch of the Initiative in 2012, members have been challenged to meet measurable targets in key areas such as hospitalizations and antipsychotics usage. While significant improvements have been made, more must be done. The next phase of the effort continues to challenge providers to achieve quantitative results in four areas by March 2021. These areas are top priorities for the Centers for Medicare & Medicaid Services (CMS), Accountable Care Organizations (ACOs) as well as Managed Care Organizations (MCOs), and are aligned with federal mandates that link financial outcomes to quality performance.

  • The Quality Initiative Fact Sheet

    Contains 2 Component(s)

    The American Health Care Association (AHCA) has broadened its Quality Initiative* to further improve the quality of care in America’s skilled nursing care centers. The expansion of the Initiative will challenge members to apply the Baldrige Excellence Framework to meet measurable targets in eight critical areas by March 2018. These areas are aligned with the Centers for Medicare & Medicaid Services (CMS)’ Quality Assurance/Performance Improvement (QAPI) program and federal mandates, such as Five-Star and the Improving Medicare Post-Acute Care Transformation (IMPACT) Act.

    The American Health Care Association (AHCA) has broadened its Quality Initiative* to further improve the quality of care in America’s skilled nursing care centers. The expansion of the Initiative will challenge members to apply the Baldrige Excellence Framework to meet measurable targets in eight critical areas by March 2018. These areas are aligned with the Centers for Medicare & Medicaid Services (CMS)’ Quality Assurance/Performance Improvement (QAPI) program and federal mandates, such as Five-Star and the Improving Medicare Post-Acute Care Transformation (IMPACT) Act.

NCAL AHCA