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359 Results

  • Outcomes Reporting - Be Ready to Negotiate with a Hospital CFO

    Contains 1 Component(s)

    Your clinical data is a powerful gold mine. Are you maximizing it to its fullest potential? This webinar will give you three strategic ways to unleash its power in your organization.

    Your clinical data is a powerful gold mine.  Are you maximizing it to its fullest potential?  This webinar will give you three strategic ways to unleash its power in your organization.  



    Learning Objectives:

    1)  What are outcomes reports? 

    2)  What can outcomes reporting do for me in five strategic ways?

               a.  Re-hospitalization prevention:  attacking and measuring success

               b.  Corporate Compliance:  reporting for requirements in 2012-13

               c.  QAPI:  preparing for upcoming regulations

               d.  Marketing:  creating a 'sales pitch' to win census from hospitals

               e.  Benchmarking: comparing facilities and replicating best practices

    3)  Get concrete ideas from Tanya Procell who will share her best practices.

    Presenters: 

    •  Tanya Procell, RN ADN, Director of Clinical Services for Provider Professional Services

    •  Teresa Chase, President & CEO, American HealthTech

  • Referral Partnerships: A Data-Driven Approach to Cross Continuum Healthcare Coordination

    Contains 1 Component(s)

    With the rise of accountable care organizations (ACOs), readmission penalties, and bundled payment initiatives, providers from across the healthcare continuum are seeking partnerships with long term care organizations to create smoother care transitions and reduce hospitalizations. Attend this exclusive AHCA/NCAL webinar, presented by My InnerView by National Research Corporation, to find out how to use your satisfaction data to position your organization as a preferred referral partner and more easily navigate the new managed care payment system.

    With the rise of accountable care organizations (ACOs), readmission penalties, and bundled payment initiatives, providers from across the healthcare continuum are seeking partnerships with long term care organizations to create smoother care transitions and reduce hospitalizations.

    Attend this exclusive AHCA/NCAL webinar, presented by My InnerView by National Research Corporation, to find out how to use your satisfaction data to position your organization as a preferred referral partner and more easily navigate the new managed care payment system.

    Learning Objectives
    :

    1. Learn how and what to communicate to hospitals, health systems, and home health agencies for potential referrals

    2. Understand what your data is telling you to uncover valuable quality improvement opportunities

    3. Find out why your satisfaction scores open more doors to referrals than proximity or promotional marketing

    Speakers:

    Jason Stevens
    Vice President of Business Development
    National Research Corporation

    Gregg Loughman
    Vice President
    Strategy and Governance

  • Elements for Effective Care Transitions, Ideas and Resources for Post-Acute Care Providers

    Contains 10 Product(s)

    This guide and webinar series identifies four categories of multiple elements that assist in effective care transitions and provides an introduction to ten free AHCA/NCAL webinars that elaborate further on each of these element categories.

    This guide and webinar series identifies four categories of multiple elements that assist in effective care transitions and provides an introduction to ten free AHCA/NCAL webinars that elaborate further on each of these element categories.

  • All member webinar on CMS’ Resident Classification System Version 1 – An Overview and Preliminary Action Steps

    Contains 1 Component(s)

    ​AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1). The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV). AHCA staff and member experts will discuss the overarching RCS-1 goals and features. Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.

    AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1).  The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV).  AHCA staff and member experts will discuss the overarching RCS-1 goals and features.  Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.   

     

    Learning Objectives

    1. Understand CMS’ Goals and Overarching RCS-1 Construct
    2. Learn about Each Component and Associated Patient Characteristics
    3. Learn about Member Expert Preliminary Analyses and Steps to Assess RCS-1 Impacts
    4. Outlook for Implementation and Transition from RUGS IV to RCS-1

    If you already have an AHCANCAL account, click the_LOG IN_button at the top right

    corner of the Home page. There, you will see the familiar AHCA log in screen. Apply your user name and password and you will be redirected to ahcancalED.

     

    What if you forgot your password? If you forgot:_click the_LOG IN_button

    at the top right corner of the Home page and you will be redirected to the AHCA log

    in screen. Just below the blue SIGN IN box (toward the bottom of the page) you will see

    a message that says: If you need help retrieving your Username or Password Click HERE.

     

    Please email educate@ahca.org if you need help or have additional questions. 

  • CMS’ Resident Classification System Version 1 – An Overview and Preliminary Action Steps for NFP

    Contains 1 Component(s) Recorded On: 03/27/2018

    AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1). The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV). AHCA staff and member experts will discuss the overarching RCS-1 goals and features. Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.

    AHCA staff and member experts will provide a technical overview, as well as technical insights into, CMS’ Resident Classification System Version 1 (RCS-1).  The proposed patient characteristics-based system is a fundamental departure from the current Resource Utilization Group Prospective Payment System (RUGS IV).  AHCA staff and member experts will discuss the overarching RCS-1 goals and features.  Presenters also will discuss each new component as well as likely alternations in SNF operations required to deliver services in the proposed system should it be implemented.   

     

    Learning Objectives

    1. Understand CMS’ Goals and Overarching RCS-1 Construct
    2. Learn about Each Component and Associated Patient Characteristics
    3. Learn about Member Expert Preliminary Analyses and Steps to Assess RCS-1 Impacts
    4. Outlook for Implementation and Transition from RUGS IV to RCS-1

    If you already have an AHCANCAL account, click the_LOG IN_button at the top right

    corner of the Home page. There, you will see the familiar AHCA log in screen. Apply your user name and password and you will be redirected to ahcancalED.

     

    What if you forgot your password? If you forgot:_click the_LOG IN_button

    at the top right corner of the Home page and you will be redirected to the AHCA log

    in screen. Just below the blue SIGN IN box (toward the bottom of the page) you will see

    a message that says: If you need help retrieving your Username or Password Click HERE.

     

    Please email educate@ahca.org if you need help or have additional questions. 

  • The Quality Initiative for Assisted Living

    Contains 4 Product(s)

    The Quality Initiative is a national effort that builds upon the existing work of the long term and post-acute care profession by setting specific, measurable targets to further improve quality of care in America’s skilled nursing centers and assisted living communities. NCAL members are encouraged to reach defined, concrete goals by 2021, in four core areas.

    Why Take the Initiative? 

    All around the country, skilled nursing centers and assisted living communities are providing extraordinary care to millions of seniors and individuals with disabilities. However, improving the quality of care provided is an ongoing journey that never ceases. 

    Taking a cue from the 100,000 Lives campaign, AHCA/NCAL set forth ambitious goals with measurable targets to demonstrate the long term and post-acute care profession’s commitment to continuing its quality journey. As our nation’s leaders and the public demand a higher quality, lower cost health care system, the Quality Initiative plays an important role by:

    • preparing providers for possible reimbursement changes based on quality outcomes;
    • focusing on current national priorities and key indicators of quality care;
    • encouraging efficiency with health care dollars;
    • promoting consistent data measurement with continuing tracking;
    • highlighting the importance of goal setting with sustainable improvement;
    • and fostering person-centered care.

    Contact: qualityinitiative@ncal.org 

  • Increasing Customer Satisfaction in Assisted Living

    Contains 5 Component(s)

    90% or more residents and/ or family members are satisfied with their experience.

    The Issue

    Listening to the needs and wishes of our residents and their loved ones is how assisted living providers ensure person-centered care. Research also shows that communities with the highest rates of satisfaction perform better in other organizational outcomes.

    Ideas to Get Started

    • Work with your customer satisfaction vendor to add CoreQ into your surveys
    • Upload your CoreQ data to LTC Trend Tracker to benchmark with your peers
    • Utilize additional questions in your satisfaction surveys to identify and address areas for improvement
    • Share results with resident and family councils and staff, utilizing feedback
    • Develop a process for addressing and responding to complaints
    • Utilize feedback to assist in prioritizing quality improvement projects. 

    Assessing Satisfaction In Health and Long-Term Care

    Purchase Today!

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  • Safely Reducing Hospital Readmissions in Assisted Living

    Contains 4 Component(s)

    Safely reduce hospital readmissions within 30 days of hospital discharges to a rate of 20% or less.

    The Issue

    Hospitalization is disrupting to elderly individuals and puts them at greater risk for complications and infections. Hospitalization also increases the likelihood of reduced functioning on return to the assisted living community.

    Hospital readmissions not only have the potential for negative physical, emotional and psychological impacts on assisted living residents, but also cost the Medicare program billions of dollars.

    Preventing these events whenever possible is always beneficial to residents and has been identified by policymakers and providers as an opportunity to reduce overall health care system costs. The issue has become a top priority for CMS and managed care programs over the past several years.

    Ideas to Get Started

    • Start tracking your hospital readmission rates with LTC Trend Tracker
    • Access INTERACT for Assisted living
    • Monitor days and times residents are being sent to the hospital to look for trends
    • Implement consistent assignment to allow staff to detect changes in a resident’s status
    • Encourage all residents to have advanced directives, and make sure staff are aware of residents’ needs and wishes

    Assisted Living Nursing

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  • Safely Reducing the Off-Label Use of Antipsychotics in Assisted Living

    Contains 8 Component(s)

    Safely reduce the off-label use of antipsychotics to a rate of 15% or less.

    The Issue

    Nearly two out of five individuals in assisted living are living with some type of dementia. For these individuals and as illness progresses, behavior often becomes a key form of communication. This can be challenging for families and staff, and too often, antipsychotic medication is used in an attempt to modify behavior.

    The use of antipsychotic medication to treat behavior associated with dementia is not supported clinically and is considered off-label by the FDA, which issued a “black box” warning for the elderly with dementia. They increase the risk of death, falls and fractures, hospitalizations, and other complications resulting in poor health and high costs. Additionally, antipsychotic drugs are expensive, costing Medicare hundreds of millions.

    The intent of this Quality Initiative goal is to encourage alternative strategies for responding to challenging behavioral expressions in persons living with dementia before considering medications and to ensure that antipsychotic medications, when used, are as appropriate and safe as possible.

    Ideas to Get Started

    • Start tracking your off-label use of antipsychotics with LTC Trend Tracker
    • Make sure staff understand dementia and the disease process
    • Implement consistent assignment, so that staff works with residents closely to understand preferences and communication methods
    • Look for non-pharmacologic interventions to enhance an individual’s quality of life
    • Help educate family members, health care partners, and other community members about the risks associated with off-label us of antipsychotics

    Get other ideas from Granite Ledges in New Hampshire, which used a team approach to decrease off-label use of antipsychotics.



    Dementia Beyond Drugs:Changing the Culture of Care


    Purchase Today!

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  • Increasing Staff Stability in Assisted Living

    Contains 5 Component(s)

    Reduce turnover among direct care staff to a rate of 50% of less.

    The Issue

    Those who work most closely with residents are at the core of providing quality care. Research shows that satisfied staff contributes to greater quality of life of the residents in assisted living communities and provide better quality of care.

    With a more satisfied, well-trained, and committed staff, providers see increased retention rates and fewer work-related incidents and injuries to the workforce, all of which contribute to better overall performance of the community. The more consistent and dedicated the staff is, the more they understand and are able to effectively respond to each person’s needs – reinforcing the long term care profession’s commitment to delivering person-centered care.

    Ideas to Get Started

    • See how much staff turnover is costing your organization with the AHCA/NCAL’s Cost of Turnover Calculator
    • Start tracking turnover and retention on LTC Trend Tracker and benchmark to your peers
    • Conduct annual staff satisfaction surveys to identify areas for improvement
    • Empower employees to participate in quality improvement projects, including to recognize and resolve issues, so they are more invested with the organization

    How to Recruit Staff

    https://www.ahcancal.org/ncal/quality/qualityinitiative/Documents/How_to_recruit_staff_2016_Final.pdf

    This one-pager provides ideas on how your assisted living community can recruit staff. Ideas include different ways to advertise, incentives to offer, supporting current employees, and building a presence in the broader community. 


    Introducing Peer Mentoring in Long-Term Care Settings

    Introducing Peer Mentoring in Long-Term Care Settings

    This resource provides guidance on implementing a peer mentoring program in your assisted living community.


    Licensure and Certification Programs

    Licensure and Certification Programs

    Organizations that support staffs' professional development in long term care may help build company loyalty. These licensure and certification programs for various staff levels will help individuals advance.

    The Staff Stability Toolkit with CD-ROM 

    Purchase Today

    The Staff Stability Toolkit with CD-ROM
NCAL AHCA