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Contains 2 Component(s) Includes a Live Web Event on 09/09/2025 at 1:00 PM (EDT)
During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. Registration is free to AHCA/NCAL members. The webinar will be recorded.
During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. The webinar will be recorded.
Registration is free to AHCA/NCAL members.
If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- On the day of the webinar, you will be able to join 15 mins before.
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 2 Component(s) Includes a Live Web Event on 08/06/2025 at 2:00 PM (EDT)
During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. Registration is free to AHCA/NCAL members. The webinar will be recorded.
During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. The webinar will be recorded.
Registration is free to AHCA/NCAL members.
If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- On the day of the webinar, you will be able to join 15 mins before.
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 9 Product(s)
During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. Registration is free to AHCA/NCAL members. Each webinar will be recorded.
AHCA/NCAL is holding a webinar series this year focused on workforce related matters impacting our long term care providers across the country. This series is focused on issues from career ladders to getting more youth interested in the long term care field to hiring immigrants and refugees. During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered.
Registration is free to AHCA/NCAL members.
If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)
Webinar's in this series will include:
- Building the Path: Creating Careers in Long Term Care
- Refugee Workforce Partnerships in Long Term Care
- Career Upskilling: Creating Opportunities to Level Up
- Key Strategies for Retaining Your LTC Workforce
- Building Employee Resiliency through Person-Centered Approaches
- Why Registered Apprenticeship? How It CAN Help Build Your LTC Workforce Register to Attend Live
- Youth Engagement in LTC Part 1: Register to Attend Live
- Youth Engagement in LTC Part 2: Register to Attend Live
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 2 Component(s) Includes a Live Web Event on 06/17/2025 at 2:00 PM (EDT)
Some skilled nursing facilities (SNFs) have implemented a specific diet standard, titled the International Dysphagia Diet Standardisation Initiative (IDDSI). The IDDSI Framework Documents provide guidelines to produce safer food and drinks for residents who benefit from a texture modified diet. Implementation of IDDSI requires coordinated teamwork to align efforts with facility goals, including improving safety. Registration is free to everyone.
Some skilled nursing facilities (SNFs) have implemented a specific diet standard, titled the International Dysphagia Diet Standardisation Initiative (IDDSI). The IDDSI Framework Documents provide guidelines to produce safer food and drinks for residents who benefit from a texture modified diet. Implementation of IDDSI requires coordinated teamwork to align efforts with facility goals, including improving safety.
This free webinar covers how to approach your IDDSI plan through:
- Understanding why incorporating this change is important.
- How preparing foods that meet IDDSI definitions can best accommodate your residents’ needs.
- Why and how QAPI provides the structure for full implementation.
1 CEU for Certified Dietary Managers by CBDM, the credentialing body of ANFP.
Registration is free to everyone.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. After creating an account, you will be able to register.
Instructions to join on the day of the webinar:
- On the day of the webinar, you will be able to join 15 mins before.
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need assistance.
Mary Rybicki, MS, RDN, LDN
Mary Rybicki, MS, RDN, LDN, is a dietitian with diverse clinical and management experience in post-acute care settings. She has worked within multiple healthcare settings for quality improvement processes, including of texture modified foods, and for assistance with the transition to IDDSI. She has presented on the IDDSI topic within variable settings and is a volunteer on the United States IDDSI Reference Group (USIRG). Mary has an MS in Dietetics from MGH Institute of Health Professions and a MMHS, Master of Management of Human Services, from Brandeis University. She is the recipient of the Academy’s 2024 Excellence in Consultant Practice Award, recognizing her demonstrated excellence and leadership.
Jen Bruning, MS, RDN, LDN
Jen Bruning MS, RDN, LDN, serves as the Director of Partner Education for Incite Strategic Partners, the exclusive GPO for AHCA/NCAL. Prior to coming to Incite, Jen spent her dietetics career in food service, in both the corporate wellness and senior living sectors helping to shape the dining experience of clients around the country. She has previously held the positions of professor of nutrition at Columbia College Chicago, Wellness Director & Nutrition Strategist for large national food service providers, and both clinical and food service leadership roles in a skilled nursing environment. Jen has served nine years as a National Media Spokesperson for the Academy of Nutrition & Dietetics and speaks nationally on dining and nutrition related topics for busy senior living professionals.
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- Non-member - Free!
- Member - Free!
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Contains 2 Component(s)
This free webinar reviews food procurement pitfalls, the risks to utilizing informal/ unregulated product supply channels, and how to operate closer to budget when economic challenges arise. Experts from Incite Strategic Partners will examine real-world examples of what steps to take and which to avoid when navigating budget challenges, product shortages, and fluctuating prices. 1 CEU for Certified Dietary Managers by CBDM, the credentialing body of ANFP. Registration is free to everyone.
This free webinar reviews food procurement pitfalls, the risks to utilizing informal/ unregulated product supply channels, and how to operate closer to budget when economic challenges arise. Experts from Incite Strategic Partners will examine real-world examples of what steps to take and which to avoid when navigating budget challenges, product shortages, and fluctuating prices. Learning objectives include:
- Review common food procurement mistakes and how to avoid them.
- Understand the key elements of a reliable product supply channel.
- Tips for managing food budgets and programs when census drops or prices and supply chains are unpredictable.
Approved for 1 CEU for CDMs.
Registration is free to everyone.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. After creating an account, you will be able to register.
Email educate@ahca.org if you need assistance.
Jen Bruning, MS, RDN, LDN
Jen Bruning MS, RDN, LDN, serves as the Director of Partner Education for Incite Strategic Partners, the exclusive GPO for AHCA/NCAL. Prior to coming to Incite, Jen spent her dietetics career in food service, in both the corporate wellness and senior living sectors helping to shape the dining experience of clients around the country. She has previously held the positions of professor of nutrition at Columbia College Chicago, Wellness Director & Nutrition Strategist for large national food service providers, and both clinical and food service leadership roles in a skilled nursing environment. Jen has served nine years as a National Media Spokesperson for the Academy of Nutrition & Dietetics and speaks nationally on dining and nutrition related topics for busy senior living professionals.
Nick Trankito
Nick manages and grows relationships with Incite’s National and State Partner Associations. He has spent his career supporting GPO members with their continuum of care and has earned a reputation as a member advocate and group purchasing expert. Nick’s mission is to connect association partners and their members with resources they need to succeed and thrive in patient care.
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- Non-member - Free!
- Member - Free!
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Contains 2 Component(s)
Attendees will learn the best practices and lessons learned as Idaho implemented their Certified Nursing Assistant program and as Ohio developed their Licensed Nursing Home Administrator program. Michelle Day, Equus Workforce Solutions, will share information about resources and technical assistance to help you get your program approved. This webinar is available free to AHCA/NCAL members.
During this AHCA/NCAL 2025 Long Term Care (LTC) Workforce Webinar Series, Erin Hart, Ohio Healthcare Association, and Robert Vande Merwe, Idaho Healthcare Association will share information about their Registered Apprenticeship Programs (RAPs) and why they elected to become a program sponsor to support their employer members. Attendees will learn the best practices and lessons learned as Idaho implemented their Certified Nursing Assistant program and as Ohio developed their Licensed Nursing Home Administrator program. Michelle Day, Equus Workforce Solutions, will share information about resources and technical assistance to help you get your program approved. Hope to see you at this important event that can help build your LTC workforce!
Learning Objectives:
- Discuss the benefits of developing a Registered Apprenticeship Program.
- Select best practice considerations for developing a new apprenticeship program.
- Identify common situations that occur during implementation of an apprenticeship program.
- Articulate the importance of intermediary and workforce system support.
Speakers:
- Michelle Day, National Workforce Solutions Director, Equus Workforce Solutions
- Robert Vande Merwe, MBA – Executive Director, Idaho Health Care Association
- Erin Hart – Strategy Director, Ohio Health Care Association
This webinar is available free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. All Why Registered Apprenticeship? How It CAN Help Build Your LTC Workforce materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 1 Component(s)
Please join us to hear from the Home & Community team responsible for authorization requests for United Health Care Medicare Advantage members. Sr. Provider Relations Advocate, Bryany Moore, MPT, DPT, will review the Access system in detail and be available to answer your questions!
Please join us to hear from the Home & Community team responsible for authorization requests for United Health Care Medicare Advantage members. Sr. Provider Relations Advocate, Bryany Moore, MPT, DPT, will review the Access system in detail and be available to answer your questions!
WHO SHOULD JOIN: ORGANIZATION and FACILITY level team members who are involved with authorizations, care management, and/ or utilization review. All FHCQP member facilities ENCOURAGED to join!
WHEN: For your convenience, the Webinar is being offered at 3 times. Feel free to join one or more of these sessions (same content each session):
April 24th at 12:00 p.m. EST
AGENDA:
- Access Overview
- Caseload Screen/Potential Patients Screen
- Authorization Requests
- Communication
- Q&A
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- To open the on-demand webinar, click on the Contents tab.
- Click "view archived recording"
Email educate@ahca.org if you need assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Register
- Member - Free!
- More Information
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Contains 1 Component(s)
Please join us to hear from the Home & Community team responsible for authorization requests for United Health Care Medicare Advantage members. Sr. Provider Relations Advocate, Bryany Moore, MPT, DPT, will review the Access system in detail and be available to answer your questions!
Please join us to hear from the Home & Community team responsible for authorization requests for United Health Care Medicare Advantage members. Sr. Provider Relations Advocate, Bryany Moore, MPT, DPT, will review the Access system in detail and be available to answer your questions!
WHO SHOULD JOIN: ORGANIZATION and FACILITY level team members who are involved with authorizations, care management, and/ or utilization review. All FHCQP member facilities ENCOURAGED to join!
WHEN: For your convenience, the Webinar is being offered at 3 times. Feel free to join one or more of these sessions (same content each session):
April 23rd at 10 a.m. EST
AGENDA:
- Access Overview
- Caseload Screen/Potential Patients Screen
- Authorization Requests
- Communication
- Q&A
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- On the day of the webinar, you will be able to join 15 mins before.
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Register
- Member - Free!
- More Information
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Contains 1 Component(s)
Please join us to hear from the Home & Community team responsible for authorization requests for United Health Care Medicare Advantage members. Sr. Provider Relations Advocate, Bryany Moore, MPT, DPT, will review the Access system in detail and be available to answer your questions!
Please join us to hear from the Home & Community team responsible for authorization requests for United Health Care Medicare Advantage members. Sr. Provider Relations Advocate, Bryany Moore, MPT, DPT, will review the Access system in detail and be available to answer your questions!
WHO SHOULD JOIN: ORGANIZATION and FACILITY level team members who are involved with authorizations, care management, and/ or utilization review. All FHCQP member facilities ENCOURAGED to join!
WHEN: For your convenience, the Webinar is being offered at 3 times. Feel free to join one or more of these sessions (same content each session):
April 22nd at 10 a.m. EST
AGENDA:
- Access Overview
- Caseload Screen/Potential Patients Screen
- Authorization Requests
- Communication
- Q&A
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- On the day of the webinar, you will be able to join 15 mins before.
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 157 Component(s), Includes Credits
This series builds upon training and education administrators received in their Administrator in Training programs and clarifies the rationale behind the actions nursing facility administrators should take each day to effectively manage their facilities. Cost: $450 AHCA members and $650 Non-members.
The Nursing Home Administration series delivers a comprehensive review of key topics that affect how successfully administrators operate skilled nursing facilities. The modules relate to all aspects of facility management including financial, clinical, regulatory, and leadership. Under each of these overarching topics, are detailed webinars that review important topics including:
• Payers and cost reporting
• Revenue cycle management
• PDPM
• PBJs
• CMS 5-star quality measures• The history of long-term care regulations
• How statutes, regulations, and guidance differ
• Leadership and team building
• Survey preparation
• Post-survey actions, including QAPI and writing plans of correction.This series builds upon training and education administrators received in their Administrator in Training programs and clarifies the rationale behind the actions nursing facility administrators should take each day to effectively manage their facilities.
Cost: $450 AHCA members | $650 Non-members
Group purchase with discount structure is available for groups of two or more. There are no refunds and no transfers. Visit the FAQs to know more about the discount offered.
Welcome Video:
- Clifton J. Porter II, AHCA President and CEO
Presenters:
- Crystal Bowens, DHA, MSN, LNHA, RN, GERO-BC, PMP, CIC
- Hawley Hunt, Senior Director, Regulatory and Quality Services, American Health Care Association
- Amy Miller RN, BSN, RAC-CT, CPC, Director, Clinical and Regulatory Services, American Health Care Association
- Nisha Hammel, MSW, Vice President, Reimbursement Policy and Population Health, American Health Care Association
Closing Video:
- Urvi Patel, MPH, Senior Director – Quality Improvement
Credits Offered:
21.5 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB) and 21.5 contact hours through the Iowa Board of Nursing are available upon course completion.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance. For questions regarding course content, please email regulatory@ahca.org.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
Frequently Asked Questions
Download a copy of the list of course contents to review what is offered.
Do you have to be an AHCA member to register ?
No. Both AHCA members and nonmembers are eligible to participate in the course. Registration fees vary upon membership.
How much does it cost to take the training?
Registration fee: $450 members, $650 nonmembers. Registration is required as an individual log in and not more than one individual registering for access.
How can an organization group register and pay for NHA Essentials?
Group purchase is available for groups of 2 or more. AHCA offers the following discount structure for groups: 2-4 registrations will receive $25 off each registration. 5 or more registrations will receive $50 off each registration. And 10 or more receive $100 off.
To qualify for group discounts on registrations, advance email requests to educate@ahca.org and invoice payments are required.
After full payment is made for group purchase of the course, you will be provided with a unique code for the individuals to use online during the course registration process, which will translate to $0 due upon registration (because full payment has already been received).
One code will be provided for each group with a max allowance of times that the code can be used based on the group’s payment.
Each individual will need to login to the AHCA website to access ahcancalED and then complete their own registration using the group code.
Do I need to review the modules in the order they appear?
No. The modules are listed in the recommended order for viewing, but participants should consider their current roles and responsibilities, mentor recommendations, and time management.
Learners are required to view the introduction video before completing the remainder of the course. The closing video is required before completing the final exam.
What does a participant get when they complete the course?
Participants receive one certificate at the completion of the course. Awarding them:
- 21.5 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB)
- 21.5 contact hour through the Iowa Board of Nursing
I am having technical difficulties, who can help?
-- for a better web experience, please use Google Chrome Internet Browser and NOT Internet Explorer.
Please email us at educate@ahca.org.
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Register
- Non-member - $650
- Member - $450
- *Further discounts may apply once you log in.
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