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  • Contains 54 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/16/2026 at 1:00 PM (EDT)

    The Leadership Academy exists to equip leaders in Long Term Care and Assisted Living facilities with trust-building knowledge, skills, and practices to enhance patient safety, staff well-being, and the daily functioning of the facility. This virtual, interactive leadership development academy provides tools and strategies to build trust, strengthen teams, and improve outcomes across their organizations. Cost: $975 for AHCA Members $1175 for Non-Members

    Discount Extended! 
    Use discount code Leader2026 to save $100 off registration fees! Now through February 28th, 2026
    The Leadership Academy exists to equip leaders in Long Term Care and Assisted Living facilities with trust-building knowledge, skills, and practices to enhance patient safety, staff well-being, and the daily functioning of the facility. 
    This virtual, interactive leadership development academy provides tools and strategies to build trust, strengthen teams, and improve outcomes across their organizations.
    Leadership Academy Participants Will Learn to:
    • Assess the presence of trust in your facility
    • Foster a culture of psychological safety
    • Address resistance to change and misinformation
    • Build trust through active listening and motivational interviewing
    • Promote staff wellbeing and engagement
    • Identify the impact of inequities in building trust
    • Use motivational interviewing techniques
    What to Expect:
    • Virtual 17-week program The first session kicks off March 16th! Save your calendar! 
    • Bi-weekly 1-hour commitment
    • Live sessions, practice reflections, and peer collaboration
    Cost:

    $975 for AHCA Members
    $1175 for Non-Members

    This program offers up to 24.75 NAB-Approved CE credits for administrators and 24.75 contact hours for nurses. Please note, nurses are individually responsible for submitting the necessary documentation to verify continuing education completion for license renewal
    Jerald Cosey, NHA
    Kate B. Hilton, JD, MTS
    Lindsay Martin, MSPH
    Courtney Bishnoi, VP AHCA
    David Gifford, MD, AHCA
    Darius McDonald, TN Health Care Association
  • Contains 2 Component(s) Includes a Live Web Event on 03/10/2026 at 2:00 PM (EDT)

    Join this free 60-minute presentation discussing modern dining and complementary wellbeing practices for senior living residents. Registration is free to everyone. CEs: Approval from ANFP for 1 CE for CDMs

    Modern dining approaches in senior living embrace whole-person practices of care. Today’s modern communities focus on individualized preferences utilizing menu options, flexible dining times, restaurant-quality recipes, and a health-forward focus that optimizes the resident experience. Complementary wellbeing programming focusing on lifestyle enrichment can enhance nutritional status and bolster safeguards around malnutrition and advancing chronic disease. 

    Join this free 60-minute presentation discussing  modern dining and complementary wellbeing practices for senior living residents. Learning objectives include:

    • Understand how modern dining approaches enhance resident experience and help in retaining census
    • Be able to describe how dining programs directly affect resident risk of malnutrition & chronic disease
    • List three ways that upgrading menus, recipes, dining options and plate presentation can enhance resident satisfaction
    • Understand the interconnectedness between wellbeing lifestyle programming, nutrition, and resident outcomes
    • Be able to discuss the nuance of the new Dietary Guidelines as they relate to nutrition for older adults
    Faculty: 

    Jen Bruning, MS, RDN, LDN, Senior Director of Partner Education for Incite Strategic Partners

    Linda Ricco, Vice President of Healthcare Solutions for TCM Consulting & Management 

    CEs: Approval from ANFP for 1 CE for CDMs
    Registration is free to AHCA/NCAL members and non-members.

    If you are not able to attend live, the recording will be provided to you. 

    Instructions to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 
    Instructions to join, after registering:
    • On the day of the webinar, you will be able to join 15 mins before. 
    • Log in and return to the contents page to open the webinar.
    Email educate@ahca.org if you need assistance.
  • Contains 6 Component(s)

    Through these realistic interactions, participants will explore how everyday moments—such as service delays, unmet expectations, or miscommunication—can either escalate frustration or become opportunities to reinforce empathy, professionalism, and teamwork. Registration is free to AHCA/NCAL members.

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    CEC Customer Service Management Subcommittee

    The Turning Tension into Trust team training program is now available on ahcancalED. Developed by and for long term care providers, this customer experience and satisfaction resource equips frontline staff and leaders with practical skills to navigate challenging interactions, strengthen relationships, and build trust with residents, families, and colleagues.

    In today’s long term care environment, moments of tension are inevitable. How teams respond in those moments can significantly impact satisfaction, trust, and overall perception of care. This program focuses on transforming difficult situations into opportunities for connection, understanding, and improved outcomes through effective communication and teamwork.

    Part 1 of the training is now available and centers on real-life customer experience scenarios involving internal frontline departments, including front desk/reception, dining services, recreation and activities, and housekeeping. These scenarios reflect common, day-to-day interactions where tension may arise and where staff responses play a critical role in shaping trust, satisfaction, and overall perception of care.

    Through these realistic interactions, participants will explore how everyday moments—such as service delays, unmet expectations, or miscommunication—can either escalate frustration or become opportunities to reinforce empathy, professionalism, and teamwork.

    Part 1 of this training consists of five scenario scripts, each designed to build practical, applicable skills, and facilitate open discussion amongst team members. Each scenario explores the foundations of customer experience in LTC, the common sources of conflict and dissatisfaction, and proven strategies to prevent escalation and resolve concerns. Participants will learn how to recognize emotional cues, respond with empathy, and apply consistent approaches that support a positive care experience. Each scenario may be completed independently or together as a comprehensive team-based learning program.

    Across all scenarios in Part 1, the training emphasizes four core focus areas, which serve as common themes throughout the program:

    1. Awareness and empathy – understanding perspectives, emotions, and expectations
    2. Communication and listening – using clear, respectful, and effective communication techniques
    3. De-escalation and service recovery – managing tension, addressing concerns, and restoring trust
    4. Team alignment and consistency – reinforcing shared values and coordinated responses across roles

    Each focus area builds on the previous one, helping teams develop confidence and consistency when navigating high-emotion situations across departments.

    Registration is free to AHCA/NCAL members.

    Questions about the resource may be sent to research@ahca.org. Technical assistance may be directed to educate@ahca.org.

  • Contains 2 Component(s)

    The guide is organized to support both new and experienced social media users, with clear sections that make it easy to reference best practices. Registration is free to AHCA/NCAL members.

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    CEC Social Media Management Subcommittee

    Effective social media management is essential for senior living communities to engage residents, families, and staff while protecting your community’s reputation. This new resource, Social Media Management for Senior Living: Tips and Best Practices, provides practical guidance for creating a positive, professional, and consistent online presence.

    Designed for leaders, marketing teams, and frontline staff who interact with social media, this resource covers key strategies for:

    • Crafting meaningful content that highlights community life, programs, and resident stories while maintaining privacy and dignity.
    • Engaging families and prospective residents through thoughtful, transparent, and timely communication.
    • Managing challenging situations online with professionalism, empathy, and de-escalation techniques.
    • Aligning team communication so all staff represent your community consistently across platforms.

    Whether your community is just getting started with social media or looking to refine existing practices, this resource offers actionable tips, best practices, and real-world examples to help your team communicate confidently and effectively. By following these guidelines, senior living communities can strengthen trust, enhance engagement, and create a positive, welcoming online environment that reflects the high-quality care and service residents and families expect.

    Resource Structure

    The guide is organized to support both new and experienced social media users, with clear sections that make it easy to reference best practices:

    Table of Contents:

    1. Overview (p.1) – An introduction to the importance of social media in senior living and its impact on resident satisfaction, family engagement, and community reputation.
    2. Common Terminology Used in Social Media Management (pp.2–3) – Key terms and concepts every staff member should understand to navigate social platforms effectively.
    3. Promoting Positive Engagement (pp.4–6) – Strategies for sharing meaningful content, highlighting community life, and creating opportunities for interaction online.
    4. Responding to Negative Feedback (pp.7–9) – Guidance on addressing complaints or criticism respectfully, maintaining professionalism, and protecting your community’s trust.
    5. DOs and DON’Ts for Senior Care Social Media (pp.10–12) – Practical tips on what to post, what to avoid, and how to maintain privacy and dignity while representing your community.
    6. Case Studies (pp.13–16) – Real-world examples that illustrate best practices, lessons learned, and successful approaches to social media management in senior living.
    7. Federal Government Enforcement (p.16) – An overview of relevant regulations and legal considerations to help your community stay compliant while engaging online.

    Whether your community is just getting started with social media or looking to refine existing practices, this resource provides actionable guidance, clear examples, and step-by-step strategies to help your team communicate confidently and effectively.

    By following these guidelines, senior living communities can strengthen trust, enhance engagement, and create a positive, welcoming online environment that reflects the high-quality care and service residents and families expect.

    Registration is free to AHCA/NCAL members.

    Questions about the resource may be sent to our Social Media Manager. Technical assistance may be directed to educate@ahca.org.

  • Contains 18 Component(s)

    The Maintenance Director Resource is designed to support long-term care facility managers and maintenance directors in developing compliant environmental programs that meet regulatory standards. Registration is free for AHCA/NCAL Members and $65 non-members. For those who are unable to attend live, a recording will be provided to you.

    The maintenance director resource is designed to support long-term care facility managers and maintenance directors in building compliant environmental programs that meet regulatory standards.

     The Maintenance Director Training Course is structured into four focused modules, each addressing critical areas of facility safety and compliance:

    1. Maintenance Director Overview 
    2. Fire and Smoke Door Inspection
    3. Generator Inspection, Testing, and Maintenance
    4. Portable Patient-Care Related Electrical Equipment (PCREE) Testing
    5.  Kitchen Fire Safety & Compliance
    6. Oxygen Cylinder Storage
    7. Sprinkler System ITM

     Each module includes educational videos, downloadable PowerPoint presentations, and handouts to support learning and implementation. This training isn’t just informative, it’s compliance-driven.

    Upon successful completion, participants receive a certificate that can be used to demonstrate competency in fire and smoke door inspections, fulfilling annual requirements under NFPA 80 and NFPA 105, as part of the 2012 Life Safety Code®.

    Whether you’re looking to train new staff or reinforce existing protocols, this course offers flexible learning options. Modules can be completed individually or as a full series, allowing facilities to tailor the experience to their specific needs.

    Cost: Free for AHCA/NCAL Members | $65 non-members

    No CEs awarded upon completion. 

    Instructions to Register:
    • For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page. 
    • If you have forgotten your password, click here
    • If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register. 
    • If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status. 

    Instructions to Begin, after registering: 
    • To begin the training, click on the Contents tab.
    • Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view. 
    Email educate@ahca.org if you need technical assistance. Questions regarding Life Safety and Emergency Preparedness, or this training, please email EmergencyPrep@ahca.org 


    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association

  • Contains 2 Component(s)

    Cross-training is more than a staffing solution—it’s a strategic approach to strengthening organizational resilience and supporting succession planning. In this panel session, explore how organizations identify, design, and implement cross-training opportunities, and the role these efforts play in preparing for leadership transitions. Learn, firsthand, from industry peers about their challenges and successes. Leave this session with actionable advice for implementing, revising, or expanding cross-training initiatives in your own organization. Registration is free to AHCA/NCAL members. The webinar will be recorded.

    Cross-training is more than a staffing solution—it’s a strategic approach to strengthening organizational resilience and supporting succession planning. In this panel session, explore how organizations identify, design, and implement cross-training opportunities, and the role these efforts play in preparing for leadership transitions. Learn, firsthand, from industry peers about their challenges and successes. Leave this session with actionable advice for implementing, revising, or expanding cross-training initiatives in your own organization.

    Panelists

    1. Tina Whitstein – Denali Center, Silver recipient in 2023
    2. Bre Gregory –Nottingham Health and Rehab, Gold recipient in 2025
    3. Dawn Hummel- Bethany Retirement Living, Silver recipient in 2023
    4. Kendyl Kelly - Manager, Quality Improvement, AHCA Quality and Regulatory Affairs – Moderator

    Learning Outcomes:

    1. Understand the value of cross-training.
    2. Explore practical applications for implementing cross-training.
    3. Develop at least one actionable step or improvement idea for cross-training. 
    Registration is free to AHCA/NCAL members. 

    If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)

    Instructions to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 
    Instructions to join, after registering:
    • On the day of the webinar, you will be able to join 15 mins before. 
    • Log in and return to the contents page to open the webinar.
    Email educate@ahca.org if you need assistance.

    STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

    To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

  • Contains 10 Product(s)

    During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. Registration is free to AHCA/NCAL members. Each webinar will be recorded.

    AHCA/NCAL is holding a webinar series this year focused on workforce related matters impacting our long term care providers across the country.  This series is focused on issues from career ladders to getting more youth interested in the long term care field to hiring immigrants and refugees.  During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences.  It is also an opportunity to get your pressing questions answered. 

    Registration is free to AHCA/NCAL members. 

    If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)

    Webinar's in this series will include:
    1. Interested in an Apprenticeship Partnership?
    2. Building the Path: Creating Careers in Long Term Care
    3. Refugee Workforce Partnerships in Long Term Care
    4. Career Upskilling: Creating Opportunities to Level Up
    5. Key Strategies for Retaining Your LTC Workforce 
    6. Building Employee Resiliency through Person-Centered Approaches
      1. Resource: Building Employee Resilience Through Person-Centered Approaches
    7. Why Registered Apprenticeship? How It CAN Help Build Your LTC Workforce
      1. Resource: Careers in Caring Q&A with Equus Workforce Solutions
    8. Inspiring the Next Generation: Engaging Youth in Long Term Care: Part 1
      1. Resource: How To Guide: Hosting a Facility Tour
    9. Inspiring the Next Generation: Engaging Youth in Long Term Care: Part 2:
      1. Resource: Top Social Media Strategies to Recruit & Retain Your Workforce
    10. Building Resilient Teams Through Cross-Training: Strategies, Challenges, and Success Stories 
    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Email educate@ahca.org if you need assistance.

    STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

    To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

  • Contains 1 Component(s)

    This one-hour ‘office hours’ style webinar is intended to provide AHCA members with an update of recent Medicare SNF Provider enrollment activities. There will be time at the end of the presentation for participants to submit questions for the panelists to respond to. Registration is free to AHCA/NCAL. A certificate of attendance will be available after webinar. (No CEs)

    This one-hour ‘office hours’ style webinar is intended to provide AHCA members with an update of recent Medicare SNF Provider enrollment activities related to:

    1. The mandatory SNF provider enrollment process deadline suspension announced by the Centers for Medicare and Medicaid Services (CMS),
    2. Other provider enrollment process requirements related to all types of enrollment transactions including revalidations, changes of ownership, and changes of information (COI) and related deadlines that remain unchanged,
    3. The normal provider enrollment process and the various entities involved in the various stages that SNF providers may need to contact if there are questions or delays, and
    4. When it may be necessary to escalate a SNF provider enrollment issue to the next level if the various Medicare contractors are not processing the provider enrollment transaction in a timely manner or are otherwise being unresponsive.

    Presenters: John Kane and Dan Ciolek

    Registration is free to AHCA/NCAL members. 

    A certificate of attendance will be available after webinar. (No CEs)

    Instructions to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 
    Instructions to join, after registering:
    • Log in and return to the contents page to open the webinar.
    Email educate@ahca.org if you need assistance.

    STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

    To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

    © 2026 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

  • Contains 1 Component(s)

    This workshop is designed to help you build a stronger and deeper understanding of the Bronze criteria while polishing your application for submission. This workshop will be recorded. Registration is free for AHCA/NCAL members only. No CEs are associated with this workshop. We will have a Q&A session at the conclusion of this presentation.

    The National Quality Award Program is excited to host a virtual workshop for members on the 2026 Bronze Quality Award. Join Pamela Truscott, Director of Quality Improvement at NCAL, and Kendyl Kelly, Manager of Quality Improvement at AHCA, as they guide you through the nuances of the Bronze application process. This workshop is designed to help you build a stronger and deeper understanding of the Bronze criteria while polishing your application for submission.

    Learning Objectives:

    • Understand how the Bronze criteria can support a robust quality improvement culture.
    • Review key 2026 Bronze award dates and deadlines.
    • Learn how to use insights from the Bronze application to align leadership, workforce, priorities, and quality efforts.
    • Work through responses to the five most-missed Bronze criteria.
    • Prepare to use the Bronze Series of videos to complete a full application.

     If you have any questions, please contact the Quality Award team at qualityaward@ahca.org

    Cost: Free for AHCA/NCAL Members. No CEs awarded upon completion. 

    Instructions to Register:
    • For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page. 
    • If you have forgotten your password, click here
    • If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register. 
    • If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status. 
    Instructions to Begin, after registering: 
    • To begin the training, click on the Contents tab.
    • Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view. 


    © 2026 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
  • Contains 159 Component(s), Includes Credits

    This series builds upon training and education administrators received in their Administrator in Training programs and clarifies the rationale behind the actions nursing facility administrators should take each day to effectively manage their facilities. Cost: $450 AHCA members and $650 Non-members.

    The Nursing Home Administration series delivers a comprehensive review of key topics that affect how successfully administrators operate skilled nursing facilities. The modules relate to all aspects of facility management including financial, clinical, regulatory, and leadership. Under each of these overarching topics, are detailed webinars that review important topics including:

    • Payers and cost reporting
    • Revenue cycle management
    • PDPM
    • PBJs
    • CMS 5-star quality measures
    • The history of long-term care regulations
    • How statutes, regulations, and guidance differ
    • Leadership and team building
    • Survey preparation 
    • Post-survey actions, including QAPI and writing plans of correction. 


    This series builds upon training and education administrators received in their Administrator in Training programs and clarifies the rationale behind the actions nursing facility administrators should take each day to effectively manage their facilities.

    Cost: $450 AHCA members | $650 Non-members. 

    Group purchase with discount structure is available for groups of two or more. There are no refunds and no transfers. Visit the FAQs to know more about the discount offered.

    Welcome Video: 
    • Clifton J. Porter II, AHCA President and CEO
    Presenters:
    • Crystal Bowens, DHA, MSN, LNHA, RN, GERO-BC, PMP, CIC
    • Hawley Hunt, Senior Director, Regulatory and Quality Services, American Health Care Association
    • Amy Miller RN, BSN, RAC-CT, CPC, Director, Clinical and Regulatory Services, American Health Care Association
    • Nisha Hammel, MSW, Vice President, Reimbursement Policy and Population Health, American Health Care Association
    Closing Video:
    • Urvi Patel, MPH, Senior Director – Quality Improvement 
    Credits Offered:
    21.5 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB) and 21.5 contact hours are available upon course completion.
    Instructions to Register:
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Instructions to Begin, after registering: 
    • To begin the training, click on the Contents tab.
    • Participants can move throughout the course by clicking on the header of each module to expand or minimize their view. 
    Email educate@ahca.org if you need technical assistance. For questions regarding course content, please email regulatory@ahca.org.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

    Frequently Asked Questions
    Download a copy of the list of course contents to review what is offered.

    Do you have to be an AHCA member to register ?

    No. Both AHCA members and nonmembers are eligible to participate in the course. Registration fees vary upon membership.

    How much does it cost to take the training?

    Registration fee: $450 members, $650 nonmembers. Registration is required as an individual log in and not more than one individual registering for access.

    How can an organization group register and pay for NHA Essentials?

    Group purchase is available for groups of 2 or more.  AHCA offers the following discount structure for groups: 2-4 registrations will receive $25 off each registration.  5 or more registrations will receive $50 off each registration. And 10 or more receive $100 off. 

    To qualify for group discounts on registrations, advance email requests to educate@ahca.org and invoice payments are required.

    After full payment is made for group purchase of the course, you will be provided with a unique code for the individuals to use online during the course registration process, which will translate to $0 due upon registration (because full payment has already been received).  

    One code will be provided for each group with a max allowance of times that the code can be used based on the group’s payment. 

    Each individual will need to login to the AHCA website to access ahcancalED and then complete their own registration using the group code.

    Do I need to review the modules in the order they appear? 

    No. The modules are listed in the recommended order for viewing, but participants should consider their current roles and responsibilities, mentor recommendations, and time management.

    Learners are required to view the introduction video before completing the remainder of the course. The closing video is required before completing the final exam.

    What does a participant get when they complete the course?

    Participants receive one certificate at the completion of the course. Awarding them:

    • 21.5 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB) 
    • 21.5 contact hour through the Iowa Board of Nursing
    I am having technical difficulties, who can help?
    -- for a better web experience, please use Google Chrome Internet Browser and NOT Internet Explorer.

    Please email us at educate@ahca.org.

NCAL AHCA