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  • National Quality Award Bronze Series

     Contains 21 Component(s)

    The "Bronze Criteria Series" is a sequential series of videos, each covering an individual question in the Bronze Criteria. You will write your Bronze application as you view the series, resulting in a complete application, ready to submit at the end of the series.

    Thank you for your interest in the AHCA/NCAL National Quality Award Program! The Bronze Award is the first step in the Quality Award journey. Through the Bronze criteria, you will assess your organization's mission, vision and other key factors that lead to success. This effort will provide a strong foundation for later Silver and Gold Award applications.

    The "Bronze Criteria Series" is a sequential series of videos, each covering an individual question in the Bronze Criteria. You will write your Bronze application as you view the series, resulting in a complete application, ready to submit at the end of the series.

    A special thank you to our 2022 AHCA/NCAL National Quality Award Sponsors:

    image               



    Permission to use, copy and/or distribute any documentation and/or related images from this series shall be expressly obtained from AHCA.

  • Update on Vaccine Mandate and a Call For Action

     Contains 1 Component(s)

    Update on Vaccine Mandate and a Call For Action

    AHCA/NCAL CEO Mark Parkinson & Chief Medical Officer Dr. David Gifford will provide the latest available information about CMS’s planned COVID-19 vaccination mandate for nursing facility staff. The webinar will also focus on how to most effectively submit comments for the provider feedback requested by CMS.

    This webinar is available to AHCA/NCAL members. 
    How to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    Need further assistance? Email educate@ahca.org

  • Health Care Fraud: Utilize Best Practices to Reduce Your Risk

     Contains 1 Component(s)

    This session will serve to educate members on the most current information related to Federal healthcare fraud oversight and enforcement actions at the regulatory, civil, and criminal levels.

    On May 17, 2021, shortly after CMS announced its most significant recoupment of improperly reimbursed Medicare funds since the Program’s inception, several of the most influential Federal enforcement agencies announced a collaborative plan to reduce the prevalence of and exercise a broad range of enforcement authority for provider violations involving healthcare fraud.

    The “Medicare Fraud Strike Force” and “Operation CARE” have been operationalized with staff affiliated with the following: United States Attorney General, Office of Inspector General, Department of Health and Human Services, Centers for Medicare and Medicaid Services, Office of Civil Rights, and Department of Justice.

    Several Federal investigative patterns and targeting methodology can be taken away from the most recent healthcare fraud investigations.

    These takeaways can prove essential for providers in understanding the new risk areas. Providers can effectively utilize its QAPI and corporate compliance programs to prioritize the activities of these committees and assess individualized provider risk areas.

    A provider who can demonstrate that it has a history of exercising reasonableness in its utilization of risk reduction procedures to diminish the risk of such an investigation; appropriately implementing goal-oriented plans; and monitoring the effectiveness of same will be in a much better position, should an investigation take place, than a similarly situated provider who cannot demonstrate that it adhered to best practices, including official guidance issued on the relevant focus area.

    This session will serve to educate members on the most current information related to Federal healthcare fraud oversight and enforcement actions at the regulatory, civil, and criminal levels. 

    The information provided to members during this session has been aggregated and summarized for utilization by members in at least two advantageous ways, including but not limited to: (1) effective and rationally based prioritization of QAPI and corporate compliance agendas, activities, and plans; and (2) substantive development of educational programs for staff and contracted providers with an emphasis on focus areas discussed.

    Meet the speakers
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    John P. Hessburg, Attorney, The Kitch Firm     Andrea DeLand, Attorney, The Kitch Firm     Angie Szumlinski, Director or Risk Management, HealthCap RMS
    This webinar is available to everyone. 
    How to Register:
    • To avoid technical problems, use Google Chrome. 
    • Registrants will need to log in using their existing AHCA/NCAL username and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    Need further assistance? Email educate@ahca.org

    Once you are logged in, click the image button found in the upper right corner of your screen 

    OR 

    Follow these three easy steps below! 

     

    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing AHCA/NCAL username and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    Need further assistance? Email educate@ahca.org

  • Best Practices for Vaccine Mandates

     Contains 1 Component(s)

    Randy Bury from the Good Samaritan Society, Jim Tabek from Genesis Healthcare and Dr. Priti Jindal from Five Star Senior Living join AHCA/NCAL's CEO Mark Parkinson and CMO David Gifford to talk about their experiences with implementing staff vaccine mandates

    Randy Bury from the Good Samaritan Society, Jim Tabek from Genesis Healthcare and Dr. Priti Jindal from Five Star Senior Living join AHCA/NCAL's CEO Mark Parkinson and CMO David Gifford to talk about their experiences with implementing staff vaccine mandates

    This webinar is available to AHCA/NCAL members. 
    How to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    Need further assistance? Email educate@ahca.org

  • How to Boost Your Staff Vaccination Rates

     Contains 1 Component(s)

    During this webinar, we will hear from the lead researcher behind the Invest in Trust guide as well as two LTC providers who have worked hard to improve vaccination rates among their staff. This webinar will also involve a Q&A session to allow attendees to share their challenges and seek insight from the speakers. Through both evidence-based research and real-world stories of success, this webinar will provide you with helpful tools and knowledge to improve your staff vaccination rates.

    Once you are logged in, click the green register button found in the upper right corner of your screen 

    OR 

    Follow these three easy steps below! 

     

    • If you are new to the site, you can create an account here. After creating an account, you will be able to register for the webinar. 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 

    Need further assistance? Email educate@ahca.org

    COVID-19 vaccination rates among staff in long term care (LTC) have received much scrutiny and attention since the vaccines began rolling out in December. LTC facilities have worked tirelessly to improve staff vaccination rates, but this is a challenging and complicated issue with no easy solution. As of mid-June, data from the Centers for Disease Prevention and Control (CDC) show that approximately 59% of staff are fully vaccinated. With the new delta variant quickly spreading in the United States, it is more important than ever to increase staff vaccination rates in LTC.

    The AHRQ ECHO National Nursing Home COVID-19 Action Network commissioned a research project by the Center for Public Interest Communications to explore how to build vaccine confidence among frontline nursing home staff. The project resulted in the development of the Invest in Trust guide, which contains the findings of one-on-one interviews with CNAs, insights and recommendations by leading behavioral science scholars, and suggested messaging and strategies shown to be effective among frontline staff.

    During this webinar, we will hear from the lead researcher behind the Invest in Trust guide as well as two LTC providers who have worked hard to improve vaccination rates among their staff. This webinar will also involve a Q&A session to allow attendees to share their challenges and seek insight from the speakers. Through both evidence-based research and real-world stories of success, this webinar will provide you with helpful tools and knowledge to improve your staff vaccination rates.

    Who Should Attend:

    This webinar is geared toward leaders in nursing homes and assisted living communities who are trying to address vaccine hesitancy among frontline staff.

    Learning objectives:

    At the completion of this webinar, participants will be able to:

    1) Articulate the key findings from the Invest in Trust guide

    2) Improve their understanding of staff hesitancy

    3) Identify strategies that can be deployed in your center to improve staff vaccination rates 

    Meet the Speakers:
    • Ann Christiano, Director, Center for Public Interest Communications, Clinical Professor - Department of Public Relations
    • Jane Martin BSN, RN, BC; DNS, CT, Director of Nursing at Treutlen Health and Rehabilitation
    • Nathan Tiwald, Assistant Administrator, Burgess Square Healthcare and Rehab Centre

  • Food and Nutrition Survey: Part 2

     Contains 1 Component(s)

    Learning Objectives: Identify top citations affecting Medical Nutrition Therapy. Take a deep dive into F 692: Nutrition and Hydration. Provide best practice systems to ensure deficiency-free inspections.

    Once you are logged in, click the image button found in the upper right corner of your screen 

    OR 

    Follow these three easy steps below! 

     

    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing AHCA/NCAL username and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    Need further assistance? Email educate@ahca.org

    Surveys are one of the most stressful occurrences in SNF communities, and that's without a pandemic going on!

    This presentation identifies top citations in food and nutrition services including recent F880 Infection Control tags. As states open up annual surveys, this presentation gives you the tools to be ready.

    Learning Objectives: 

    • Identify top citations affecting Medical Nutrition Therapy.
    • Take a deep dive into F 692: Nutrition and Hydration.
    • Provide best practice systems to ensure deficiency-free inspections.
    Meet the Speaker:
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    Anna de Jesus, MBA, RDN, President Nutrition Alliance, LLC

    This webinar is available to AHCA/NCAL members only. 
    How to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing AHCA/NCAL username and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    Need further assistance? Email educate@ahca.org

    Anna de Jesus, MBA, RDN

    President of Nutrition Alliance, LLC

    Nutrition Alliance, LLC

    Anna de Jesus, MBA, RDN, is the President of Nutrition Alliance, LLC, founded in 2000.  Nutrition Alliance provides nutrition and culinary consultants in Skilled nursing, assisted living, hospitals and various industries in AZ. 

    Anna has worked in various fields such as research, school food service, acute care, sales and senior healthcare.  She is a dynamic speaker and has presented for several organizations both locally and nationally.  In 2020, her webinars on COVID-19 have garnered over 1000 participants.  Anna has been teaching the Certified Food Protection Manager (ServSafe) class for the last 20 years.

    She has held various nominated and elected positions and is currently the Sponsorship Chair for the Dietitians in Health Care Communities.

    An innovator and educator, Anna has written and co-authored various publications.  She graduated from the University of the Philippines with a degree in Community Nutrition and Master’s degree in Business Administration from Keller Graduate School, where she graduated with distinction.

  • Food and Nutrition Survey: Part 1 & 2

     Contains 2 Product(s)

    Surveys are one of the most stressful occurrences in SNF communities, and that's without a pandemic going on! This presentation identifies top citations in food and nutrition services including recent F880 Infection Control tags. As states open up annual surveys, this presentation gives you the tools to be ready.

    Surveys are one of the most stressful occurrences in SNF communities, and that's without a pandemic going on!

    This presentation identifies top citations in food and nutrition services including recent F880 Infection Control tags. As states open up annual surveys, this presentation gives you the tools to be ready.

    Part 1 Learning Objectives: Webinar, May 13th at 2 pm ET
    • Identify Top SNF Citations in Food and Nutrition Annual Surveys.
    • Discuss F880 citations affecting Food Services 
    • Provide best practice systems to ensure deficiency-free inspections.
    Part 2 Learning Objectives: Webinar, August 12th at 2 pm ET
    • Identify top citations affecting Medical Nutrition Therapy
    • Take a deep dive into F 692: Nutrition and Hydration
    • Provide best practice systems to ensure deficiency-free inspections.
    Meet the Speaker: 
    image

    Anna de Jesus, MBA, RDN, President Nutrition Alliance, LLC 


    This webinar is available to AHCA/NCAL members only. 
     How to Register:  
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing AHCA/NCAL username and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    Need further assistance? Email educate@ahca.org


    image
    Anna de Jesus, MBA, RDN
    President of Nutrition Alliance, LLC
    Nutrition Alliance, LLC

    Anna de Jesus, MBA, RDN, is the President of Nutrition Alliance, LLC, founded in 2000.  Nutrition Alliance provides nutrition and culinary consultants in Skilled nursing, assisted living, hospitals and various industries in AZ. 

    Anna has worked in various fields such as research, school food service, acute care, sales and senior healthcare.  She is a dynamic speaker and has presented for several organizations both locally and nationally.  In 2020, her webinars on COVID-19 have garnered over 1000 participants.  Anna has been teaching the Certified Food Protection Manager (ServSafe) class for the last 20 years.

    She has held various nominated and elected positions and is currently the Sponsorship Chair for the Dietitians in Health Care Communities.

    An innovator and educator, Anna has written and co-authored various publications.  She graduated from the University of the Philippines with a degree in Community Nutrition and Master’s degree in Business Administration from Keller Graduate School, where she graduated with distinction.

  • Afternoon Coffee with Gold Recipients

     Contains 4 Product(s)

    Wondering if the Quality Award program is right for you? Grab a coffee and come sit down with past Gold Quality Award recipients to learn why they went through the journey.

    image


    Wondering if the Quality Award program is right for you? Grab a coffee and come sit down with past Gold Quality Award recipients to learn why they went through the journey.

    This is available to AHCA/NCAL members only. Individuals can pick from four events. Each on offered at 2 pm ET on July 8th, July 15th, July 22nd, and July 29th. 

    How to Register:
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing AHCA/NCAL username and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here. 
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 

    If you're unable to attend the live webinar, registrants will be notified when the recording is made available. 

    Need further assistance? Email educate@ahca.org

    July 8 

    Allen Engelauf
    Executive Vice President
    Vista Pacifica – 2019 Gold Recipient

    July 15

    Kristin Thrun
    Administrator
    Burgess Square Healthcare Centre – 2020 Gold Recipient

    July 22

    Kimberly Dilg
    Executive Director
    Sunrise of Gurnee – 2018 Gold Recipient

    July 29

    Maureen Carland
    Administrator
    Maine Veterans Home – Scarborough – 2016 Gold Recipient 


  • Afternoon Coffee with Gold Recipients: July 29 Recording

     Contains 1 Component(s)

    Wondering if the Quality Award program is right for you? Grab a coffee and come sit down with past Gold Quality Award recipients to learn why they went through the journey.

    image


    Wondering if the Quality Award program is right for you? Grab a coffee and come sit down with past Gold Quality Award recipients to learn why they went through the journey.

  • National Quality Award Silver Series

     Contains 15 Component(s)

    Welcome to the Silver Criteria Series. The modules contained in this series are aimed at helping you understand the key concepts in the Silver criteria. For more information on the Silver Award please visit the Quality Award website.

    Welcome to the Silver Criteria Series. The modules contained in this series are aimed at helping you understand the key concepts in the Silver criteria. For more information on the Silver Award please visit the Quality Award website.

    If you have any questions, please contact qualityaward@ahca.org. 



    A special thank you to our 2022 AHCA/NCAL National Quality Award Sponsors:

    image               



    Permission to use, copy and/or distribute any documentation and/or related images from this series shall be expressly obtained from AHCA.

    Paul Grizzell

    Paul Grizzell of Core Values Partners is a leadership coach who helps his partners focus, align, and accelerate their improvement efforts through effective deployment of the Baldrige Criteria for Performance Excellence.  Much of his work is focused on helping mission-focused organizations implement effective practices that lead to high performance and improved results.  He has assisted long-term care organizations with refining their AHCA/NCAL Award applications, preparing for Gold Award site visits, and better understanding performance excellence concepts.  His clients have been recipients of AHCA/NCAL Silver and Gold Awards in addition to state and national Baldrige Awards. 

    Paul has been a Judge for the Gold Level of the American Health Care Association Quality Award for seven years and trains Senior and Master Examiners for the Quality Award program. He has provided Bronze and Silver application writing workshops to Care Providers of MN and presented on Quality Award topics at AHCA/NCAL Conventions. 

    Paul has been involved with Baldrige-based performance improvement since 1997.  Paul is a Master Examiner on the Baldrige Award Board of Examiners where has led multiple site visits and trained Baldrige Examiners.  He is also a Judge for multiple state award programs.  He is an Assessor and Licensed Advisor for the European Quality Award. 

    Paul is a co-author to Insights to Performance Excellence, Using the Baldrige Framework and Other Integrated Management Systems, published by the American Society for Quality.

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