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Contains 1 Component(s) Includes a Live Web Event on 09/10/2026 at 3:00 PM (EDT)
This session provides an overview of the National Quality Award Program, with a focus on helping first-time applicants understand the structure and purpose of the program. This session is intended for individuals or organizations considering participation in the program for the first time.
This session provides an overview of the National Quality Award Program, with a focus on helping first-time applicants understand the structure and purpose of the program.
Participants will:
- Gain a foundational understanding of the program’s framework and key components.
- Learn how the application process encourages organizations to examine and improve their internal processes.
- Identify the initial steps involved in beginning the Quality Award journey.
- Have the opportunity to ask questions and receive clarification from program staff.
This session is intended for individuals or organizations considering participation in the program for the first time.
Registration is free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need technical assistance.
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Register
- Member - Free!
- More Information
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Contains 1 Component(s) Includes a Live Web Event on 07/30/2026 at 3:00 PM (EDT)
Learn how to start a 2027 application with expert guidance from National Quality Award Program staff. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered. Registration is free to AHCA/NCAL members.
Learn how to start a 2027 application with expert guidance from National Quality Award Program staff. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered.
Registration is free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need technical assistance.
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Register
- Member - Free!
- More Information
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Contains 1 Component(s) Includes a Live Web Event on 06/18/2026 at 2:00 PM (EDT)
In a webinar hosted by the American Health Care Association/National Center for Assisted Living (AHCA/NCAL), ORCF will provide a brief overview of the Section 232 program and address key asset management and production matters. This webinar is open to AHCA/NCAL members and non-members. There is no charge for participation. Membership to AHCA/NCAL is not required to access the materials however, you will need to create an account to identify your personal access to the materials.
In a webinar hosted by the American Health Care Association/National Center for Assisted Living (AHCA/NCAL), ORCF will provide a brief overview of the Section 232 program and address key asset management and production matters. The webinar will run from 2:00 p.m. to approximately 3:00 p.m. Eastern Time on June 18, 2026, and will be open to AHCA/NCAL members and non-members. There is no charge for participation.
Presentation topics will include:
- Section 232 Program Overview
- Underwriting Hot Topics
- Improving Loan Performance in the Portfolio
- Policy Updates
- Resources and Questions
Speakers:
- Angela Collier-Mills, Director, Asset Management Division, Office of Residential Care Facilities, HUD
- Jeremy Robitaille, Acting Deputy Director, Asset Management Division, Office of Residential Care Facilities, HUD
- John Hartung, Director, Policy, Risk Analysis and Lender Relations Division, Office of Residential Care Facilities, HUD
- Tim Gruenes, Director, Production Division, Office of Residential Care Facilities, HUD
Although membership to AHCA/NCAL is not required to participate in the webinar, you will still need to create an AHCA/NCAL username and password to register for the webinar.
How to Register:
- To avoid technical problems, use Google Chrome.
- Participants will need to login using their existing ahcancalED username and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- On the day of the webinar, you will be able to join 15 mins before.
- Log in and return to the contents page to open the webinar.
Need further assistance? Email educate@ahca.org
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Register
- Non-member - Free!
- Member - Free!
- More Information
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Contains 35 Component(s), Includes Credits
Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in assisted living or skilled nursing centers. The cost is $450 for AHCA/NCAL members and $650 for non-members. If you are unsure of your member status, please email educate@ahca.org before making a payment.
Now more than ever, an Infection Prevention Control Officer is critical to have in your building/organization. AHCA/NCAL Infection Preventionist Specialized Training (IPCO) for Assisted Living, is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) in a Long Term Care setting, which is a requirement by CMS for skilled nursing centers. With this version for assisted living, we’ve added information on how these concepts can also be applied to the assisted living setting but still also contains information necessary to be recognized by CMS as having received additional training in infection control. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in either assisted living or skilled nursing centers.
The American Health Care Association/National Center for Assisted Living is happy to announce the launch of the assisted living version of the Infection Prevention Control Officer (IPCO) training. This updated version incorporates information from the COVID-19 pandemic, the most recent regulatory requirements as well as sections on Candida auris, Multi-Drug Resistant Organisms (MDROs), and Enhanced Barrier Precautions (EBP). Additionally, there is an entire section on how to get an effective water management program running in your center.
The Assisted Living IPCO Training includes:
- Added:
- Multi-drug Resistant Organisms (MDROs) and Enhanced Barrier Precautions (EBP)
- Candida auris
- Water management program
- COVID-19
28.75 hours of continuing education credit for Nursing Home Administration and Residential Care/ Assisted Living Administration
- Updated regulatory requirements for Skilled Nursing Facilities that make this version eligible to meet the requirements for both SNF and assisted living facilities
The training is an online, self-study program on ahcancalED. The training includes online lectures, case studies, and interactive components taught by an array of experts from around the country.
Objectives
Students who complete this course successfully will be able to:
- Demonstrate how to effectively manage an Infection Prevention and Control Program within my healthcare setting
- Convey to staff effective strategies to prevent infections
- Implement practices and procedures to mitigate infections
- Evaluate practices and policies related to infection prevention
- Provide ongoing education to others including staff, residents, and families
Cost: $450 AHCA/NCAL members | $650 Non-members.
Group purchase with discount structure is available for groups of five or more. There are no refunds and no transfers. Visit the FAQs to know more about the discount offered.
Certificates
Two certificates will be awarded upon successful completion of the program:
- AHCA/NCAL will provide a Specialized Training Completion certificate, valid for 3 years.
- 28.75 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB)
Certificates Renewal - specialized training completion certificates are valid for 3 years. Click here for information about renewing your AHCA IPCO Certificate.
If you are not sure of your member status, please email educate@ahca.org before making payment.
© 2024 American Health Care Association. All rights reserved. All Infection Preventionist Specialized Training (IPCO) for Assisted Living materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
Holly Harmon, RN, MBA, LNHA, FACHCA
Senior VP, Quality, Regulatory & Clinical Services
American Health Care Association
Holly Harmon, RN, MBA, LNHA, FACHCA brings both passion anda wealth of practical, real-world, clinical and operational experience to herrole as Senior Director of Clinical Services at AHCA. Her extensive service ina wide array of settings including post-acute care, long term care, residentialcare, assisted living, independent living, a psychiatric hospital andoccupational health have provided her with insights, knowledge, skills andinnovative ideas which she exuberantly shares with others.
In addition to her vast clinical experience, Ms. Harmon hasput her dynamic energy into leading the statewide Maine Culture ChangeCoalition/LANE as President, the Maine Partnership to Improve Dementia Care inNursing Homes as Co-Chair, Vice-President of American College of Health CareAdministrators, Maine Chapter and the Maine LANE Co-Convener for the nationalAdvancing Excellence in America’s Nursing Homes Campaign. She also served asthe Director of Quality Improvement & Regulatory Affairs at the MaineHealth Care Association.
She puts her boundless energy and warm and energeticpersonality into training, education and presenting both, nationally andlocally. She has made simplifying the complex world of long term and post-acutecare policy and practice an art.
David Gifford, MD, MPH
Chief Medical Officer , AHCA
Chief Medical Officer, AHCA David Gifford, MD, MPH, is a geriatrician and former medical director of several nursing homes in Rhode Island. He currently serves as the Chief Medical Officer at the American Health Care Association. He helped create the Quality Department at AHCA which assists providers in their quality improvement efforts and works with administration officials on regulations and policies impacting the profession.
Dr. Gifford also serves on the Board of the Advancing Excellence in America’s Nursing Homes campaign and the Baldrige Foundation Board. He is a former Director of the Rhode Island State Department of Health, where he received the National Governor’s award for Distinguished Service Award for State Officials. Prior to that he served as Chief Medical Officer for Quality Partners of Rhode Island where he directed CMS’ national nursing home-based quality improvement effort. He also holds a faculty appointment at Brown University Medical School and School of Public Health. He received his medical degree from Case Western Reserve University and conducted his geriatric fellowship at UCLA where he also earned his Master’s in Public Health while a Robert Wood Johnson Clinical Scholar.
Marguerite McLaughlin, BS, MA
Director of Education and Transformation, Healthcentric Advisors
MARGUERITE M. McLaughlin is the Director of Education and Transformation, Healthcentric Advisors . She has worked in the nation’s capital as Senior Director of Quality Improvement at AHCA. She pursues her passion for improving the lives of residents living in long term care centers by developing educational resources, tools and products for staff, and consulting with staff to improve quality within nursing centers. Ms. McLaughlin is an enthusiastic educator and trainer working both locally and nationally to support change in healthcare. Her 30+ years of experience – at Saint Elizabeth Home, the Alzheimer’s Association and the Healthcentric Advisors (the state’s Quality Improvement Organization) have provided her with unique insights and “boots on the ground” experience in helping organizations improve care and service to their residents. She has served as liaison to the Industry Partnership for Healthcare under the Governor’s Workforce Board-Rhode Island. In this role she provided solutions to bridge the skills gaps within the healthcare industry. She was Co-Chair of SAGE-RI for six years. She earned a Master’s degree in Holistic Counseling at Salve Regina and applies this knowledge to individualized care and organizational culture.
Janet Snipes, NHA
Janet Snipes NHA is currently retired. She served on the Colorado Health Care Association Board of Directors for over 20 years and was the Chairman of the Board from 2004-2014. She served as Chair of the American Health Care Association (AHCA) Quality Improvement Committee from 2010 to 2014.
Stefan Gravenstein, MD, MPH
Director, Geriatrics and Palliative Medicine, Professor of Medicine, Alpert Medical School of Brown University
Warren Alpert Medical School of Brown University
A geriatrician, former John Franklin Chair of Geriatrics and Director of the Glennan Center for Geriatrics and Gerontology at Eastern Virginia Medical School (1996-2007), and Director of Center for Geriatrics and Palliative Care at University Hospitals in Cleveland (2014-2017), Stefan Gravenstein is now the David S. Greer Professor of Geriatrics and Professor in the departments of Medicine and Health Services Policy and Practice at Brown's schools of medicine and public health. He serves as the Director, Division of Geriatrics and Palliative Medicine at the Alpert Medical School of Brown University and Associate Director of the Center on Innovation in Long-Term Services and Supports at the Providence Veterans Administration Medical Center. Dr. Gravenstein has a long-standing interest in immunity, inflammation, cardiovascular outcomes and aging especially in the context of vaccines and the long-term care setting, and the topic of the majority of his publications. He also has a specific interest in quality improvement in health care, the culture of care, antimicrobial stewardship, and how to improve care transitions. Beginning n 2020, he became active in several projects related to COVID in long-term care. He was Clinical Director at Healthcentric Advisors, Medicare's Quality Improvement Organization for New England from 2007 to 2019. Elie Saade, MD, MPH
System Director, Medical Quality and Infection Control, University Hospitals, Cleveland, Ohio
Dr. Elie Saade is System Director, Medical Quality and Infection Control, University Hospitals, Cleveland, Ohio. He specializes in infectious diseases.
Linda Behan, BSN, RN, CIC
Consultant, Long Term Care Infection Prevention, LLC
Linda Behan BSN, RN, CIC is the Consultant for Long Term Care Infection Prevention, LLC . Linda has been certified in infection prevention and control for over 10 years. She leads a team of Infection Preventionists in developing policies and procedures as well as developing and delivering education across the company. Linda serves on the APIC Professional Development Committee and frequently presents at healthcare and professional organization conferences.
Gail Polanski, RN, BSN
Clinical Consultant, Tara Cares, LLC
Gail Polanski RN, BSN serves as Clinical Consultant, Tara Cares, LLC. Gail has more than 30 years of experience in senior management positions. Her expertise includes the delivery of rehabilitation services, denials management, compliance, and case mix management. She is knowledgeable of Medicare regulations and managed care contractual requirements.
Prior to joining Tara Therapy, Gail was an independent consultant and entrepreneur. As owner of MG Healthcare Solutions, she provided consulting services to clients across the country on the changing Medicare payment program and SNF PPS regulations. Gail has presented at national conventions and is currently an active member of the AHCA Clinical Practice Committee and serves as the co-chair for the MDS/IMPACT subcommittee.
Stacey Merritt Hord, LNHA, MCD, CCC-SLP
Chief Business Development Officer, Associated Care Ventures
Stacey Merritt Hord is the 2016/2017 Chair of the AHCA/NCAL Quality Improvement Committee and Vice President of Quality for Golden Living, the 3rd largest long term care provider in the country. Stacey is a health care executive with expertise in educating, deploying and sustaining Baldrige as a Business Model in post acute care and other sectors. Facilities under her operational oversight as an LNHA received AHCA Bronze and Silver recognition along with Alabama Level 1 Commitment to Excellence, Level 2 Progress Toward Excellence, and Level 3 Alabama Excellence recognition. Her faculty experience includes the AHCA/NCAL national convention, Alabama Quality Award Conference, AHCA Quality Symposium/Summit, Georgia Health Care Association Convention, and other venues. Stacey served on the panel of experts for the AL Quality Award Conference from 2004 - 2008 and has served as an AHCA Quality Award Examiner in multiple roles (Bronze, Silver, Silver Team Leader, Master Examiner) since 2002. She served as a member of the AHCA Quality Improvement Committee (QIC) and AHCA QAPI subcommittee from 2012- 2015. In addition, Stacey served as Chair of the 2015 QAPI Tools and Resources WorkGroup for the Quality Improvement Committee.
Pamela Truscott, DNP/HSL, MSN/Ed, RN, DNS-CT, QCP, RAC-CT, CDP
Director of Quality Improvement
NCAL
Pamela Truscott, DNP/HSL, MSN/Ed, RN, DNS-CT, QCP is the Director of Quality Improvement with the National Center for Assisted Living (NCAL). She joined the AHCA/NCAL family in June 2019 and has been actively involved with a variety of education, tools and resources such as: trauma-informed care, behavioral health, functional outcomes improvement, and infection prevention and control. Prior to joining AHCA, Pam worked for the Nebraska Health Care Association (NHCA) as the Vice President of Professional Development for seven years and is a Nebraska Assisted LIving Administrator. Before joining the NHCA team, she worked in a rural nursing home with attached assisted living community for 15 years in a variety of roles, including: charge nurse, wound nurse, medication aide, and direct care staff member. She is an active member in the American Nurses Association as well as the American Association of Post-Acute Care Nurses. She received a Doctor of Nursing Practice with specialy focus in Healthcare Systems Leadership and Master of Science in Nursing with focus in nursing education degree from Chamberlain College of Nursing. Pam has over 20 years of long-term care experience and shares a passion for growing education and cultivating new leaders in long-term care.
Frequently Asked Questions
What is the AHCA Infection Preventionist Specialized Training (IPCO)?
It is a specialized training for healthcare professionals who desire to serve as Infection Preventionists (IPs) in either Assisted Living or Skilled Nursing Centers. as established in the CMS Reform of Requirements of Participation for Long Term Care Facilities (required by November 2019). Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in both a skilled nursing center and assisted living and will receive a certificate that is recognized as completing additional training in infection control to meet CMS requirements to serve as an IP in Skilled Nursing Centers.
Do you have to be an AHCA NCAL member to register for IPCO?
No. Both AHCA NCAL members and nonmembers are eligible to participate in the IPCO course.
How much does it cost to take the IPCO training?
Registration fee: $450 AHCA NCAL members, $650 nonmembers. Payment and registration is completed by individual participant in the IPCO product in ahcancalED.
How can an individual register and pay for IPCO?
The individual who wants to take the IPCO course must login to ahcancalED and register for the course under their individual login which if you don’t have or forgot can easily set up by following the instructions. Payment will be made in ahcancalED upon registration via credit card or E-check. Please be sure to have your credit card or banking information ready at checkout. Paying by credit card or E-check will grant automatic access to the course. Registrations for IPCO cannot be done by another person or under another person’s ahcancalED login.
-- for a better web experience, please use Google Chrome Internet Browser and NOT Internet Explorer.
How can an organization group register and pay for IPCO?
Group purchase is available for groups of 5 or more. AHCA NCAL offers the following discount structure for groups: 5-49 registrations will receive $25 off each registration. 50 or more registrations will receive $75 off each registration.
After full payment is made for group purchase of IPCO, the designated individuals who the IPCO registration payment was made for, will be provided with a unique group code for their group which will translate to $0 due upon registration (because full payment has already been received). One code will be provided for each group with a max allowance of times that the code can be used based on the group’s payment.
Each individual will need to login to the AHCA NCAL website to access ahcancalED and then complete their own registration using the group code.
Can I get a refund on the IPCO product if I no longer want to take the course?
No refunds are issued for IPCO.
Can my IPCO registration be transferred to a colleague?
IPCO registrations cannot be transferred. The individual that registers for the course is the only one that has access to it.
Who is eligible to take this training?
Anyone can take this training. The AHCA NCAL Infection Preventionist Specialized Training does not require a particular healthcare license.
AHCA/NCAL recommends that administrators also consider taking the course to gain a deeper understanding of infection prevention and control in the overall operation of the building. Just a reminder that administrators should not serve as designated Infection Preventionists in Skilled Nursing Center per CMS regulations unless they have separate formal advanced clinical training and/or licensing such as a nursing license.
Please note, there are specific CMS requirements for the individual(s) who will serve as Infection Preventionist(s) in Skilled Nursing Center. While there are not currently any national requirements for assisted living facilities, states may establish specific requirements at some point.
CMS regulations for an person to serve as an IP in the Skilled Nursing Center is governed by 483.80 (b) Infection preventionist. The Skilled Nursing Facility must designate one or more individual(s) as the infection preventionist(s) (IPs) who are responsible for the facility’s IPCP. The IP must:
(1) Have primary professional training in nursing, medical technology, microbiology, epidemiology, or other related field;
(2) Be qualified by education, training, experience or certification;
(3) Work at least part-time at the facility; and
(4) Have completed specialized training in infection prevention and control.
What are the requirements to successfully complete IPCO?
Participate in each module and successfully complete quizzes throughout the course and final test (achieve at least 80% correct each time)
Modules 1-7 will have quizzes with 5 questions (4 of 5 questions must be accurately completed) except for module 3 which will have 10 questions (8 of 10 questions must be accurately completed).
The final test after Module 9 will have 125 questions (100 of 125 questions must be accurately completed).
Each module quiz may be attempted three times before the participant is required to repeat the module and then reattempt answering questions.
Complete course evaluation after each module and at the end of the course.
Course completion must occur within 12 months of the date the registrant starts the first required component of the program; which is the copyright agreement.(not registration date)
How long does it take on average to complete the IPCO course?
The learning time of all modules, review of additional resources, time to complete the modules and final course evaluations and quizzes/final test accounts for 25 hours and 30 minutes.
Participants are encouraged to spread out the course over time in an organized manner – such as scheduling module reviews on various dates/times when they can focus their attention to it. The course could be completed within a week or over several months based on how the individual would like to approach the program.
Are Contact Hours awarded for IPCO?
Yes, 28.75 hours continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB) are available for completion of this program.
What does a participant get when they complete the IPCO course?
Participants receive two certificates at the completion of IPCO:
- 28.75 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB)
- Specialized Training Completion certificate from AHCA NCAL, valid for 3 years.
How long do the certificates last?
The CE certificates do not expire. The Specialized Training Completion certificate expires after 3 years from issue date.
How can someone renew their IPCO certificate?
Renewal may occur by the options below:
Option 1: Registering for a competency exam requiring a grade of 80% or above to successfully receive certificate of renewal. This option is only available to individuals who have previously successfully completed the full IPCO course and are seeking renewal.
Option 2: Registering for the IPCO course and completing the course requirements as outlined above.
Is IPCO a certification?
No, IPCO is a specialized training program with a certificate upon successful completion. While it is not a certification, IPCO does meet both the content and intensity/duration of CMS requirements to serve as an Infection Preventionist.
Does IPCO meet CMS requirements?
Yes, IPCO meets the expectations CMS has outlined on the required components of the specialized training.
CMS is not endorsing any particular training, rather CMS is focused on the content and intensity/duration of what will meet the specialized training requirement. Based on information AHCA NCAL received from CMS, the IPCO training meets both the content and intensity/duration of CMS requirements.
Can I print the presentation slides and how can I access the resources within the module?
Each module contains a resource guide which includes a copy of the presentation and any necessary supporting documents discussed within the module. This resource guide can be found at the top right corner within each module.
I am having technical difficulties with IPCO, can you help?
Please email us at educate@ahca.org.
How can an organization group register and pay for IPCO?
One user can purchase multiple registrations for other users by adding them to their cart during the checkout process; using the button displayed in image below. (This can only be done if all individuals have an ahcancalED account.) The price of the training will be based on each registrant’s member type (member or non-member).
*payment tip: please be sure when you are paying with a credit card the bill-to and shipping address are the same*
Group purchase is available for groups of 25 or more. If you are interested in group purchasing, please email educate@ahca.org
After full payment is made for group purchase, the designated individuals who the course registration payment was made for, will be provided with a unique group code for their group which will translate to $0 due upon registration (because full payment has already been received). One code will be provided for each group with a max allowance of times that the code can be used based on the group’s payment.
Each individual will need to login to the AHCA website to access ahcancalED and then complete their own registration using the group code.
PLEASE NOTE THAT WE ONLY ACCEPT PAYMENT IN THE FORM OF A CHECK FOR GROUP PURCHASES.
The NIPF is a national forum for any infection preventionist (IP) or infection prevention champions in long-term care (LTC) to share lessons learned and resources and get answers to questions.
This national forum will also provide a mechanism to rapidly disseminate federal updates and resources about infections in LTC as they become available from Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS), or Occupational Safety and Health Administration (OHSA). The American Health Care Association (AHCA) partnered with the Association for Professionals in Infection Control and Epidemiology (APIC) with funding from CDC Project First Line to set up the NIPF, which is open to all LTC professionals focusing on infection prevention regardless of their membership in AHCA or APIC.
The goal of NIPF is to foster collaboration and sharing of experiences between IPs in LTC. In addition, APIC and CDC subject matter experts will be available to address questions the group are unable to answer. There are designated threads for Hot Topics, Ask the CDC Expert, and test your clinical skills using Clinical Based Scenarios. The NIPF uses the “Connect Communities” platform to organize email discussions by threads and allows for sharing and posting of resources and tools in an organized library and ability to look up other IPs participating in the forum. You can receive email updates for threads in real-time or daily summaries.
To enroll in this national forum, all you need to do is fill out our form here https://www.ahcancal.org/Quality/Pages/NIPF and our team will process your application. If you have questions, please feel free to contact us at LTC-NIPFhelp@ahca.org.
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Register
- Non-member - $650
- Member - $450
- *Further discounts may apply once you log in.
- More Information
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Contains 12 Component(s)
On November 18, 2024, the Centers for Medicare and Medicaid Services (CMS) released Revised Long-Term Care (LTC) Surveyor Guidance: Significant revisions to enhance quality and oversight of the LTC Survey Process. The memo included significant changes to guidance in Appendix PP related to the updated regulatory areas. The changes will be effective, and surveyors will begin surveying based on the revised guidance on April 28, 2025. Registration is free to AHCA Members
On November 18, 2024, the Centers for Medicare and Medicaid Services (CMS) released Revised Long-Term Care (LTC) Surveyor Guidance: Significant revisions to enhance quality and oversight of the LTC Survey Process. The memo included significant changes to guidance in Appendix PP related to the updated regulatory areas. The changes will be effective, and surveyors will begin surveying based on the revised guidance on April 28, 2025.
Please refer to Appendix PP Guidance to Surveyor for Long Term Care Facilities for the most up-to-date regulations and guidance.
Registration is free to AHCA Members
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Instructions to view, after registering:
- Log in and return to the contents page to open the content.
Email educate@ahca.org if you need assistance.
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Register
- Member - Free!
- More Information
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Contains 20 Component(s)
The Maintenance Director Resource is designed to support long-term care facility managers and maintenance directors in developing compliant environmental programs that meet regulatory standards. Registration is free for AHCA/NCAL Members and $65 non-members. For those who are unable to attend live, a recording will be provided to you.
The maintenance director resource is designed to support long-term care facility managers and maintenance directors in building compliant environmental programs that meet regulatory standards.
The Maintenance Director Training Course is structured into seven focused modules, each addressing critical areas of facility safety and compliance:
- Maintenance Director Overview
- Fire and Smoke Door Inspection
- Generator Inspection, Testing, and Maintenance
- Portable Patient-Care Related Electrical Equipment (PCREE) Testing
- Kitchen Fire Safety & Compliance
- Oxygen Cylinder Storage
- Sprinkler System ITM
Each module includes educational videos, downloadable PowerPoint presentations, and handouts to support learning and implementation. This training isn’t just informative, it’s compliance-driven.
Upon successful completion, participants receive a certificate that can be used to demonstrate competency in fire and smoke door inspections, fulfilling annual requirements under NFPA 80 and NFPA 105, as part of the 2012 Life Safety Code®.
Whether you’re looking to train new staff or reinforce existing protocols, this course offers flexible learning options. Modules can be completed individually or as a full series, allowing facilities to tailor the experience to their specific needs.
Cost: Free for AHCA/NCAL Members | $65 non-members
No CEs awarded upon completion.
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance. Questions regarding Life Safety and Emergency Preparedness, or this training, please email EmergencyPrep@ahca.org
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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Register
- Non-member - $65
- Member - Free!
- *Further discounts may apply once you log in.
- More Information
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Contains 6 Component(s)
These resources address awareness, communication, staff engagement, and caregiver support—providing a holistic approach to improving quality of life for individuals living with dementia. Registration is free to NCAL Members
This comprehensive dementia care resource brings together practical tools, educational materials, and experiential learning guides to support providers, staff, residents, families, and caregivers across the dementia care continuum. From navigating difficult but essential conversations and understanding disease progression, to building empathy through hands-on experiences and offering guidance for families, this collection equips long term care and assisted living professionals with the knowledge, skills, and perspective needed to deliver compassionate, person‑centered dementia care. Together, these resources address awareness, communication, staff engagement, and caregiver support—providing a holistic approach to improving quality of life for individuals living with dementia.
Resources Include:
- Crucial Conversations – Dementia Care
- Dementia Care Resources
- Reality of Dementia One Pager
- NCAL Dementia Empathy Experience Program (DEEP) Staff Implementation Guide
- NCAL Dementia Empathy Experience Program (DEEP) Mirror Activity
- NCAL Dementia Care Resource for Families and Caregivers
Registration is free to NCAL Members
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Instructions to view, after registering:
- Log in and return to the contents page to open the content.
Email educate@ahca.org if you need assistance.
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Contains 2 Component(s)
Here you will find resources to assist you in preparing for the Mandatory Electronic Staffing Data Collection aka Payroll Based Journal. Registration is free to AHCA/NCAL Members
The Affordable Care Act requires the Centers for Medicare & Medicaid Services (CMS) to collect electronic staffing data from nursing homes. The Act mandates that this information be auditable and verifiable. The data is intended to capture direct care staffing levels including both employed and contracted staff as well as employee turnover, tenure, census data, and case mix.
To fulfill this requirement, CMS developed the Payroll-Based Journal (PBJ) system. The first mandatory reporting period began on July 1, 2016. Additional information about PBJ, including the PBJ policy manual Electronic Staffing Data Submission - Long-Term Care Facility Version 2.7 June 2025Staffing Data Submission Payroll Based Journal (PBJ) | CMS, is available through CMS.
CMS uses PBJ data to produce risk-adjusted measures of average hours per resident day by nursing job category. These measures have been incorporated into the Five-Star Quality Rating System and play a significant role in determining a facility’s Staffing Star Rating. As a result, accurate and timely PBJ submissions are essential, as they directly impact public reporting, regulatory oversight, and consumer transparency.
Registration is free to AHCA/NCAL Members
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Instructions to view, after registering:
- Log in and return to the contents page to open the content.
Email educate@ahca.org if you need assistance.
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Contains 4 Component(s)
The CMP Analytical tutorial and webinar walks through how to use the CMP Analytical tool on QCOR to predict what your CMPs will be, based on the survey results. Registration is free to AHCA/NCAL members.
QCOR provides Skilled Nursing Facilities and other provider types with survey data and other reports related to the enforcement of regulatory areas. The tutorial describes how facilities can use QCOR to review trends and data related to survey histories in skilled nursing. The CMP Analytical tutorial and webinar walks through how to use the CMP Analytical tool on QCOR to predict what your CMPs will be, based on the survey results.
Registration is free to AHCA/NCAL members.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Email educate@ahca.org if you need assistance.
© 2024 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 2 Component(s)
This session breaks down the key eligibility requirements, operational expectations, and strategic decision points that determine whether a senior care provider is well-positioned to participate and succeed in MAHA ELEVATE. Topics include clinical and academic partnerships, participant recruitment capacity, data readiness, and the ability to scale proven interventions. The session concludes with an open Q&A to help organizations assess the opportunity and identify immediate next steps ahead of the LOI deadline. Registration is free to AHCA/NCAL Members.
The Center for Medicare and Medicaid Services’ (CMS’) new Make America Healthy Again: Enhancing Lifestyle and Evaluating Value-Based Approaches Through Evidence (MAHA ELEVATE) model offers a unique opportunity for advanced senior care organizations (including senior living communities) to scale existing evidence-based lifestyle and functional medicine programs. With the Letter of Intent (LOI) for Cohort 1 due April 10, 2026, this webinar offers practical guidance to help organizations quickly determine whether to pursue an LOI submission.
This session breaks down the key eligibility requirements, operational expectations, and strategic decision points that determine whether a senior care provider is well-positioned to participate and succeed in MAHA ELEVATE. Topics include clinical and academic partnerships, participant recruitment capacity, data readiness, and the ability to scale proven interventions. The session concludes with an open Q&A to help organizations assess the opportunity and identify immediate next steps ahead of the LOI deadline.
Speakers:
- Brian Fuller, Managing Director, Value-Based Care Design and Delivery (ATI Advisory)
- Janelle Gingold, Director, Provider Strategy and Care Transformation (ATI Advisory)
Learning Objectives:
- Explain the purpose, timeline, and key components of MAHA ELEVATE, including eligibility criteria, LOI and NOFO requirements, beneficiary recruitment thresholds, and expectations for evidence-based interventions.
- Differentiate between the MAHA ELEVATE Letter of Intent (LOI) and Notice of Funding Opportunity (NOFO) to understand what each submission entails and what decisions organizations must make before April 10.
- Evaluate organizational readiness to participate in MAHA ELEVATE, including existing intervention effectiveness evidence, appropriate clinical partnerships, and data and reporting capabilities.
Speakers:
- Brian Fuller, Managing Director, Value-Based Care Design and Delivery (ATI Advisory)
- Janelle Gingold, Director, Provider Strategy and Care Transformation (ATI Advisory)
Registration is free to AHCA/NCAL Members
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to view, after registering:
- Log in and return to the contents page to open the webinar recording.
Email educate@ahca.org if you need assistance.
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Register
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