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Contains 1 Component(s) Includes a Live Web Event on 10/29/2025 at 12:30 PM (EDT)
Join OHCA and Strategy Director Erin Hart to learn about the Next-Generation MyCare Ohio Plans. This session will detail the upcoming program changes and provide practical strategies for facilities to optimize their in-network plans, focusing on care coordination, utilization management, transportation, and working with AAAs. A Q&A will follow. Registration is available for members only.
Join OHCA QP and OHCA’s Strategy Director, Erin Hart, for an educational session on Next-Generation MyCare Ohio Plans. This session will provide an in-depth overview of the upcoming changes to the MyCare Ohio program and how facilities can strategically position their in-network plans to best support residents and families. Attendees will learn practical strategies for care coordination, utilization management, transportation services, and working effectively with Area Agencies on Aging (AAAs). A Q&A segment will follow to address participant questions and real-world scenarios.
Learning Objectives
By the end of this session, participants will be able to:
- Describe key updates and differences in the next-generation MyCare Ohio plans.
- Identify strategies to optimize facility participation and positioning within MyCare networks.
- Explain how care coordination, utilization management, and transportation processes differ under the new plan structure.
- Recognize the role of AAAs and effective collaboration methods for improved resident outcomes.
- Apply best practices to educate residents and families on plan selection and access to care.
Speaker:
Erin Hart, Strategy Director, Ohio Health Care Association
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 1 Component(s) Includes a Live Web Event on 10/16/2025 at 12:00 PM (EDT)
IMPROVING NURSE & PHYSICIAN COMMUNICATION
Discover how stronger communication can improve:
- Hospitalizations & ER utilization
- Medication prescribing
- Lab & radiology testing
- Family satisfaction
- Liability
Who Should Join:
FHCQP Network member ORGANIZATION and FACILITY level team members who are involved with Quality Improvement (DON, Administrators, Regional Nurses, QAPI Nurses, MDS, etc.). All FHCQP members are ENCOURAGED to join!
Presenters:
Featuring Dr. Gifford, Chief Medical Officer, AHCA
When:
October 16th at 12pm EST
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to listen, after registering:
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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- *Further discounts may apply once you log in.
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Contains 3 Component(s) Includes Multiple Live Events. The next is on 10/15/2025 at 2:00 PM (EDT)
Join us for a two-part interactive webinar series designed to strengthen your understanding of how to read the Silver award criteria and craft criteria-focused responses. Whether you're new to the process or looking to refine your approach, this series offers valuable insights from an Examiner’s perspective. Registration is free to AHCA/NCAL members.
Join us for a two-part interactive webinar series designed to strengthen your understanding of how to read the Silver award criteria and craft criteria-focused responses. Whether you're new to the process or looking to refine your approach, this series offers valuable insights from an Examiner’s perspective.
Registrants must attend the first webinar, via live or recording, before being able to attend the second webinar.
Registration is free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to join, after registering:
- On the day of the webinar, you will be able to join 15 mins before.
- Log in and return to the contents page to open the webinar.
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+. Internet Explorer is not supported. Disable pop-up blockers in your browser settings. A wired internet connection is recommended over WiFi for stable bandwidth.
- Ensure your speakers are unmuted and functioning correctly.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 2 Component(s)
This session provides an overview of the National Quality Award Program, with a focus on helping first-time applicants understand the structure and purpose of the program. This session is intended for individuals or organizations considering participation in the program for the first time. Registration is free to AHCA/NCAL members.
This session provides an overview of the National Quality Award Program, with a focus on helping first-time applicants understand the structure and purpose of the program.
Participants will:
- Gain a foundational understanding of the program’s framework and key components.
- Learn how the application process encourages organizations to examine and improve their internal processes.
- Identify the initial steps involved in beginning the Quality Award journey.
- Have the opportunity to ask questions and receive clarification from program staff.
This session is intended for individuals or organizations considering participation in the program for the first time.
Registration is free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to access recording, after registering:
- Go to Contents, click on the “View Archived Recording" button on the right hand side of the page.
- The presentation will open in a new window for you to view and hear the program.
- Click on the Handout tab to download your copy of the presentation slides.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 3 Component(s)
Join National Quality Award Program staff for essential information and insights to commence your 2026 application process with precision and efficacy. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered.
Join National Quality Award Program staff for essential information and insights to commence your 2026 application process with precision and efficacy. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered.
Registration is free to AHCA/NCAL members.
A certificate of attendance will be available after webinar. (No CEs)
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to view recording, after registering:
- To open the on-demand webinar, click on the Contents tab. Click "view archived recording"
- A copy of the presentation slides are also available to download here.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 2 Component(s)
This series will guide participants through the fundamentals of process design, improving workflow, and performance management. Through real-world exercises using as an example F812 Food Procurement, participants will learn how to use an effective, systematic approach to design, manage, and improve operations. Such improvements support survey readiness and success. Registration is free to AHCA members. These webinars are available on-demand. Live attendance is not required.
The cornerstone of organizational performance improvement is well-designed work processes. Join us for a three-part webinar series focused on equipping organizations with tools, strategies, and insights needed to design, manage, and continuously improve work processes. This series will guide participants through the fundamentals of process design, improving workflow, and performance management. Through real-world exercises using as an example F812 Food Procurement, participants will learn how to use an effective, systematic approach to design, manage, and improve operations. Such improvements support survey readiness and success.
- Webinar 1: Designing Effective and Efficient Work Processes: Available Now!
- Webinar 2: Managing Processes for Optimal Results – Coming Soon
- Webinar 3: Evaluate, Improve, and Excel – Coming Soon
Registration is free to AHCA/NCAL members. These webinars are available on-demand. Live attendance is not required.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to access recording, after registering:
- Go to Contents, click on the “View video" button on the right hand side of the page.
- The presentation will open in a new window for you to view and hear the program.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Contains 21 Component(s)
This series explains how medication reconciliation is vital for elderly patients, who are more vulnerable to specific medication adverse effects than younger patients, and are particularly vulnerable to adverse drug events. Learn to differentiate between medication reconciliation and medical review. We will also discuss how medical reconciliation is a shared responsibility. Registration is free for AHCA/NCAL members only.
The medication reconciliation process can significantly lower the incidence of medication errors that may arise from an incomplete or inaccurate medication history, as well as reductions in length of hospital stay, hospital readmissions, and lower healthcare costs. Both nurses and practitioners report having significant difficulties in reconciling the medication of their patients after discharge, due to the lack of an effective relationship between the various levels of care. Improving transitions at all levels of care is necessary to improve not only this process, but also patient safety and quality of care.
This series explains how medication reconciliation is vital for elderly patients, who are more vulnerable to specific medication adverse effects than younger patients, and are particularly vulnerable to adverse drug events.
We will differentiate how medication reconciliation is the process of comparing a patient's medication orders to all of the medications that the patient has been taking. And show that medication reconciliation is defined as the formal process of obtaining a complete and accurate list of each patient's current medications with the main aim of detecting and solving discrepancies, whereas medication review is a structured evaluation of a patient's medications with the aim of detecting and solving drug-related problems.
We discuss how the medication reconciliation process is a shared responsibility. Given the number of disciplines involved in the medication-use process, a robust medication reconciliation process should include participation by physicians, nurses, case managers, and pharmacists
Each module will include a video presentation, PowerPoint, handouts, and a Key Takeaways document. Here is the course outline and descriptions for each module.
Cost: Free for AHCA/NCAL Members
No CEs awarded upon completion.
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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Contains 10 Component(s)
The Maintenance Director Resource is designed to support long-term care facility managers and maintenance directors in developing compliant environmental programs that meet regulatory standards. Registration is free for AHCA/NCAL Members. For those who are unable to attend live, a recording will be provided to you.
The maintenance director resource is designed to support long-term care facility managers and maintenance directors in building compliant environmental programs that meet regulatory standards.
The Maintenance Director Training Course is structured into four focused modules, each addressing critical areas of facility safety and compliance:
- Maintenance Director Overview - live session that will be recorded for on demand access
- Fire and Smoke Door Inspection
- Generator Inspection, Testing, and Maintenance
- Portable Patient-Care Related Electrical Equipment (PCREE) Testing
Each module includes educational videos, downloadable PowerPoint presentations, and handouts to support learning and implementation. This training isn’t just informative, it’s compliance-driven.
Upon successful completion, participants receive a certificate that can be used to demonstrate competency in fire and smoke door inspections, fulfilling annual requirements under NFPA 80 and NFPA 105, as part of the 2012 Life Safety Code®.
Whether you’re looking to train new staff or reinforce existing protocols, this course offers flexible learning options. Modules can be completed individually or as a full series, allowing facilities to tailor the experience to their specific needs.
Cost: Free for AHCA/NCAL Members
No CEs awarded upon completion.
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance. Questions regarding Life Safety and Emergency Preparedness, or this training, please email EmergencyPrep@ahca.org
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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- *Further discounts may apply once you log in.
- More Information
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Contains 2 Component(s)
This session will cover TEAM’s structure, qualifying episodes, and financial risk tracks, how to evaluate the potential scope and impact of TEAM using LTC Trend Tracker℠, and assessing your facility’s readiness using the TEAM Preparedness Checklist. Registration is free to AHCA/NCAL members.
Beginning January 1, 2026, the Transforming Episode Accountability Model (TEAM) will introduce a mandatory bundled payment approach for hospitals in selected Core Based Statistical Areas (CBSAs). Under TEAM, hospitals are held accountable for the cost and quality of care during 30-day episodes following five surgical procedures.
Although hospitals are the only formal participants in TEAM, SNFs and post-acute care (PAC) providers can participate as TEAM collaborators -- partnering with hospitals to improve care coordination and patient outcomes.
This session will cover:
- TEAM’s structure, qualifying episodes, and financial risk tracks
- How to evaluate the potential scope and impact of TEAM using LTC Trend Tracker℠
- Assessing your facility’s readiness using the TEAM Preparedness Checklist
Speakers:
- Rohini Achal, Population Health Policy Analyst (AHCA)
- Terry Hawk, Sr. Research Analyst (AHCA)
Registration is free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to access recording, after registering:
- Go to Contents, click on the “View Archived Recording" button on the right hand side of the page.
- The presentation will open in a new window for you to view and hear the program.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Register
- Member - Free!
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Contains 4 Component(s)
The Immediate Jeopardy Toolkit on-demand webinar provides a comprehensive overview of CMS guidance and regulatory expectations related to Immediate Jeopardy (IJ) determinations as outlined in Appendix Q. This webinar is designed for skilled nursing leaders to recognize, prevent, and respond to Immediate Jeopardy (IJ) situations under CMS regulations. The resource includes step-by-step processes for removal and correction, customizable templates and checklists, offers QAPI-based strategies for ongoing prevention and clear communication protocols for engaging staff, residents, and staff. Designed to strengthen regulatory readiness, the toolkit equips facilities with actionable tools to safeguard residents, reduce compliance risk, and support a culture of safety and quality. Registration is free to AHCA/NCAL members.
The Immediate Jeopardy Toolkit on-demand webinar provides a comprehensive overview of CMS guidance and regulatory expectations related to Immediate Jeopardy (IJ) determinations as outlined in Appendix Q. This webinar is designed for skilled nursing leaders to recognize, prevent, and respond to Immediate Jeopardy (IJ) situations under CMS regulations. The resource includes step-by-step processes for removal and correction, customizable templates and checklists, offers QAPI-based strategies for ongoing prevention and clear communication protocols for engaging staff, residents, and staff. Designed to strengthen regulatory readiness, the toolkit equips facilities with actionable tools to safeguard residents, reduce compliance risk, and support a culture of safety and quality.
Registration is free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to begin, after registering: Click on the Contents tab and begin viewing the on-demand webinar.
Email educate@ahca.org if you need assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Register
- Member - Free!
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