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Contains 1 Component(s) Includes a Live Web Event on 01/10/2024 at 2:00 PM (EST)
The workshop will focus on the 5 most-missed criteria of the Bronze Award. Using a case study, lectures, videos, sharing and feedback, participants will complete responses to these 5 criteria. Additionally, participants will be prepared to use the Bronze Series of videos to later complete a full application which is ready to submit. Registration is available to AHCA/NCAL members.
The workshop will focus on the 5 most-missed criteria of the Bronze Award. Using a case study, lectures, videos, sharing and feedback, participants will complete responses to these 5 criteria. Additionally, participants will be prepared to use the Bronze Series of videos to later complete a full application which is ready to submit.
Workshop Learning Objectives:
- Participants will become aware of ways by which the Bronze criteria can form the foundation for a robust QI culture.
- Participants will become aware of 2024 Bronze Award dates and deadlines.
- Participants will understand ways to leverage the insight gained through the bronze application to align management, the workforce, priorities and quality efforts.
- Participants will produce complete or near complete responses to the 5 most-missed Bronze criteria.
- Participants will be prepared to use the Bronze Series of videos to later complete a full application which is ready to submit.
Speakers:
Pamela Truscott, Director of Quality Improvement, NCAL
Tim Case, Administrator Quality Award ProgramRegistration is available to AHCA/NCAL members.
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- Member - Free!
- *Further discounts may apply once you log in.
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Contains 1 Component(s)
This guide was created by the AHCA Customer Experience Committee, with collaboration from the AHCA Survey/Regulatory Committee to assist Skilled Nursing providers in the effort to turn resident and family complaints into compliments. The guide was developed to assist members in gaining an understanding of how to complete effective complaint management to improve overall satisfaction in the facility and inspire culture change throughout the facility. Seeing complaints as an opportunity to improve a facility’s quality of care will lead to a more positive working environment for facility staff and enhanced living environment for residents. It is free for AHCA members
This guide was created by the AHCA Customer Experience Committee, with collaboration from the AHCA Survey/Regulatory Committee to assist Skilled Nursing providers in the effort to turn resident and family complaints into compliments. The guide was developed to assist members in gaining an understanding of how to complete effective complaint management to improve overall satisfaction in the facility and inspire culture change throughout the facility. Seeing complaints as an opportunity to improve a facility’s quality of care will lead to a more positive working environment for facility staff and enhanced living environment for residents.
Registration is free for AHCA members.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Email educate@ahca.org if you need assistance with registering.
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- Member - Free!
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Contains 1 Component(s)
The GUIDE Model has the potential to transform care for individuals living with dementia and their unpaid caregivers. This new program, which the CMS Innovation Center intends to launch in 2024, could also pave the way for innovative partnerships between healthcare providers, assisted living communities, and community-based organizations that provide dementia care. Join Sarah Keenan, President of Integrated Care for Bluestone Physician Services, and Fred Bentley, Managing Director at ATI Advisory, for an in-depth discussion of the opportunities and challenges that the GUIDE Model presents for assisted living operators and other dementia care providers. This is free and accessible to AHCA/NCAL members. The webinar will be recorded.
The GUIDE Model has the potential to transform care for individuals living with dementia and their unpaid caregivers. This new program, which the CMS Innovation Center intends to launch in 2024, could also pave the way for innovative partnerships between healthcare providers, assisted living communities, and community-based organizations that provide dementia care.
Join Sarah Keenan, President of Integrated Care for Bluestone Physician Services, and Fred Bentley, Managing Director at ATI Advisory, for an in-depth discussion of the opportunities and challenges that the GUIDE Model presents for assisted living operators and other dementia care providers.
This is free and accessible to AHCA/NCAL members. The webinar will be recorded.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Email educate@ahca.org if you need assistance with registering.
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Register
- Member - Free!
- *Further discounts may apply once you log in.
- More Information
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Contains 49 Product(s)
Reminder: After viewing a session and passing the quiz, click "claim credits" so your CE history will be saved. Complete all desired presentations prior to completing the final overall Premium Package evaluation to obtain your final session certificate.
The Premium Package is available for registration now - Dec. 31st, 2023.
Individuals who purchased the Premium Package as part of their Convention registration will receive free access.
This year’s convention offered an important opportunity to reflect on the experiences of the past year and learn how best to tackle the significant challenges facing providers today. The Convention Premium Package includes a robust choice of 48 sessions that offer practical, implementable solutions and best practices, all aimed at helping you continue to provide the highest quality of care. Content addressing behavioral health, infection prevention, and control requirements, and critical workforce issues are all part of the education programming available now.
Additional NAB Administrator and Nursing CEs are available through viewing the session, completing and passing the session quiz, and completing an evaluation.
Cost:
$450 AHCA/NCAL Members | $650 Non-members
CE Information:
NAB
57.50 NAB approved CEs offered for this activity. Administrators should only claim credit for the actual time spent in the activity.
NURSES/Nurse Practitioners
The University of Nebraska Medical Center designates this activity for up to 30.0 ANCC contact hour(s). Nurses should only claim credit for the actual time spent participating in the activity.
The amount of credit for each session is displayed with the session description.
Access to Sessions and Credits:
There are 48 sessions available for review. You can browse and select the sessions of your choice under the "Available Sessions" tab. You will be able to adjust the page view, using the pagination feature at the bottom of the screen.
Reminder: After viewing a session and passing the quiz, click "claim credits" so your CE history will be saved. Complete all desired presentations prior to completing the final overall Premium Package evaluation to obtain your final session certificate.
Completion Deadline
Individuals have until Oct. 31, 2024 to complete the sessions offered in the Premium Package.
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- Non-member - $650
- Member - $450
- *Further discounts may apply once you log in.
- More Information
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Contains 1 Component(s)
This webinar is for all AHCA/NCAL members. Corporate office and state affiliate staff should attend, and registration is required. The webinar will be recorded and available for access after the live event.
This webinar is for all AHCA/NCAL members. Corporate office and state affiliate staff should attend, and registration is required.
The webinar will be recorded and available for access after the live event.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Email educate@ahca.org if you need assistance with registering.
-
Register
- Member - Free!
- *Further discounts may apply once you log in.
- More Information
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Contains 4 Component(s), Includes Credits
The Facility Assessment webinar begins by explaining the regulatory requirements of the Facility Assessment- it is mentioned over 100 times throughout the State Operations Manual! This information is built upon through explaining the relationship between the Facility Assessment and everything else facilities do on a day-to-day basis. The webinar reviews how to complete a facility assessment and how to then determine which competencies are necessary, based upon that assessment. A sample Facility Assessment is also provided as a resource along with many resources on Facility Assessments and competencies. Disclaimer: This webinar has not been approved by the Centers for Medicare & Medicaid Services (CMS) or any other federal or state agency. This webinar is not intended as legal or operational advice, nor should it be relied upon as advice with CMS or other government regulatory agencies. Registration is $50 for members and $75 for non-members.
The Facility Assessment webinar begins by explaining the regulatory requirements of the Facility Assessment- it is mentioned over 100 times throughout the State Operations Manual! This information is built upon through explaining the relationship between the Facility Assessment and everything else facilities do on a day-to-day basis. The webinar reviews how to complete a facility assessment and how to then determine which competencies are necessary, based upon that assessment. A sample Facility Assessment is also provided as a resource along with many resources on Facility Assessments and competencies. Disclaimer: This webinar has not been approved by the Centers for Medicare & Medicaid Services (CMS) or any other federal or state agency. This webinar is not intended as legal or operational advice, nor should it be relied upon as advice with CMS or other government regulatory agencies.
Target Audience: Facility leadership, DONs, and Administrators, potentially Regional Staff
Presenter: Hawley Hunt, MBA, MHA, LNHA Director, Regulatory and Quality Services, AHCA
Cost:$50 AHCA Members | $75 Non-members
1.25 NAB CEs and 1.0 contact hour through the Iowa Board of Nursing are available upon course completion.
© 2023 American Health Care Association. All rights reserved.
All Facility Assessments 101: The Driver of Staffing, Training and Competencies materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Register
- Non-member - $75
- Member - $50
- *Further discounts may apply once you log in.
- More Information
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Contains 2 Component(s)
Building a Lasting Relationship with Surveyors is a tool prepared by the AHCA Survey Regulatory Committee. The tool provides useful information on preparing for surveys, ahead of the survey by building lasting relationships with surveyors. Additionally, the tool provides best practices for during a survey, and after the survey is complete. Finally, there are resources within the provided webinar, as well as audit tools to prepare for surveys, and for use during a survey. This is free and accessible to AHCA members only.
Building a Lasting Relationship with Surveyors is a tool prepared by the AHCA Survey Regulatory Committee. The tool provides useful information on preparing for surveys, ahead of the survey by building lasting relationships with surveyors. Additionally, the tool provides best practices for during a survey, and after the survey is complete. Finally, there are resources within the provided webinar, as well as audit tools to prepare for surveys, and for use during a survey.
This is free and accessible to AHCA members only.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
Email educate@ahca.org if you need assistance with registering.
© 2023 American Health Care Association. All rights reserved. All Building a Lasting Relationship with SurveyorsBefore, During, and After Surveys materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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- Member - Free!
- *Further discounts may apply once you log in.
- More Information
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Contains 1 Component(s)
Learn from providers across the country as they discuss innovative ideas and concepts, they have engaged to empower residents and support their self-care.
Residents have been impacted in a variety of ways over the last three-plus years going through the pandemic and even as we emerge from the pandemic. Residents endured moments of isolation, loneliness, and decreased socialization. The pandemic offered opportunities to engage in innovative technology to fill the gaps left from staffing shortages. As we continue to navigate the ongoing staffing crisis, technology plays a key role in helping to support resident self-care. Learn from providers across the country as they discuss innovative ideas and concepts, they have engaged to empower residents and support their self-care.
Objectives: After attending this session, participants will be able to:
- Describe innovative methods of engaging residents in self-care.
- Identify innovative concepts that can be implemented in assisted living.
- Discuss how to motivate self-care in residents through innovative technology.
Speaker Panel:
- Lisa Williams – Maplewood Senior Living
- Sheri Easton-Garrett – Belmont Senior Village
- Gwen Wilburn – The Aspenwood Company
- Lisa Zeis – LifeSpark
- Pamela Truscott – NCAL
Moderator: Calvin Groeneweg - AALNA
This webinar is available to AHCA/NCAL members and non-members. The webinar will be recorded and available for access after the live event.
Follow the Instructions Below to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Email educate@ahca.org if you need assistance with registering.
© 2023 American Health Care Association. All rights reserved. All Promoting Resident Self-Care through Innovation materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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- Non-member - Free!
- Member - Free!
- More Information
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Contains 14 Component(s), Includes Credits
Assisted Living organizations have faced numerous challenges over the past decade. Long term care has shifted to providing care and services to more acutely ill residents than ever before. Assisted Living Administrators and nurses have the task of knowing and understanding state specific regulations, standards of practice, and how to implement them effectively. Leaders must balance the technical skills of running an assisted living community with the essential soft skills of being a team leader. Technical skills and leadership skills are necessary to effectively run a successful organization. It is time to level up your leadership skills. This course is designed to help you take your leadership skills to the next level by adopting the right mindset and communication practices. In addition, you will learn the critical role you play in mission, vision, and values for your team and your organization. Learners will build their knowledge about emotional intelligence, conflict resolution, relationships navigation, and the power that data holds.
Assisted Living organizations have faced numerous challenges over the past decade. Long term care has shifted to providing care and services to more acutely ill residents than ever before. Assisted Living Administrators and nurses have the task of knowing and understanding state specific regulations, standards of practice, and how to implement them effectively. Leaders must balance the technical skills of running an assisted living community with the essential soft skills of being a team leader. Technical skills and leadership skills are necessary to effectively run a successful organization. It is time to level up your leadership skills. This course is designed to help you take your leadership skills to the next level by adopting the right mindset and communication practices. In addition, you will learn the critical role you play in mission, vision, and values for your team and your organization. Learners will build their knowledge about emotional intelligence, conflict resolution, relationships navigation, and the power that data holds.
Course Objectives: After viewing this course, learners will be able to:
- Discuss how mindset plays an important role on leadership style.
- Describe the essentials to leadership development.
- Discuss how mission, vision, and values are conducted by the organizational leadership team through their actions.
- Explain how emotional intelligence plays a role in leading and understanding team dynamics.
- Identify strategies for conflict resolution and relationship navigation with employees and other leaders.
- Describe the importance of data in leading successful organizations.
Audience: This course is appropriate for administrators, nurses, and department managers working in assisted living.
Presenter: Pamela Truscott, DNP/HSL, MSN/Ed, RN, QCP, DNS-CT, RAC-CT, CDP, Director of Quality Improvement NCAL
Cost: $199 NCAL Member | $650 Non-member
4.50 NAB approved CEs are available upon completion and 4.0 contact hours for nurses through the Iowa Board of Nursing.
© 2023 American Health Care Association. All rights reserved.
All Advancing Assisted Living Leadership – It’s Time to Level Up! materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
Pamela Truscott, DNP/HSL, MSN/Ed, RN, C-CNL, C-AL, DNS-CT, QCP, RAC-CT, CDP (Moderator)
Director of Quality Improvement, AHCA/NCAL
NCAL
Pamela Truscott, DNP/HSL, MSN/Ed, RN, DNS-CT, QCP is the Director of Quality Improvement with the National Center for Assisted Living (NCAL). She joined the AHCA/NCAL family in June 2019 and has been actively involved with a variety of education, tools and resources such as: trauma-informed care, behavioral health, functional outcomes improvement, and infection prevention and control. Prior to joining AHCA, Pam worked for the Nebraska Health Care Association (NHCA) as the Vice President of Professional Development for seven years and is a Nebraska Assisted LIving Administrator. Before joining the NHCA team, she worked in a rural nursing home with attached assisted living community for 15 years in a variety of roles, including: charge nurse, wound nurse, medication aide, and direct care staff member. She is an active member in the American Nurses Association as well as the American Association of Post-Acute Care Nurses. She received a Doctor of Nursing Practice with specialy focus in Healthcare Systems Leadership and Master of Science in Nursing with focus in nursing education degree from Chamberlain College of Nursing. Pam has over 20 years of long-term care experience and shares a passion for growing education and cultivating new leaders in long-term care.
By Registering for this series, individuals will have access to a series of modules that include:
- Module 1: It’s All About the Mindset
- Module 2: Leadership Essentials
- Module 3: Mission, Vision, Values – It’s “Mission” Critical
- Module 4: Emotional Intelligence
- Module 5: Conflict Resolution & Navigating Relationships
- Module 6: The Power of Data and Quality
4.50 NAB approved CEs are available upon completion and 4.0 contact hours for nurses through the Iowa Board of Nursing.
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Register
- Non-member - $650
- Member - $199
- *Further discounts may apply once you log in.
- More Information
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Contains 2 Component(s)
This webinar will cover a range of topics related to HUD’s Residential Care Facility Mortgage Insurance Program. For those unfamiliar with the Section 232 Residential Care facilities Mortgage Insurance Program, the presenters will also briefly summarize the program and its benefits. Additionally, the session will include opportunities to ask any Section 232-related questions you may have. This webinar is open to AHCA/NCAL members and non-members.
The AHCA/NCAL webinar, which will be held on Wednesday, September 13, 2023, at 2:00 p.m. EST, titled “HUD’s 232 Program-Updates in Production and Asset Management”, will cover a range of topics related to HUD’s Residential Care Facility Mortgage Insurance Program.
Presentation topics will include:
- The recently implemented Green Mortgage Insurance initiative for Residential Care Facilities
- HUD’s risk analysis related to facility compliance with the Home and Community Based Services Settings Rule
- Compliance (by nonprofits) with the Single Audit Act Requirements
- Recent changes regarding REAC NSPIRE physical inspections
- The Why, Who, How, and When of HUD-required Action Plans
- New Quarterly Financial Statement Reporting Fields
- HUD’s Tools for Comparing Underwriting Projections to Actual Performance
- Numbers/trends on application volume, timing, and underwriting issues of note
For those unfamiliar with the Section 232 Residential Care facilities Mortgage Insurance Program, the presenters will also briefly summarize the program and its benefits. Additionally, the session will include opportunities to ask any Section 232-related questions you may have.
HUD Speakers:
John Hartung, Director, Policy, Risk Analysis and Lender Relations Division
Philip Head, Director of Asset Management
Tim Gruenes, Director of Production
Angela Collier, Deputy Director of Asset Management
This webinar is open to AHCA/NCAL members and non-members. There is no charge for participation.
Membership to AHCA/NCAL is not required to access the materials however, you will need to create an account to identify your personal access to the materials.
How to Register:
- To avoid technical problems, use Google Chrome.
- Participants will need to login using their existing ahcancalED username and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. After creating an account, you will be able to register for the webinar.
Need further assistance? Email educate@ahca.org
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Register
- Non-member - Free!
- Member - Free!
- More Information
