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In response to the coronavirus (COVID-19) pandemic, we are working nationally with the Centers for Disease Control (CDC) to ensure nursing homes, assisted living communities, and intermediate care facilities for individuals with intellectual disabilities receive necessary supplies and guidance to prevent the spread of this disease.

Visit this website regularly for the latest information that AHCA/NCAL has to share with long term care providers about COVID-19. 

Upcoming Webinar

All Member Call with Mark Parkinson: HHS Provider Relief Funds | Aug. 13th at 3 pm ET

Free to AHCA/NCAL members    REGISTER HERE 

Mark Parkinson and team will provide details on upcoming COVID-relief distributions to SNFs from the Provider Relief Fund. This call is for AHCA/NCAL SNF provider members only.

Educational Resources

  • Communicating During COVID-19

    Contains 2 Component(s)

    During this session, AHCA/NCAL public affairs staff will review best practices when interacting with the media and communicating with stakeholders during the COVID-19 pandemic. Presenters will provide an overview of crisis communication strategies and address what provider marketers and leaders should do to further rebuild consumer confidence in the long term care sector.

    During this session, AHCA/NCAL public affairs staff will review best practices when interacting with the media and communicating with stakeholders during the COVID-19 pandemic. Presenters will provide an overview of crisis communication strategies and address what provider marketers and leaders should do to further rebuild consumer confidence in the long term care sector.

    Intended Audience: 

    Communications and marketing professionals, spokespersons for long term care companies

    This webinar is free to AHCA/NCAL members

    Speakers:

    Beth Martino, Senior Vice President of Public Affairs, AHCA/NCAL

    Rachel Reeves, Senior Director of Digital Media and Press Relations, AHCA/NCAL

    Danny Diaz, Managing Partner, PLUS Communications

  • The COVID-19 Experience: Lessons Learned

    Contains 1 Component(s)

    This webinar looks at the challenges and lessons learned during the COVID-19 experience through the lens of a Pediatric Skilled Nursing Facility. Special emphasis is placed on Communication Techniques, Family Relations, and Care of Staff.

    This webinar looks at the challenges and lessons learned during the COVID-19 experience through the lens of a Pediatric Skilled Nursing Facility. Special emphasis is placed on Communication Techniques, Family Relations, and Care of Staff. 

    Speaker:

    Holly Jarek DSc VP/NHA

    Seven Hills Pediatric Center

    An affiliate of Seven Hills Foundation

    Cost:

    Free to AHCA/NCAL members

    $75 for general public/ non-members

    Holly Jarek, DSc, N.H.A

    Chair of ID/DD Committee, Vice President and Nursing Home Administrator for Seven Hills Pediatric Center, a pediatric skilled nursing community.

    Ms. Jarek is a graduate of the School of Nursing at Boston University with BS and MS in Child Health Nursing and holds a Doctorate from the University of Alabama in Health Services Administration. She has over forty years experience working with medically fragile children and young adults. Her doctoral work explored the administrative challenges facing pediatric long-term care administrators.

    Ms. Jarek's experience includes a decade of working with the University of Massachusetts Medical Center in a variety of leadership and educational roles. She was also a full time faculty member at the University of Massachusetts Nursing School during this time, specializing in pediatrics and technology-based care.

    She followed with ten years in the private sector, establishing home care programs for medically fragile children throughout the United States and Canada as a National Program Manager with Olsten Health Services, before returning to the non-for-profit arena with Franciscan Children's Hospital.She currently serves as Vice President of Seven Hills Foundation and Administrator at Seven Hills Pediatric Centers in Groton and Hopedale, Massachusetts.

    Ms. Jarek is a member of the Massachusetts Board of Nursing Substance Abuse Rehabilitation Team which is a program that assists nurses to return to practice. She is also a board member of the Pediatric Complex Care Organization.

  • Cybersecurity During COVID-19

    Contains 1 Component(s)

    This is a presentation on tactics for addressing ransomware demands and cybersecurity for small non-profits and independent owners.

    This is a presentation on tactics for addressing ransomware demands and cybersecurity for small non-profits and independent owners.

    Speaker:

    Steven Chies, Program Director for Long-Term Care

    Cost:

    Free to AHCA/NCAL members

    $75 for general public/ non-members

  • COVID-19 - Nutrition & Dining: Lessons Learned

    Contains 1 Component(s)

    COVID-19 hit the world and as a pandemic has had impact in almost every facet of daily life. The elderly have been extremely susceptible and preventing and managing COVID-19 has been challenging for healthcare providers. Nutrition and the social aspects of dining have resulted in changes and challenges we have never faced before. Balancing safety, infection control, social isolation, food/nonfood availability for nutritional care requires keeping current with the most recent directives and credible information as guides for effective care and management. This webinar will focus on the key areas of nutrition and dining impacted by COVID-19 and will explore the lessons learned to use to improve overall services moving forward.

    COVID-19 hit the world and as a pandemic has had impact in almost every facet of daily life. The elderly have been extremely susceptible and preventing and managing COVID-19 has been challenging for healthcare providers. Nutrition and the social aspects of dining have resulted in changes and challenges we have never faced before. Balancing safety, infection control, social isolation, food/nonfood availability for nutritional care requires keeping current with the most recent directives and credible information as guides for effective care and management. This webinar will focus on the key areas of nutrition and dining impacted by COVID-19 and will explore the lessons learned to use to improve overall services moving forward.


    Learning Objectives:
    • Identify credible and “best practice” resources for keeping current.
    • Develop a facility specific food, nutrition and dining plan for pandemic situations.
    • Implement “best practice” Quality Assurance and Performance Improvement (QAPI) for nutrition program and systems
    Speaker: 

    LTC Nutrition Expert, Brenda Richardson, MA, RDN, LD, CD, FAND

    Cost:

    Free to AHCA/NCAL members

    $75 for general public/ non-members

    Brenda Richardson, MA, RDN, LD, CD, FAND

    LTC Nutrition Expert, President-Brenda Richardson, LLC

    Brenda Richardson, MA, RDN, LD, CD, FAND has more than thirty years of proven success in directing multi-million dollar food service and nutrition operations. Brenda is a national lecturer, author/contributing author of many professional books and publications, and serves on state and national offices in the Academy of Nutrition and Dietetics. Her expertise is in demand as she has successfully assisted healthcare facilities cited with serious and immediate jeopardy deficiencies, achieve and sustain positive nutritional outcomes. Brenda is a Fellow with the Academy of Nutrition and Dietetics and serves on the Academy Finance and Audit Committee. Brenda has served on the Academy’s IMPACT Act Task Force, the Academy CMS Work Group; the Academy Positions Committee, and is Past- Chair of the Academy’s Political Action Committee (ANDPAC). In 2010, Brenda received the Academy’s “2010 Grassroots Excellence Award” and the Indiana Academy’s 2010 Honored Dietitian Award. In 2016, Brenda was then awarded the Academy’s prestigious Medallion Award for dedication to the high standards of the nutrition and dietetics profession through active participation, leadership and devotion to serving others in dietetics and allied health fields. Brenda has been selected as the Academy’s 2019 Lenna Frances Cooper Memorial Lecturer in recognition of her distinguished career and remarkable contributions to the nutrition and dietetics profession Brenda’s practical experience and skills put her in demand for advocating the profession, and professional speaking throughout the country.

  • Infection Prevention and Control Core Practices for Managing COVID-19

    Contains 6 Component(s)

    ​This package includes six action briefs that focus on five key areas in responding to the COVID-19 pandemic. Each action brief combines two key concepts – infection prevention and control and core practices. Infection prevention and control (IP&C) is an essential component of care in all long-term care centers. Vital to the success of the IP&C program is a set of core practices that are the foundational building blocks for success in every aspect of resident care.

    This package includes six action briefs that focus on five key areas in responding to the COVID-19 pandemic:

    • Introduction: The Infection Prevention and Control Program/Core Practices Connection
    • Self-Assessment
    • Communication and Documentation
    • Cohorting and Testing
    • Fostering Social Connections
    • Supporting Staff Wellness

    Each action brief combines two key concepts – infection prevention and control and core practices. Infection prevention and control (IP&C) is an essential component of care in all long-term care centers. Vital to the success of the IP&C program is a set of core practices that are the foundational building blocks for success in every aspect of resident care. 

    Core practices are a set of principles that revolve around providing reliable, person-centered care and doing the right thing in the right way. High performing health care systems are distinguished by a set of underlying core practices that allow them to effectively put systems in place for reliable care. Implementation of core practices will help make your infection prevention and control program more effective.

    Action briefs are designed to be quick references to help long-term care providers with meaningful implementation and tips. Please reach out to AHCA/NCAL at covid19@ahca.org with any questions.

    This package is free to AHCA/NCAL members

    Infection Preventionist Specialized Training (IPCO) Version 2

    $450 AHCA/NCAL Members | $650 Non-Members   REGISTER HERE

    AHCA Infection Preventionist Specialized Training (IPCO) is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) as established in the CMS Reform of Requirements of Participation for Long Term Care Facilities. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in a nursing center.

    It addresses both clinical and organizational systems, processes and cultural aspects of infection prevention and control which are fundamental to effectively leading and administering a center’s Infection Prevention & Control program. 

    5 ANCC approved contact hours and 22 NAB approved CEs are available upon completion.

    Infection Prevention & Control in the Post-COVID-19 World

    $199 AHCA/NCAL Member | $249 Non-Member    REGISTER HERE 

    Intended for Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders). 3 NAB approved CEs are available upon completion.

    3 NAB approved CEs are available upon completion and 3 contact hours for nurses through the Iowa Board of Nursing.

    Basics of Infection Prevention & Control in the Post-COVID-19 World

    Free to AHCA/NCAL members & general public    REGISTER HERE 

    This course is appropriate for all people who work in nursing homes.

  • Basics of Infection Prevention & Control in the Post-COVID-19 World

    Contains 2 Component(s)

    The COVID_19 pandemic has challenged infection prevention and control practices. This course will review how COVID-19 spreads, what signs and symptoms of COVID-19 are, and report illness. It will review what your role is in reporting suspicions of respiratory illness. It will review the basics of infection prevention and control practices including the future of infection prevention and control.

    The COVID_19 pandemic has challenged infection prevention and control practices.  This course will review how COVID-19 spreads, what signs and symptoms of COVID-19 are, and report illness.  It will review what your role is in reporting suspicions of respiratory illness.  It will review the basics of infection prevention and control practices including the future of infection prevention and control. 

    This course is appropriate for all people who work in nursing homes.

    Learning Objectives:

    • Discuss what COVID-19 is
    • Identify signs and symptoms of COVID-19
    • Explain your role in reporting suspicions of COVID-19
    • Discuss basics of infection prevention and control practices
    • Examine the future of infection prevention and control

    This program is free and available to AHCA/NCAL members and general public. 

    Pamela Truscott, MSN, RN, DNS-CT, QCP

    Senior Manager, Clinical and Regulatory Services with the American Health Care Association

    Pamela Truscott, MSN, RN, DNS-CT, QCP is the Senior Manager, Clinical and Regulatory Services with the American Health Care Association (AHCA).  She joined the AHCA family in June 2019 and has been actively involved with a variety of education, tools and resources such as: trauma-informed care, behavioral health, functional outcomes improvement, and infection prevention and control.  Prior to joining AHCA, Pam worked for the Nebraska Health Care Association as the Vice President of Professional Development for seven years.  She is an active member in the American Nurses Association as well as the American Association of Post-Acute Care Nurses.  Pam has over 20 years of long-term care experience and shares a passion for growing education and cultivating new leaders in long-term care.  

    Infection Preventionist Specialized Training (IPCO) Version 2

    $450 AHCA/NCAL Members | $650 Non-Members   REGISTER HERE

    AHCA Infection Preventionist Specialized Training (IPCO) is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) as established in the CMS Reform of Requirements of Participation for Long Term Care Facilities. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in a nursing center.

    It addresses both clinical and organizational systems, processes and cultural aspects of infection prevention and control which are fundamental to effectively leading and administering a center’s Infection Prevention & Control program. 

    5 ANCC approved contact hours and 22 NAB approved CEs are available upon completion.

    Infection Prevention and Control Core Practices for Managing COVID-19

    Free to AHCA/NCAL members   REGISTER HERE 

    This package includes six action briefs that focus on five key areas in responding to the COVID-19 pandemic. Action briefs are designed to be quick references to help long-term care providers with meaningful implementation and tips. Please reach out to AHCA/NCAL at covid19@ahca.org with any questions.

    Infection Prevention & Control in the Post-COVID-19 World

    $199 AHCA/NCAL Member | $249 Non-Member    REGISTER HERE 

    Intended for Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders). 3 NAB approved CEs are available upon completion.

    3 NAB approved CEs are available upon completion and 3 contact hours for nurses through the Iowa Board of Nursing.

  • Infection Prevention & Control in the Post-COVID-19 World

    Contains 3 Component(s), Includes Credits

    The COVID-19 pandemic has shaken the healthcare industry to its core. Infection prevention and control practices have been challenged at every corner. This course will review how COVID-19 spreads, how to track and report the illness including the regulatory requirements for infection prevention and control. It will review the basics of infection prevention and control practices and will look at the future of infection prevention and control. The course will describe the process for cohorting and utilizing testing to inform cohorting practices. It will look at how to conduct self-assessment processes to continually evaluate and improve the infection prevention and control program in long term care centers. Lastly, the course will review the process and necessity of screening practices and notifications to residents, families, and their representatives including the importance of communication.

    The COVID-19 pandemic has shaken the healthcare industry to its core.  Infection prevention and control practices have been challenged at every corner.  This course will review how COVID-19 spreads, how to track and report the illness including the regulatory requirements for infection prevention and control.  It will review the basics of infection prevention and control practices and will look at the future of infection prevention and control.  The course will describe the process for cohorting and utilizing testing to inform cohorting practices.  It will look at how to conduct self-assessment processes to continually evaluate and improve the infection prevention and control program in long term care centers.  Lastly, the course will review the process and necessity of screening practices and notifications to residents, families, and their representatives including the importance of communication.

    Learning Objectives:
    • Describe the biology and spread of COVID-19 
    • Explain the regulatory requirements 
    • Discuss tracking illness & reporting to States/NHSN
    • Identify steps for monitoring staff use of PPE, TBC, & handwashing 
    • Describe the process of cohorting 
    • Discuss using ICAR to conduct self-assessment 
    • Explain the process and necessity for screening visitors 
    • Discuss notifying residents, families, & resident representatives 
    • Review infection prevention and control in the post-COVID-19 world
    3.0 NAB approved CEs and 3 contact hours for nurses through the Iowa Board of Nursing will be awarded upon successful completion of the quiz. 
    Intended Audience: 

    Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders)

    Cost:
    • $199 AHCA/NCAL members
    • $249 general public/ nonmembers 

    Pamela Truscott, MSN, RN, DNS-CT, QCP

    Senior Manager, Clinical and Regulatory Services with the American Health Care Association

    Pamela Truscott, MSN, RN, DNS-CT, QCP is the Senior Manager, Clinical and Regulatory Services with the American Health Care Association (AHCA).  She joined the AHCA family in June 2019 and has been actively involved with a variety of education, tools and resources such as: trauma-informed care, behavioral health, functional outcomes improvement, and infection prevention and control.  Prior to joining AHCA, Pam worked for the Nebraska Health Care Association as the Vice President of Professional Development for seven years.  She is an active member in the American Nurses Association as well as the American Association of Post-Acute Care Nurses.  Pam has over 20 years of long-term care experience and shares a passion for growing education and cultivating new leaders in long-term care.  

    Infection Preventionist Specialized Training (IPCO) Version 2

    $450 AHCA/NCAL Members | $650 Non-Members   REGISTER HERE

    AHCA Infection Preventionist Specialized Training (IPCO) is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) as established in the CMS Reform of Requirements of Participation for Long Term Care Facilities. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in a nursing center.

    It addresses both clinical and organizational systems, processes and cultural aspects of infection prevention and control which are fundamental to effectively leading and administering a center’s Infection Prevention & Control program. 

    5 ANCC approved contact hours and 22 NAB approved CEs are available upon completion.

    Infection Prevention and Control Core Practices for Managing COVID-19

    Free to AHCA/NCAL members   REGISTER HERE 

    This package includes six action briefs that focus on five key areas in responding to the COVID-19 pandemic. Action briefs are designed to be quick references to help long-term care providers with meaningful implementation and tips. Please reach out to AHCA/NCAL at covid19@ahca.org with any questions.

    Basics of Infection Prevention & Control in the Post-COVID-19 World

    Free to AHCA/NCAL members & general public    REGISTER HERE 

    This course is appropriate for all people who work in nursing homes.

  • AHCA/NCAL Informational Webinar on Economic Impact Payments for Social Security and SSI Beneficiaries with Representative Payees 

    Contains 1 Component(s)

    AHCA/NCAL recently put together a webinar recording on economic impact payments (EIPs) from the Internal Revenue Service (IRS) and important facts for skilled nursing facilities, ICFs/IID, and assisted living centers to know on the use of them. IRS began issuing electronic EIPs on or about April 15 to people who received a tax refund electronically. The webinar covers what EIPs are and what steps we should take to protect beneficiaries receiving this benefit. EIP funds belong to the resident and they make decisions about fund use or may request assistance and guidance (such supports are acceptable). The recording also covers such areas as whether a resident can give their EIP funds to a family member and what to do if EIP funds are being misused. Finally, a variety of resources from the Social Security Administration to the National Center on Elder Law and Rights are available at the end of the webinar in which you can find further information that will be of assistance. If you have any questions around EIPs, please email COVID19@ahca.org.

    AHCA/NCAL recently put together a webinar recording on economic impact payments (EIPs) from the Internal Revenue Service (IRS) and important facts for skilled nursing facilities, ICFs/IID, and assisted living centers to know on the use of them.  IRS began issuing electronic EIPs on or about April 15 to people who received a tax refund electronically.  The webinar covers what EIPs are and what steps we should take to protect beneficiaries receiving this benefit.  EIP funds belong to the resident and they make decisions about fund use or may request assistance and guidance (such supports are acceptable).  The recording also covers such areas as whether a resident can give their EIP funds to a family member and what to do if EIP funds are being misused.  Finally, a variety of resources from the Social Security Administration to the National Center on Elder Law and Rights are available at the end of the webinar in which you can find further information that will be of assistance.  If you have any questions around EIPs, please email COVID19@ahca.org.  

  • COVID-19 Telehealth Waivers and AHCA/NCAL Member Experiences

    Contains 1 Component(s)

    Since 2011 skilled nursing facility (SNF), and in some cases assisted living (AL) residents, have only had access to limited telehealth services under Medicare fee-for service. However, with the announcement of the COVID-19 public health emergency (PHE) earlier this year, the U.S. Department of Health and Human Services (HHS) issued several waivers of existing telehealth limits during the PHE under provisions in Section 1135 of the Social Security Act. Since March 1, 2020, the Centers of Medicare and Medicaid Services (CMS) has removed geographic limits, limits on the type of services and frequencies of physician telehealth visits, limits on telehealth services that non-physician practitioners such as nurse practitioners can furnish, and removed the prohibition on furnishing physician and occupational therapy and speech-language pathology services. Additionally, relaxation of certain privacy regulations by HHS has permitted an explosion in the use of lower-cost audio-visual technology including smartphones, tablets, and software such as facetime and skype in the delivery of telehealth services. In this webinar, four AHCA members from independent owners to large multistate for-profit and nonprofit organizations will share their experiences in implementing the COVID-19 telehealth waivers and how they have helped improve care during the PHE. They will also share their thoughts on which waiver details they would like for AHCA to advocate to CMS, HHS, and Congress to make permanent.

    Since 2011 skilled nursing facility (SNF), and in some cases assisted living (AL) residents, have only had access to limited telehealth services under Medicare fee-for service. However, with the announcement of the COVID-19 public health emergency (PHE) earlier this year, the U.S. Department of Health and Human Services (HHS) issued several waivers of existing telehealth limits during the PHE under provisions in Section 1135 of the Social Security Act.  Since March 1, 2020, the Centers of Medicare and Medicaid Services (CMS) has removed geographic limits, limits on the type of services and frequencies of physician telehealth visits, limits on telehealth services that non-physician practitioners such as nurse practitioners can furnish, and removed the prohibition on furnishing physician and occupational therapy and speech-language pathology services.  Additionally, relaxation of certain privacy regulations by HHS has permitted an explosion in the use of lower-cost audio-visual technology including smartphones, tablets, and software such as facetime and skype in the delivery of telehealth services.  In this webinar, four AHCA members from independent owners to large multistate for-profit and nonprofit organizations will share their experiences in implementing the COVID-19 telehealth waivers and how they have helped improve care during the PHE.  They will also share their thoughts on which waiver details they would like for AHCA to advocate to CMS, HHS, and Congress to make permanent.

     Presenters:

    • Sarah Schuman, Brookside Inn Post Acute Care & Rehabilitation
    • Deb Bielek, Ensign Services, Inc.
    • Kristen Thrun, Burgess Square Healthcare and Rehab Care
    • Greg Johnson, MD, Sanford Health/Good Samaritan Society
    • Dan Ciolek, American Health Care Association/National Center for Assisted Living     
  • How to Prepare your Facility for Surge

    Contains 1 Component(s)

    Completion of this training is intended to prepare you to develop, manage and maintain a surge plan.

    This course is free and was designed to meet the critical staff shortages occurring as a result of COVID-19. You will need to register and create an account using your name and e-mail. Once you have created your account, you may complete the course on your own time, stopping as needed, and then rejoining the class wherever you left off. 

    Completion of this training is intended to prepare you to develop, manage and maintain a surge plan. 

    Key Takeaways 

    • Types of Surge (Begins at 9-minute mark) 
    • Components of a Surge Plan (Begins at ~10:48 minute mark) 
      • Space – Structure  
      • Staff – Identifying staff requirements 
      • Stuff – Equipment and Supplies Needed 
      • Systems – Policies and Procedures to keep residents and staff safe 
      • Safety – Providing a safe environment for residents, staff and visitors 
    • How to Develop your Surge Plan (Begins at ~16:55 minute mark)  
      • Understand the lifecycle of a surge event 
      • Include Infectious Disease Expert when developing plans, team effort to develop 

    Presented by RPA, a Jensen Hughes Company

    Main Office, 500 CrossKeys Office Park

    Fairport, NY 14450

CDC Launches LTC Frontline Staff Training Webinars

The resources below are for frontline staff in long-term care facilities. These short webinars are all published on the Key Strategies to Prepare for COVID-19 in Long-term Care Facilities (LTCFs) web page at the bottom under a “Webinar Series” section. These new webinars are intended to be a training tool/resource for frontline long-term care staff members.

Become a Temporary Nurse Aide or a Temporary Feeding Assistant


Currently, the 8-hour training program is permitted under special waivers, exceptions, or flexibilities for temporary nurse aide roles in these states:  

Delaware, Indiana, Iowa, Maryland, Nebraska, New Jersey, New York, Texas and West Virginia 

 

Additional training or other actions may be required in these states (please contact your state health care association or appropriate state agency for additional information about your state’s requirements):

 Alabama, Connecticut, District of Columbia, Georgia, Illonois, Kansas, North Carolina, New Hampshire, Mississippi, Pennsylvania, South Carolina, Tennessee and Virginia 

 REGISTER HERE FOR THE FREE 8 HR COURSE

If you plan to work in the state of Oklahoma you will need to take the free 16-hour course

 REGISTER HERE FOR THE FREE 16 HR COURSE

If your state is not listed above, check back often as more states are being added to the list weekly. You may also contact your state health care association for additional information about your state’s requirements. Find your state health care association here.



*DISCLAIMER*: AHCA/NCAL has created this course to assist providers to recruit and train temporary staff during the national emergency caused by the coronavirus pandemic.  Federal and/or state requirements may need to be waived to permit individuals under this training program in your location.  Employers should check with their state survey agencies and their state occupational licensing agencies, where applicable, to ensure individuals trained under this program are permitted to assist with care in your location. 

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The Joint Commission recognizes the incredible challenge that health care organizations and front-line workers face with the COVID-19 crisis. Visit their website for more information. 
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