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Level 1: Bronze Award- Commitment to Quality 

The goal of this award level is to provide applicants with the tools and resources they need to achieve performance improvement.

Bronze Criteria Series 

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Level 2: Silver Award- Achievement in Quality 

At this level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes.

SILVER CRITERIA SERIES 

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Level 3: Gold Award- Excellence in Quality 

At this level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction.

GOLD CRITERIA SERIES 

Key Dates to Know

2025 Bronze, Silver, and Gold application packets and resources will become available in July 2024. Save these dates!
  • 2025 Quality Award Program Kick-Off Webinar – July 9, 2024
  • Application Packets and Criteria Series available for all levels – July 9, 2024
  • Quality Award Portal Opens – August 2024
  • Intent to Apply Deadline – November 14, 2024, 8pm EST
  • Application and Payment Deadline – January 23, 2025, 8pm EST
Excellence in Action – Share Your Story
  • Share with us how engaging with the criteria and Quality Award journey has impacted the lives of your residents, staff, and community. Click here to share today!

Supporting Resources

  • Contains 1 Component(s)

    Join Quality Award Program Staff for a “Submit-Along” to complete your Intent to Apply submission. Follow along as Staff lead the step-by-step process for submitting an Intent to Apply in the Quality Award Portal. Attendees will have the opportunity to address their questions, learn about resources, and work directly with Quality Award Program Staff to complete their Intent to Apply. ​This webinar is available to AHCA/NCAL members only. Registration is Free.

    Commit to a 2025 Quality Award journey and make your commitment to quality improvement and performance excellence known! Join Quality Award Program Staff for a “Submit-Along” to complete your Intent to Apply submission. Follow along as Staff lead the step-by-step process for submitting an Intent to Apply in the Quality Award Portal. Attendees will have the opportunity to address their questions, learn about resources, and work directly with Quality Award Program Staff to complete their Intent to Apply.

    Prior to this webinar, it is highly recommended that you have an account created in the Quality Award Portal and that you come prepared with a credit or debit card to complete the Intent to Apply. Please have your billing address and zip code available as well. 

    Intent to Apply Costs*: Bronze - $75, Silver - $150, Gold - $300 (*Payments completed in the Quality Award Portal)

    This webinar is available to AHCA/NCAL members only. The webinar will be recorded and available for access after the live event. 

    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the Create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 
    Email educate@ahca.org if you need assistance with registering. 

    © 2024 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association.

  • Contains 1 Component(s)

    Join National Quality Award Program staff for essential information and insights to commence your 2025 application process with precision and efficacy. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered.

    Join National Quality Award Program staff for essential information and insights to commence your 2025 application process with precision and efficacy. This webinar will outline crucial deadlines, pivotal dates, and resources tailored to enhance applicant support. Participants will gain insight into new educational tools, as well as updates to existing resources. Participants will understand the significance of program policies and how they impact their application. Additionally, participants will also have the chance to get their questions answered.

    Registration is available for AHCA/NCAL Members only.
    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the Create an Account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Email educate@ahca.org if you need assistance.

    © 2024 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association.

  • Contains 1 Component(s)

    In a competitive and ever-changing market, assisted living providers must identify ways to stay a step ahead and stand out to potential customers and referral sources. The AHCA/NCAL National Quality Award Program provides the external validation necessary to set yourself apart from the competition. Historically, the Quality Award Program has been perceived as being only for skilled nursing centers. However, more assisted living communities than ever before are applying for and receiving the National Quality Award. In this webinar, we will break down the commonly cited barriers preventing assisted living communities from participating in the program and talk about the many free resources available to help assisted living providers succeed. Continuous quality improvement is possible, and the Quality Award journey can help you get there. This webinar is free to AHCA/NCAL members.

    In a competitive and ever-changing market, assisted living providers must identify ways to stay a step ahead and stand out to potential customers and referral sources. The AHCA/NCAL National Quality Award Program provides the external validation necessary to set yourself apart from the competition. Historically, the Quality Award Program has been perceived as being only for skilled nursing centers. However, more assisted living communities than ever before are applying for and receiving the National Quality Award. In this webinar, we will break down the commonly cited barriers preventing assisted living communities from participating in the program and talk about the many free resources available to help assisted living providers succeed. Continuous quality improvement is possible, and the Quality Award journey can help you get there.

    Learning Objectives:

    1. Participants will be able to describe the perceived barriers for assisted living participation in the program and how to overcome them.  
    2. Participants will be able to summarize the free resources available to help assisted living providers succeed in the program.
    3. Participants will discover how participation in the program would benefit their organization.  

    Speaker: Pamela Truscott DNP/HSL, MSN/ED, RN, C-CNL, C-AL, QCP, DNS-CT, RAC-CT, CDP, Director of Quality Improvement, NCAL

    Who Should View This Event: 

    Leadership (i.e. administrator, DON, etc.) at assisted living communities that are members of AHCA/NCAL.


    © 2023 American Health Care Association. All rights reserved. 

    All Perception vs. Reality: The Quality Award Program for Assisted Living Providers materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

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    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

     

    Step 1

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    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

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    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

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    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

  • Contains 1 Component(s)

    Understanding the scoring percentages in your feedback report is important in reading and grasping the comments offered by Quality Award Examiners. Please register for this short video that will assist in translating and understanding the comments in your feedback report.

    Understanding the scoring percentages in your feedback report is important in reading and grasping the comments offered by Quality Award Examiners. Please register for this short video that will assist in translating and understanding the comments in your feedback report.


    © 2022 American Health Care Association. All rights reserved. 

    All Back to the Basic: How to Read My Silver Feedback Report materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

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