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394 Results

  • Long Term Care Staff Immunization Kit

    Contains 3 Component(s)

    The NE QIN QIO: A kit to offset the fact that healthcare personnel in long-term care settings have the lowest reported influenza vaccination rates among all healthcare personnel.

    Here is a kit to offset the fact that healthcare personnel in long-term care settings have the lowest reported influenza vaccination rates among all healthcare personnel.

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  • Driving Quality by Operationalizing Business Systems: A Call to Action

    Contains 35 Component(s)

    This course, created by people who use business systems to drive quality within their centers, is designed to assist organizations in advancing their efforts to improve quality by operationalizing their key business system such as QAPI and Baldrige. It is designed with small videos, case studies and worksheets. You will find an abundance of resources and materials to help you on your journey.

    This course, created by experts who use business systems to drive quality, is designed to assist organizations in advancing their efforts to improve quality by operationalizing their key business system such as QAPI and Baldrige. It is designed with small videos, case studies and worksheets. You will find an abundance of resources and materials to help you on your journey.

    This course is designed so that learners will be able to:

    1. Identify the importance, framework and core elements of your business system (QAPI & Baldrige)
    2. Utilize tools and resources to assist in operationalizing your business system (QAPI & Baldrige)
    3. Creating a culture of quality through inclusive education programs and adoption efforts
    4. Discover ways to integrate business systems into daily life and work


    Stacey Merritt Hord, LNHA, MCD, CCC-SLP, QAPI

    Vice President of Quality for Golden Living

    Stacey Merritt Hord is the 2016/2017 Chair of the AHCA/NCAL Quality Improvement Committee and Vice President of Quality for Golden Living, the 3rd largest long term care provider in the country. Stacey is a health care executive with expertise in educating, deploying and sustaining Baldrige as a Business Model in post acute care and other sectors. Facilities under her operational oversight as an LNHA received AHCA Bronze and Silver recognition along with Alabama Level 1 Commitment to Excellence, Level 2 Progress Toward Excellence, and Level 3 Alabama Excellence recognition. Her faculty experience includes the AHCA/NCAL national convention, Alabama Quality Award Conference, AHCA Quality Symposium/Summit, Georgia Health Care Association Convention, and other venues. Stacey served on the panel of experts for the AL Quality Award Conference from 2004 - 2008 and has served as an AHCA Quality Award Examiner in multiple roles (Bronze, Silver, Silver Team Leader, Master Examiner) since 2002. She served as a member of the AHCA Quality Improvement Committee (QIC) and AHCA QAPI subcommittee from 2012- 2015. In addition, Stacey served as Chair of the 2015 QAPI Tools and Resources WorkGroup for the Quality Improvement Committee.

    Stephanie Marcotullio

    VP of Operations Advantage Management Group

    Quick bio:

    B.S. Health Sciences, Health Care Administration

    Have worked in long term care industry since 1994

    Started in activities, dietary, payroll, admissions, then moved to Administration

    Licensed Administrator for 15 years in 3 states, became a VP of Operations in 2012.

    Some achievements:

    • Deficiency Free Survey
    • AHCA Bronze and Silver award
    • AHCA Quality Committee member
    • AHCA Future Leader (currently in program)

    Courtney Krier Bishnoi

    Director of Quality & Quality Award Program

    Courtney Krier Bishnoi joined the American Health Care Association (AHCA) and National Center of Assisted Living (NCAL) in 2008. She serves as the Director of Quality & Quality Award Program.

    In that role, Courtney overseers the AHCA/NCAL National Quality Award program, a progressive program based on the Baldrige Performance Excellence criteria that recognizes quality performance in member organizations. Under Courtney's leadership, the program has expanded significantly, both in scope and size. The program receives nearly 1,000 applications per year, and has increased it's recognition by stakeholders and policy makers as an important distinction of quality. In addition to being responsible for the program operations, Courtney serves as staff liaison to the Board of Overseers, a 12-member board responsible for governing the program, and the Board of Examiners, an evolving group of 200 volunteers responsible for reviewing Quality Award applications.

    Courtney serves as lead on CMS' Quality Assurance/Performance Improvement (QAPI), preparing for the impending regulations and developing strategies to educate members.

    Before joining AHCA, Courtney served as the Award Program Coordinator at the American Society of Hematology (ASH), managing a number of medical grant-based award programs. Courtney received her Bachelors of Arts (BA) from the University of Arizona with a major in Communications and a minor in Business.

    Sandy Kingsley

    Director of QAPI, Wilmac Corporation


    Deborah Johnson

    Senior Vice President, Clinical Operations for Prestige Healthcare Management


    Janet Snipes, NHA

    Chair, AHCA Quality Improvement Committee

    Janet Snipes NHA is the Executive Director of Holly Heights Center in Denver, CO. Janet has worked at Holly Heights for the past 40 years.  She has served on the Colorado Health Care Association Board of Directors for the past 20 years and was the Chairman of the Board from 2004-2014.  She served as Chair of the American Health Care Association (AHCA) Quality Improvement Committee from 2010 to 2014.  Janet is currently the Chair of the AHCA Survey Regulatory Committee and serves on the AHCA Board of Governors.

    Barbara Baylis

    Accreditation Program Director, Providigm

    Barbara Baylis, RN, MSN, Accreditation Program Director, Providigm. She has more than 20 years as a Nurse Executive. Ms. Baylis has served as a Master Examiner for the American Health Care Association (AHCA) Quality Awards, is a member of the Technical Expert Panel developing federal standards for QAPI in nursing homes, and received AHCA's 2012 Mary K. Ousley Champion of Quality Award.

    David Gifford, MD, MPH

    Senior Vice President of Quality and Regulatory Affairs, AHCA

    David Gifford, MD, MPH, is a geriatrician and former medical director of several nursing homes in Rhode Island. He currently serves as the Senior Vice President of Quality and Regulatory Affairs at the American Health Care Association. He helped create the Quality Department at AHCA which assists providers in their quality improvement efforts and works with administration officials on regulations and policies impacting the profession. Dr. Gifford also serves on the Board of the Advancing Excellence in America’s Nursing Homes campaign and the Baldrige Foundation Board. He is a former Director of the Rhode Island State Department of Health, where he received the National Governor’s award for Distinguished Service Award for State Officials. Prior to that he served as Chief Medical Officer for Quality Partners of Rhode Island where he directed CMS’ national nursing home-based quality improvement effort. He also holds a faculty appointment at Brown University Medical School and School of Public Health. He received his medical degree from Case Western Reserve University and conducted his geriatric fellowship at UCLA where he also earned his Master’s in Public Health while a Robert Wood Johnson Clinical Scholar. 

    Kim Gimmaro

    Quality Specialist, Botsford Common Senior Community

    Kimberly Gimmarro serves as Quality Specialist for the 400-resident Botsford Commons Senior Community in Farmington Hills, Michigan. As a member of the campus' Quality Leadership Team, Kimberly provides individual and team training on Lean Six Sigma process improvement tools and methodologies; coaching managers and teams through Performance Improvement Projects.

    She is the organization's champion of comparative and competitive data, and white paper resources for benchmarking; and served as a member of AHCA's Long-Term Care Trend Tracker Advisory Group.

    Kimberly is a Senior Examiner in the AHCA/NCAL National Quality Award program (2013-2015), and serves as Faculty for the AHCA/NCAL Bronze Award, Silver Award, and Long-Term Care Trend Tracker Workshops in Michigan.

    Through her examiner experience, the organization's Strategic Plan gained further clarity through alignment with the Baldrige Performance Excellence Core Values, strengthening the emphasis on innovative programs. Kimberly utilizes Baldrige process scoring to measure and track progress with the organization's Quality Assurance Performance Improvement and Emergency Preparedness Readiness plans, enabling richer understanding of progress with the requirements.

  • Untangling QAPI or How We Saved 500K!

    Contains 1 Component(s)

    This opening presentation provides and initial overview to QAPI but then launches into a remarkable story demonstrating the way this center used QI tools to reduce their bad debt.

    QAPI has never been taught like this! In this session you will discover how one home, using all of the usual QI tools saved themselves hundreds of thousands of dollars and reduced their bad debt. 

  • Tips to Improve You Staffing Domain Score on CMS's 5 Star

    Contains 1 Component(s)

    Discover several tips to improve your staffing domain score on CMS's 5 Star

    Discover several tips that will improve your staffing domain score on CMS's 5 Star

  • Effective Tools to Engage Members

    Contains 1 Component(s) Recorded On: 10/21/2015

    Learn how three state affiliates successfully retain new and returning members through a variety of tools including personal member outreach, new member benefit webinars and welcome packets, customer satisfaction research, and an electronic member directory.

    Learn how three state affiliates successfully retain new and returning members through a variety of tools including personal member outreach, new member benefit webinars and welcome packets, customer satisfaction research, and an electronic member directory.

  • NCAL Pop Trivia Night

    Contains 1 Component(s)

    This fun video shows assisted living residents reaction to and knowledge of current pop culture.

    This fun video - shown at the 66th annual AHCA/NCAL annual convention & expo - shows assisted living residents reaction to and knowledge of current pop culture.

  • A QAPI Tracking Sheet & Demo

    Contains 1 Component(s)

    Sandy Kingsley shared these tools to help providers track their PIP projects.

    Sandy Kingsley shared these tools to help providers track their PIP projects. 

  • JUST SAY "NO" TO DRUGS AND "YES" TO SUCCESSFUL BEHAVIOR MANAGEMENT

    Contains 2 Component(s) Recorded On: 06/26/2015

    This issue of caring for individuals suffering from memory loss who may exhibit behaviors that are difficult to manage ISN'T JUST ABOUT MEDS! It's about the need for long term care professionals to value the strengths and social needs of the residents at the same level...no a higher level...than their physical needs. How to shift the paradigm from the highest priority of "clean, fed and dry" to "enjoyable contented days" is the key to providing excellent care for those entrusted to our care. The shift from the medical model to the social model continues to be the stumbling block...regardless of fancy initiatives with great names ....." Plan to join Diana to laugh and learn!

    This issue of caring for individuals suffering from memory loss who may exhibit behaviors that are difficult to manage ISN'T JUST ABOUT MEDS! It's about the need for long term care professionals to value the strengths and social needs of the residents at the same level...no a higher level...than their physical needs. How to shift the paradigm from the highest priority of "clean, fed and dry" to "enjoyable contented days" is the key to providing excellent care for those entrusted to our care. The shift from the medical model to the social model continues to be the stumbling block...regardless of fancy initiatives with great names ....."Plan to join Diana to laugh and learn!

    Learning Objectives:

    • Discuss the definitions of behaviors!
    • Describe the causes of behaviors that often lead to the use of
    antipsychotic medications.
    • Discuss the social assessment and social interventions that can be
    employed to reduce challenging behaviors without the use of antipsychotics
    while increasing the quality of life of the residents and the staff.


    Speaker:

    Diana Waugh, Waugh Consulting, LLC

  • Current Nutrition "Best Practice" to Reduce Hospital Re-Admissions

    Contains 1 Component(s) Recorded On: 09/15/2015

    This session will present an overview of current "best practice" nutrition for effective care transition management along with suggestions of how to apply "best practice" for use in daily practice.

    Providers must know how to meet the challenges of new CMS Value Based Purchasing related to Quality Measures and Reducing Hospital Re-Admissions. Food, nutrition and dining are integral components in reducing hospital re-admissions and overall care management. This session will present an overview of current "best practice" nutrition for effective care transition management along with suggestions of how to apply "best practice" for use in daily practice.

    Learning Objectives


    After this presentation, the attendee will be able to:
    • Know the background and focus of current "best practice" recommendations related to hospital re-admissions.
    • Discuss the importance of effective nutritional management related to Value Based Purchasing and Quality Measures.
    • Discuss practical application of "best practice" recommendations in daily practice

    Speaker:

    Brenda Richardson, MA, RDN, LD, CD, FAND

  • #Winning at Social Media

    Contains 1 Component(s) Recorded On: 08/26/2015

    This webinar gives an overview of the role that social media could play in your center or community's marketing and communication strategy. Find out the latest trends on what social media channels consumers are using and why, and how those trends could benefit your organization.

    As social media becomes an integral part of our daily lives, learn how to interact with current residents and families, as well as reach potential consumers. This webinar gives an overview of the role that social media could play in your center or community's marketing and communication strategy. Find out the latest trends on what social media channels consumers are using and why, and how those trends could benefit your organization.

    Learning Objectives:

    1. Understand the various social media channels currently popular among consumers and how to use them as a business.
    2. Develop a social media plan as part of a community's larger marketing and communications strategy.
    3. Know how to maximize the use of social media while protecting residents' privacy and mitigating risk to your company.

    Speakers:

    Rachel Reeves
    Director of Communications
    NCAL

    Amy Mendoza
    Senior Manager, Public Affairs
    AHCA

NCAL AHCA