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390 Results

  • QIES How Do I Access Five Star Preview Reports April 2019

    Contains 1 Component(s)

    Nursing centers can access their preview reports on their new Five Star Ratings through the QIES or Quality Improvement Evaluation System. CMS uses the QIES for many purposes including MDS submission and access to CASPER reporting. CMS provides notice of a center’s Five Star ratings prior to the information being posted live on Nursing Home Compare.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    Nursing centers can access their preview reports on their new Five Star Ratings through the QIES or Quality Improvement Evaluation System. CMS uses the QIES for many purposes including MDS submission and access to CASPER reporting. CMS provides notice of a center’s Five Star ratings prior to the information being posted live on Nursing Home Compare.


  • TeamSTEPPS 2.0 for Long-Term Care

    Contains 2 Component(s)

    The TeamSTEPPS 2.0 for Long-Term Care Instructor Manual is designed to help you develop and deploy a customized plan to train your staff in teamwork skills and lead a medical teamwork improvement initiative in your nursing home from initial concept development through sustainment of positive changes. Contained within the materials are comprehensive presentations and instructional guides, including short case studies and videos illustrating teamwork opportunities and successes. The AHRQ TeamSTEPPS is a resource available in the public domain that aligns with and can help providers address several areas of the AHCA PDPM Academy Core Competencies. The web address to access the TeamSTEPPS 2.0 for Long-Term Care curriculum is: https://www.ahrq.gov/teamstepps/longtermcare/index.html

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    The Agency for Healthcare Research and Quality (AHRQ) developed TeamSTEPPS 2.0. TeamSTEPPS was developed by AHRQ and the Department of Defense (DoD) as a teamwork system that offers a powerful solution to improving collaboration and communication within your institution. Teamwork has been found to be one of the key initiatives within patient safety that can transform the culture within health care. Patient safety experts agree that communication and other teamwork skills are essential for the provision of quality health care and for the prevention and mitigation of medical errors and patient injury and harm. 

    Provided as a flexible training kit, TeamSTEPPS 2.0 is an evidence-based program aimed at optimizing performance among teams of health care professionals, enabling them to respond quickly and effectively to whatever situations arise. This curriculum incorporates more than 30 years of scientific research that has been conducted on teams and team performance.

    This curriculum is a customized version of TeamSTEPPS 2.0 for use in long-term care settings. The TeamSTEPPS 2.0 for Long-Term Care Instructor Manual is designed to help you develop and deploy a customized plan to train your staff in teamwork skills and lead a medical teamwork improvement initiative in your nursing home from initial concept development through sustainment of positive changes. Contained within the materials are comprehensive presentations and instructional guides, including short case studies and videos illustrating teamwork opportunities and successes.

    The AHRQ TeamSTEPPS is a resource available in the public domain that aligns with and can help providers address several areas of the AHCA PDPM Academy Core Competencies

    The web address to access the TeamSTEPPS 2.0 for Long-Term Care curriculum is: https://www.ahrq.gov/teamstepps/longtermcare/index.html

     

  • 2019-Q1 Your Top-Line: Five-Star Predictions Frequently Asked Questions

    Contains 1 Component(s)

    In March, CMS announced changes to the Five-Star Rating system that will be published on Nursing Home Compare in late April. These changes include updated thresholds for achieving the various star ratings, which will result in several potential changes to a facility's Overall ratings. LTC Trend Tracker has put together the 2019-Q1 Your Top-Line to show an individual facility a projection of these changes. All data included in the Top-Line come from the March 2019 Nursing Home Compare data release. The new ratings will be published in late April and may be different from what is projected. .

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    In March, CMS announced changes to the Five-Star Rating system that will be published on Nursing Home Compare in late April. These changes include updated thresholds for achieving the various star ratings, which will result in several potential changes to a facility's Overall ratings.  

    LTC Trend Tracker has put together the 2019-Q1 Your Top-Line to show an individual facility a projection of these changes.  

    All data included in the Top-Line come from the March 2019 Nursing Home Compare data release. The new ratings will be published in late April and may be different from what is projected. 

    For more on Five-Star changes, attend AHCA/NCAL’s webinar here. 

  • Thriving in the Shark Waters of Healthcare….How Non-profits meet the challenge

    Contains 1 Component(s)

    Presented by Steven Chies

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    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    Learning Objectives:

    • Understand the key business model elements for skilled nursing facility operations.
    • Lists tactics for non-profit providers in meeting the challenges in skilled nursing facility
    operations.
    • Create models for sustainability in skilled nursing operations.

  • Member Five Star Toolkit

    Contains 4 Component(s)

    A member Five Star toolkit with the following items: Talking Points Template Media Statement Template Letter to Families Template Letter to Payors/ Referral Sources

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    • A member Five Star toolkit with the following items:
      • Talking Points
      • Template Media Statement
      • Template Letter to Families Template Letter to Payors/ Referral Sources
  • The Stars are Changing: What Will Happen to Your Five Star Rating?

    Contains 1 Component(s)

    CMS is making several changes to the Five Star Rating System a well as Nursing Home Compare in April 2019. All three components (survey, staffing and quality measure) of the Five Star Rating System will be affected and as a result many centers stars ratings will change. Join this webinar to learn what changes will occur and how the changes will impact your Five Star Rating.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    CMS is making several changes to the Five Star Rating System a well as Nursing Home Compare in April 2019.  All three components (survey, staffing and quality measure) of the Five Star Rating System will be affected and as a result many centers stars ratings will change.  Join this webinar to learn what changes will occur and how the changes will impact your Five Star Rating.


    Speakers: David Gifford & Kiran Sreenivas



  • CMS PDPM Reference Resources and Crosswalk Tables

    Contains 4 Component(s)

    Click here to access the following resources and crosswalk tables provided by CMS: • CMS Provider-Specific RUG-IV to PDPM Revenue Impact Estimate File • CMS PDPM Resident Classification Step-by-Step Walkthrough Document • CMS PDPM ICD-10-CM PT/OT/SLP Component Clinical Category Mapping Crosswalk • CMS PDPM NTA Component Comorbidity Mapping Crosswalk

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    Click here to access the following resources and crosswalk tables provided by CMS:

    • CMS Provider-Specific RUG-IV to PDPM Revenue Impact Estimate File
    • CMS PDPM Resident Classification Step-by-Step Walkthrough Document
    • CMS PDPM ICD-10-CM PT/OT/SLP Component Clinical Category Mapping Crosswalk
    • CMS PDPM NTA Component Comorbidity Mapping Crosswalk

  • Tips and Tools for Protecting Residents from Financial Exploitation

    Contains 1 Component(s)

    Too many vulnerable adults fall prey to con artists, family members, fiduciaries, and professional advisers who steal their nest eggs and threaten their financial security. The Consumer Financial Protection Bureau (CFPB) has released a manual to equip assisted living and nursing center staff with the know-how to prevent and spot the warning signs of financial exploitation. In this webinar, CFPB will take you through the manual and its key points.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    Too many vulnerable adults fall prey to con artists, family members, fiduciaries, and professional advisers who steal their nest eggs and threaten their financial security. The Consumer Financial Protection Bureau (CFPB) has released a manual to equip assisted living and nursing center staff with the know-how to prevent and spot the warning signs of financial exploitation. In this webinar, CFPB will take you through the manual and its key points. 

    LEARNING OBJECTIVES

    1. Prevent financial exploitation and scams by educating staff, residents, and family members about warning signs and precautions
    2. Recognize, record, and report financial abuse as early as possible using a model protocol and a team approach
    3. Get help from first responders in the community

    Speaker: Naomi Karp, Consumer Financial Protection Bureau

  • Pioneering Solutions to the Workforce Crisis

    Contains 2 Component(s)

    By the year 2024, direct care workers are projected to add more new jobs in our economy than any other single occupation. Your ability to achieve and sustain a competitive edge in this difficult labor market will require intentional steps to be the employer of choice in your community. Together, we'll explore the demographics influencing the availability of workers, discuss threats stemming from other service sectors, and share a range of innovative practices from quick wins to longer term strategies that lead to significant improvements in recruitment and retention.

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    By the year 2024, direct care workers are projected to add more new jobs in our economy than any other single occupation. Your ability to achieve and sustain a competitive edge in this difficult labor market will require intentional steps to be the employer of choice in your community. Together, we'll explore the demographics influencing the availability of workers, discuss threats stemming from other service sectors, and share a range of innovative practices from quick wins to longer term strategies that lead to significant improvements in recruitment and retention. 

    Objectives:
    1. Explain the key factors contributing to the workforce shortage
    2. Identify at least 3 strategies to improve employee recruitment
    3. Identify at least 3 strategies to improve employee retention
    4. Explain the impact of supportive supervision on retention
    Program Fees: 

    Member $25.00 

    Nonmember $60.00

    This Course Includes: 
    1. Recorded webinar, by instructor Sue Misiorki roughly 45 minutes
    2. PHI Resource – Younger Workers and the Direct Care Workforce
    3. PHI Resource – Older Workers and the Direct Care Workforce
    4. PHI Resource – Immigrants and the Direct Care Workforce
    5. PHI Resource - Men and the Direct Care Workforce
    6. PHI Orchard Cove Case Study
    7. PHI Growing a Strong Direct Care Workforce: Recruitment and Retention Guide for Employers
    8. Printable Certificate of Completion 

    Sue Misiorski

    New England Regional Director of Operations, SageLife

    Sue got her start in long term care working as a Certified Nursing Assistant and Home Health Aide while attending nursing school at the University of CT.  She has drawn upon her roots as a caregiver as she has devoted her career to building relationship centered senior living communities where quality of life, quality of care and quality of jobs are the norm. 

    Most recently, Sue served as Vice President of Workforce Innovations for PHI (Paraprofessional Healthcare Institute), the nation’s leading resource on the direct care workforce.  At PHI, Sue supported clients across the full continuum of long- term care services, specializing in person centered care, leadership development, and workforce strategies to improve recruitment and retention.

    Prior to joining PHI, Sue held positions as Director of Nursing and Vice President of Nursing in multi-site skilled nursing homes in New England.  Sue has supported the construction and opening of several new assisted living and skilled nursing communities, and has extensive experience with regulations, daily operations, and systems implementation.

    In addition, Sue is a national speaker on topics related to person centered care and recruitment and retention, is a collaborator with CMS on initiatives to improve quality of life, and an author of articles, curricula and handbooks on key topics relevant in senior living today.

    AHCA/NCAL’s 2020 Quality Summit and 2020 Independent Owner Leadership Conference offer you more great ways to address and tackle your workforce issues.

    The two events take place consecutively at the Gaylord Texan Resort & Convention Center in Grapevine, TX. Register for both and save $50.

    Advance Registration Deadline: February 24, 2020

     

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    Quality Summit

    March 9-11

    REGISTER

    The Quality Summit provides programming for all levels of staff in long term and post-acute care. The Summit kicks off with a workforce session brought to you by the Quality Cabinet Workforce Committee that will highlight best practices in staff retention, engagement, and recruitment.

    See the complete list of session topics and descriptions at QS.ahcancal.org.

    You can earn up to 11.5 CEs.


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    2020 Independent Owner Leadership Conference

    March 11-13, 2020 

    REGISTER

    If you’re an owner, operator, or administrator of roughly 10 or fewer facilities, the Independent Owner (IO) Leadership Conference is an outstanding opportunity for you to discuss the issues, like workforce challenges, that are critical to your business.

    This year, the focus is on Solutions to Differentiate Your Business, and a specific workforce session will provide you with strategies and tools for addressing challenges in hiring, retention, and turnover.

    You can earn up to 13.75 CEUs.

    Visit IO.ahcancal.org to find out more and register today.

    Visit AHCA/NCAL Publications for More Helpful Resources

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  • Toward Better Behavior: Yours, Mine, and Everyone Else's

    Contains 1 Component(s) Recorded On: 03/06/2019

    This session provides professional caregivers a framework for developing an assessment process that results in a deeper understanding of what motivates someone to do what they do. With greater understanding comes a more focused, personalized plan to accommodate the complicated needs of every individual.

    image

    How to Register in ahcancalED 

    Easy as 1, 2, 3 !

    click the image button found in the upper right corner of your screen or follow these three easy steps below! 

     

    Step 1

    image

    Go to the ahcancalED site at https://educate.ahcancal.org/and log in using the orange button in the upper left hand corner.

    Use your usual user name and password that you would use for LTC Trend Tracker or the AHCA NCAL website.  


    Don’t have one or can’t remember?

    Click the log in button and follow the directions found under the search button that reads-“If you need help retrieving your Username or Password, click here”.

    *Please note* you must add your member facility name to your login


    Once you are in and can see your name in the upper left hand corner, you are ready to go.

    Step 2

    image

    From the home page click on a category (Resources, Training, Webinars or Trending Now) For this demonstration, let’s try hovering over Webinars until upcoming webinars displays. 

    Under “upcoming webinars” go to a product in which you are interested. Click on the title.

    You’ll be redirected to the site where you can register for the product. This allows you to view the overview, handouts or resources associated with that product.

    Step 3

    image

    Almost there!

    Click the green register button.

    Fill out the registration details and voila! The products are yours to use indefinitely and can be found in your dashboard.

    FYI: after registering, you will be automatically notified when the recording of the webinar is ready.


    Need further help? Email us at educate@ahca.org

    We’ll walk you through it.

     

    As the long-term care demographics continue to shift and diversify, the greater the need to understand people as individuals. Achieving such understanding presents new challenges and considerations in assessment and care planning. While long-term care facilities once cared almost exclusively for the frail elderly, many of whom had also been diagnosed with dementia, today’s populations are far more varied in age, disability, and psychosocial circumstances. That makes understanding “what makes someone tick” more complicated, at best. This session provides professional caregivers a framework for developing an assessment process that results in a deeper understanding of what motivates someone to do what they do. With greater understanding comes a more focused, personalized plan to accommodate the complicated needs of every individual.

    Learning Objectives:

    1. Understand the concept of culture change and the expectations of regulators and consumers with regard to applying these principles;
    2. Develop a keener insight into human behavior and be able to apply that knowledge in creating an environment in which everyone thrives;
    3. Create person-centered, innovative interventions as alternatives to pharmacologic remedies in response to the behavioral health needs of residents with dementia;

    Speaker: Barbara Speedling, Quality of Life Specialist

    Barbara Speedling (Moderator)

    Quality of Life Specialist

    Barbara Speedling Personally dedicated to the creation of meaningful, satisfying lives for all those who rely on another’s care

    An inspirational and motivational speaker, Barbara is an author, educator and management consultant at the forefront of person-centered care. 

    An innovator with more than 30 years of practical experience within the adult care community, she is the expert providers turn to when they want to ensure that the services they provide meet not only the physical needs of their residents, but their emotional and psychosocial needs as well.

    Working from a core belief in the dignity and individuality of all people, Barbara has helped countless adult care communities implement her unique training and education programs that:

     

    • Improve the quality of care for those living with Alzheimer’s disease
    • Bring better quality of life to such residents, as well as to those who live with disease-related dementia, a mental illness, or a brain injury
    • Encourage staffers to use newly developed cultural empathy to form better relationships with those in their care
    • Offer new strategies for promoting harmony among increasingly diverse, younger and assertive populations
    • Open new pathways to maintaining regulatory compliance 
    • Support leadership and organizational development

    In addition to her degree in healthcare administration, Barbara is an accomplished musician and artist.  She uses those talents to develop new and creative ways of reaching out to those who are cognitively diminished.  She was also certified in 2015 by Dr. Susan Wehry as a Master Trainer for the OASIS education program for improved care of residents with dementia.

     

    The author of two books devoted to common sense advice for meeting the holistic needs of an increasingly diverse and challenging community, both Why is Grandma Screaming and Toward Better Behavior:  Yours Mine & Everyone Else’s are now widely distributed to staff members at community, residential and long-term care facilities across the country and in Canada.

     

    Blessed with boundless energy and tireless enthusiasm, Barbara also volunteers in her free time to offer caregiver education and support to families who need it most.  Through her affiliations with local artists and musicians in her native New York City, she also arranges therapeutic music, dance and wellness programming that improves the quality of life for local seniors.

NCAL AHCA