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Contains 1 Component(s) Includes a Live Web Event on 02/24/2026 at 1:00 PM (EST)
The Leadership Academy exists to equip leaders in Long Term Care and Assisted Living facilities with trust-building knowledge, skills, and practices to enhance patient safety, staff well-being, and the daily functioning of the facility. This virtual, interactive leadership development academy provides tools and strategies to build trust, strengthen teams, and improve outcomes across their organizations. Cost: $975 for AHCA Members $1175 for Non-Members
The Leadership Academy exists to equip leaders in Long Term Care and Assisted Living facilities with trust-building knowledge, skills, and practices to enhance patient safety, staff well-being, and the daily functioning of the facility.
This virtual, interactive leadership development academy provides tools and strategies to build trust, strengthen teams, and improve outcomes across their organizations.
Leadership Academy Participants Will Learn to:
- Assess the presence of trust in your facility
- Foster a culture of psychological safety
- Address resistance to change and misinformation
- Build trust through active listening and motivational interviewing
- Promote staff wellbeing and engagement
- Identify the impact of inequities in building trust
- Use motivational interviewing techniques
What to Expect:
- Virtual 17-week program
- Bi-weekly 1-hour commitment
- Live sessions, practice reflections, and peer collaboration
Cost:
$975 for AHCA Members
$1175 for Non-Members-
Register
- Non-member - $1,175
- Member - $975
- More Information
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Contains 3 Component(s) Includes a Live Web Event on 11/18/2025 at 2:00 PM (EST)
Join us for a two-part interactive webinar series designed to strengthen your understanding of how to read the Silver award criteria and craft criteria-focused responses. Whether you're new to the process or looking to refine your approach, this series offers valuable insights from an Examiner’s perspective. Registration is free to AHCA/NCAL members.
Join us for a two-part interactive webinar series designed to strengthen your understanding of how to read the Silver award criteria and craft criteria-focused responses. Whether you're new to the process or looking to refine your approach, this series offers valuable insights from an Examiner’s perspective.
Registration is free to AHCA/NCAL members.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to access recording, after registering:
- Go to Contents, click on the “View Archived Recording" button on the right hand side of the page.
- The presentation will open in a new window for you to view and hear the program.
Email educate@ahca.org if you need assistance.
STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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- Member - Free!
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Contains 3 Component(s)
This webinar will discuss what bullying is, how to identify bullying, how to create a positive environment, and how to respond to incidents of bullying. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.
Long term care facilities, including assisted living communities, serve millions of seniors across the country. It is critical that providers ensure the safety and wellbeing of their residents. This includes recognizing and resolving bullying behaviors from individuals residing in the center. Long term care facilities offer a wonderful opportunity for seniors to socialize with others facing similar needs, but we cannot assume that everyone will get along, or that victimization will not occur. We also must not accept this behavior as a normal process. This webinar will discuss what bullying is, how to identify bullying, how to create a positive environment, and how to respond to incidents of bullying.
Presenter: Pamela Truscott, DNP/HSL, MSN/ED, RN
Objectives: After attending this session, participants will be able to:
- Describe what bullying is.
- Identify characteristic traits of bullying and risk factors of victimization.
- Discuss how to create a positive environment.
- Respond to incidents of bullying.
Cost: $25 for AHCA/NCAL Members I $65 for Non-members
No CEs awarded upon completion.
Audience: All in assisted living and nursing homes
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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Register
- Non-member - $65
- Member - $25
- More Information
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Contains 3 Component(s)
Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.
Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results.
Presenter: Pamela Truscott, DNP/HSL, MSN/ED, RN
Objectives: After attending this session, participants will be able to:
- Describe the structural design of an organization focused on performance excellence.
- Explain the systems perspective and core values and concepts of highly successful organizations.
- Discuss the continual quality improvement process through process evaluation using systematic approaches, deployment, integration, and learning.
Cost: $25 for AHCA/NCAL Members I $65 for Non-members
No CEs awarded upon completion.
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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Register
- Non-member - $65
- Member - $25
- More Information
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Contains 3 Component(s)
Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.
Chaos getting in your way? Put an end to it by implementing a proactive operational management strategy. This session will focus on setting a foundation for strong systems and process, quality improvement efforts, engaging your most valuable asset – your workforce, and how your organization can achieve sustainable results.
Presenter: Pamela Truscott, DNP/HSL, MSN/ED, RN
Objectives: After attending this session, participants will be able to:
- Describe the structural design of an organization focused on performance excellence.
- Explain the systems perspective and core values and concepts of highly successful organizations.
- Discuss the continual quality improvement process through process evaluation using systematic approaches, deployment, integration, and learning.
Cost: $25 for AHCA/NCAL Members I $65 for Non-members
No CEs awarded upon completion.
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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Register
- Non-member - $65
- Member - $25
- More Information
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Contains 3 Component(s)
Dementia care is one of the top services that assisted living providers across the country provide every day but are we prepared enough? Empathy, compassion, and patience are critical components when caring for residents affected by dementia. This session will provide insight into how perception may be impacted as well as the difference between misperceptions and misidentifications that contribute to perception versus reality challenges. Registration is $25 for AHCA members and $65 for Non-members. Access this webinar on-demand. Live participation is not required. No CE credits will be awarded.
It is estimated that by 2050 over 16 million people will suffer from dementia. Every 65 seconds someone new is diagnosed with Alzheimer’s and it impact 200,000 people under the age of 65 in the U.S. alone. Every year in the U.S. over 500,000 people die from Alzheimer’s disease and it is the only top 10 death with no known cure. Dementia care is one of the top services that assisted living providers across the country provide every day but are we prepared enough? Empathy, compassion, and patience are critical components when caring for residents affected by dementia. This session will provide insight into how perception may be impacted as well as the difference between misperceptions and misidentifications that contribute to perception versus reality challenges.
Presenter: Pamela Truscott, DNP/HSL, MSN/ED, RN
Objectives: After attending this session, participants will be able to:
- Discuss how perception may be altered in someone who suffers from dementia.
- Describe the difference between misperceptions and misidentifications and how this can impact perception and understanding.
- Explain how to increase awareness and empathy when caring for residents with dementia.
Cost: $25 for AHCA/NCAL Members I $65 for Non-members
No CEs awarded upon completion.
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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Register
- Non-member - $65
- Member - $25
- More Information
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Contains 1 Component(s)
Join OHCA and Strategy Director Erin Hart to learn about the Next-Generation MyCare Ohio Plans. This session will detail the upcoming program changes and provide practical strategies for facilities to optimize their in-network plans, focusing on care coordination, utilization management, transportation, and working with AAAs. A Q&A will follow. Registration is available for members only.
Join OHCA QP and OHCA’s Strategy Director, Erin Hart, for an educational session on Next-Generation MyCare Ohio Plans. This session will provide an in-depth overview of the upcoming changes to the MyCare Ohio program and how facilities can strategically position their in-network plans to best support residents and families. Attendees will learn practical strategies for care coordination, utilization management, transportation services, and working effectively with Area Agencies on Aging (AAAs). A Q&A segment will follow to address participant questions and real-world scenarios.
Learning Objectives
By the end of this session, participants will be able to:
- Describe key updates and differences in the next-generation MyCare Ohio plans.
- Identify strategies to optimize facility participation and positioning within MyCare networks.
- Explain how care coordination, utilization management, and transportation processes differ under the new plan structure.
- Recognize the role of AAAs and effective collaboration methods for improved resident outcomes.
- Apply best practices to educate residents and families on plan selection and access to care.
Speaker:
Erin Hart, Strategy Director, Ohio Health Care Association
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Register
- Member - Free!
- *Further discounts may apply once you log in.
- More Information
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Contains 3 Component(s), Includes Credits
This session will give participants the opportunity for reviving their leadership approach, thriving in their role, and achieving remarkable results all without more striving to achieve more. NAB Credit Available
In today's high-pressure work environment, many leaders feel overwhelmed, stressed, and exhausted, trapped in what I call the 'Energy Exhaustion Cycle.' This cycle is driven by a disengaged workforce, where employees lack emotional connections with their leader, their work, and their colleagues. This transformative presentation goes beyond traditional task-based initiatives to conquer this disengagement, to addressing its root cause, and offering leaders an attention-focused solution that enhances engagement, productivity and profitability, without adding to their workload.
Participants will be taken on inspiring journey filled with compelling stories, lighthearted humor, and actionable best practices designed to create emotional connections in the workplace. They will discover how to harness the power of their attention to forge deep emotional connections and cultivate team unity around shared purpose and priorities. Participants will learn to focus on "Hearts before Habits," "We before Me," and "Community before Unity," revitalizing their leadership approach and transforming their workplace culture. This session will equip leaders with strategies to strengthen their team's sense of identity, purpose, and belonging and move them from just surviving in the "Energy Exhaustion Cycle" to thriving in the "Energy Exhilaration Cycle"
Participants will explore how to cultivate meaningful connections by knowing who their team members are, not just what they do. Participants will learn how to empower their people through delegation and collaboration that not only build trust and confidence but also encourage recognition and growth. Participants will discover effective strategies to combat workplace loneliness by fostering a sense of community.
By implementing these practices, leaders will see increased engagement, reduced turnover, higher operating margins, greater qualify of life for all. This session will give participants the opportunity for reviving their leadership approach, thriving in their role, and achieving remarkable results all without more striving to achieve more.- Analyze the root causes of leadership stress and exhaustion and determine how shifting attention and priorities can transition teams from the "Energy Exhaustion Cycle" to the "Energy Exhilaration Cycle."
- Focus leadership attention on practices that build emotional connections with employees, elevating engagement and productivity without increasing workload.
- Apply the principles of "Hearts before Habits," "We before Me," and "Community before Unity" to strengthen identity, purpose, and belonging, aligning teams around shared goals and values.
Cost: $59 for AHCA/NCAL Members I $69 for Non-members
1 NAB credit available upon completion.
Instructions to Register:
- For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page.
- If you have forgotten your password, click here.
- If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
- If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status.
Instructions to Begin, after registering:
- To begin the training, click on the Contents tab.
- Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view.
Completion Deadline
Individuals have until Oct. 31, 2026 to complete. After October 31st, 2026, this session will no longer be available to access or earn additional CEs.
Email educate@ahca.org if you need technical assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
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Register
- Non-member - $69
- Member - $59
- *Further discounts may apply once you log in.
- More Information
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Contains 1 Component(s)
IMPROVING NURSE & PHYSICIAN COMMUNICATION
Discover how stronger communication can improve:
- Hospitalizations & ER utilization
- Medication prescribing
- Lab & radiology testing
- Family satisfaction
- Liability
Who Should Join:
FHCQP Network member ORGANIZATION and FACILITY level team members who are involved with Quality Improvement (DON, Administrators, Regional Nurses, QAPI Nurses, MDS, etc.). All FHCQP members are ENCOURAGED to join!
Presenters:
Featuring Dr. Gifford, Chief Medical Officer, AHCA
When:
October 16th at 12pm EST
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Instructions to listen, after registering:
- Log in and return to the contents page to open the webinar.
Email educate@ahca.org if you need assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
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Register
- Member - Free!
- *Further discounts may apply once you log in.
- More Information
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Contains 1 Component(s)
Please join us to hear important details on enrollment and Molina health care dual plan benefits directly from the Molina Health Care community outreach team. This information will benefit your team and residents during this fall and next year’ s NextGen program enrollment and state-wide implementation.
Agenda:
- What's Changing January 1st?
- What do members need to do?
- What is the AEP Timeframe?
- Overview of Molina Complete Care for Mycare Ohio
- Q&A's
Who Should Join:
Admissions/Marketing, Administrators, Social Work, anyone who will assist residents during open enrollment.
Instructions to Register:
- To avoid technical problems, use Google Chrome.
- Members will need to log in using their existing email and password first.
- Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page.
- If you have forgotten your password click here.
- If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar.
Email educate@ahca.org if you need assistance.
© 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
-
Register
- Member - Free!
- *Further discounts may apply once you log in.
- More Information
