During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. Registration is free to AHCA/NCAL members. Each webinar will be recorded.

Building Trust is an online training course with take-home practice exercises designed to help leaders build trust within and across teams, shifts, and departments, to improve staff wellbeing, retention & recruitment, and resident outcomes. Registration is $250 members and $450 non-members.

The Immediate Jeopardy Toolkit on-demand webinar provides a comprehensive overview of CMS guidance and regulatory expectations related to Immediate Jeopardy (IJ) determinations as outlined in Appendix Q. This webinar is designed for skilled nursing leaders to recognize, prevent, and respond to Immediate Jeopardy (IJ) situations under CMS regulations. The resource includes step-by-step processes for removal and correction, customizable templates and checklists, offers QAPI-based strategies for ongoing prevention and clear communication protocols for engaging staff, residents, and staff. Designed to strengthen regulatory readiness, the toolkit equips facilities with actionable tools to safeguard residents, reduce compliance risk, and support a culture of safety and quality. Registration is free to AHCA/NCAL members.

The Social Services on-demand webinar provides a detailed overview of the federal requirements under 42 CFR §483.40(d) and related F-tags, including the provision of medically related social services, social worker qualifications, and state-specific regulations. The session also highlights the role of social workers in supporting resident rights, facilitating care conferences, coordinating discharges, and addressing behavioral health needs. Additional topics include trauma-informed care, substance use disorder, grievance programs, and survey focus areas, with practical strategies to strengthen compliance and enhance quality outcomes. Registration is free to AHCA/NCAL members.

CMS Mandates Extra Training to Qualify as an Infection Preventionist. IPCO Delivers that Training! Become a specially trained and qualified Infection Preventionist by completing the American Health Care Association’s Infection Preventionist training. Cost: $450 AHCA/NCAL members | $650 Non-members. If you are unsure of your member status, please email educate@ahca.org before making payment.

Attendees will learn the best practices and lessons learned as Idaho implemented their Certified Nursing Assistant program and as Ohio developed their Licensed Nursing Home Administrator program. Michelle Day, Equus Workforce Solutions, will share information about resources and technical assistance to help you get your program approved. This webinar is available free to AHCA/NCAL members.

This webinar will review key take aways from a mindfulness-based stress reduction program as well as the impact that yoga has on resiliency, mental health, and wellness. ​This on-demand webinar is available free to AHCA/NCAL members.

This guide was created to assist facility leadership (Administrators and DONs) in establishing, maintaining, and improving relationships between leadership and the facility’s Medical Director. The guide outlines regulatory requirements for policies and procedures, as well as how policies apply to Payroll Based Journal (PBJ) submissions. Job responsibilities are provided, per regulation, but facilities will need to tailor this information to meet the specific facility/resident needs. Best practices are included to encourage the strengthening of relationships with Medical Directors and provoke thought into how to establish and/or improve these relationships. Registration is free for AHCA members and $25 Non-members

This resource considers various aspects of your facility and workforce profile to assist in and setting a plan to recruit and retain your workforce. Registration is free for AHCA/NCAL Members.

Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in assisted living or skilled nursing centers. The cost is $450 for AHCA/NCAL members and $650 for non-members. If you are unsure of your member status, please email educate@ahca.org before making a payment.