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  • Use discount code Winter25 to save $100 off registration fees! Now through January 6th
    Contains 54 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/24/2026 at 1:00 PM (EDT)

    The Leadership Academy exists to equip leaders in Long Term Care and Assisted Living facilities with trust-building knowledge, skills, and practices to enhance patient safety, staff well-being, and the daily functioning of the facility. This virtual, interactive leadership development academy provides tools and strategies to build trust, strengthen teams, and improve outcomes across their organizations. Cost: $975 for AHCA Members $1175 for Non-Members

    Use discount code Winter25 to save $100 off registration fees! Now through January 6th
    The Leadership Academy exists to equip leaders in Long Term Care and Assisted Living facilities with trust-building knowledge, skills, and practices to enhance patient safety, staff well-being, and the daily functioning of the facility. 
    This virtual, interactive leadership development academy provides tools and strategies to build trust, strengthen teams, and improve outcomes across their organizations.
    Leadership Academy Participants Will Learn to:
    • Assess the presence of trust in your facility
    • Foster a culture of psychological safety
    • Address resistance to change and misinformation
    • Build trust through active listening and motivational interviewing
    • Promote staff wellbeing and engagement
    • Identify the impact of inequities in building trust
    • Use motivational interviewing techniques
    What to Expect:
    • Virtual 17-week program The first session kicks off March 24th! Save your calendar! 
    • Bi-weekly 1-hour commitment
    • Live sessions, practice reflections, and peer collaboration
    Cost:

    $975 for AHCA Members
    $1175 for Non-Members

    This program offers up to 24.75 NAB-Approved CE credits for administrators and 24.75 contact hours for nurses. Please note, nurses are individually responsible for submitting the necessary documentation to verify continuing education completion for license renewal
  • Contains 2 Component(s) Includes a Live Web Event on 01/29/2026 at 3:00 PM (EST)

    Cross-training is more than a staffing solution—it’s a strategic approach to strengthening organizational resilience and supporting succession planning. In this panel session, explore how organizations identify, design, and implement cross-training opportunities, and the role these efforts play in preparing for leadership transitions. Learn, firsthand, from industry peers about their challenges and successes. Leave this session with actionable advice for implementing, revising, or expanding cross-training initiatives in your own organization. Registration is free to AHCA/NCAL members. The webinar will be recorded.

    Cross-training is more than a staffing solution—it’s a strategic approach to strengthening organizational resilience and supporting succession planning. In this panel session, explore how organizations identify, design, and implement cross-training opportunities, and the role these efforts play in preparing for leadership transitions. Learn, firsthand, from industry peers about their challenges and successes. Leave this session with actionable advice for implementing, revising, or expanding cross-training initiatives in your own organization.

    Panelists

    1. Tina Whitstein – Denali Center, Silver recipient in 2023
    2. Bre Gregory –Nottingham Health and Rehab, Gold recipient in 2025
    3. Dawn Hummel- Bethany Retirement Living, Silver recipient in 2023
    4. Kendyl Kelly - Manager, Quality Improvement, AHCA Quality and Regulatory Affairs – Moderator

    Learning Outcomes:

    1. Understand the value of cross-training.
    2. Explore practical applications for implementing cross-training.
    3. Develop at least one actionable step or improvement idea for cross-training. 
    Registration is free to AHCA/NCAL members. 

    If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)

    Instructions to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 
    Instructions to join, after registering:
    • On the day of the webinar, you will be able to join 15 mins before. 
    • Log in and return to the contents page to open the webinar.
    Email educate@ahca.org if you need assistance.

    STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

    To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

  • Contains 10 Product(s) 1 new product(s) added recently

    During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences. It is also an opportunity to get your pressing questions answered. Registration is free to AHCA/NCAL members. Each webinar will be recorded.

    AHCA/NCAL is holding a webinar series this year focused on workforce related matters impacting our long term care providers across the country.  This series is focused on issues from career ladders to getting more youth interested in the long term care field to hiring immigrants and refugees.  During this series, hear directly from provider members – including AHCA/NCAL workforce committee members – and other experts on these matters on what has and hasn’t worked from their experiences.  It is also an opportunity to get your pressing questions answered. 

    Registration is free to AHCA/NCAL members. 

    If you are not able to attend live, the recording will be provided to you. A certificate of attendance will be available after webinar. (No CEs)

    Webinar's in this series will include:
    1. Interested in an Apprenticeship Partnership?
    2. Building the Path: Creating Careers in Long Term Care
    3. Refugee Workforce Partnerships in Long Term Care
    4. Career Upskilling: Creating Opportunities to Level Up
    5. Key Strategies for Retaining Your LTC Workforce 
    6. Building Employee Resiliency through Person-Centered Approaches
      1. Resource: Building Employee Resilience Through Person-Centered Approaches
    7. Why Registered Apprenticeship? How It CAN Help Build Your LTC Workforce
      1. Resource: Careers in Caring Q&A with Equus Workforce Solutions
    8. Inspiring the Next Generation: Engaging Youth in Long Term Care: Part 1
      1. Resource: How To Guide: Hosting a Facility Tour
    9. Inspiring the Next Generation: Engaging Youth in Long Term Care: Part 2:
      1. Resource: Top Social Media Strategies to Recruit & Retain Your Workforce
    10. Building Resilient Teams Through Cross-Training: Strategies, Challenges, and Success Stories Register here to attend live
    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Email educate@ahca.org if you need assistance.

    STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

    To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

  • Contains 1 Component(s) Includes a Live Web Event on 01/07/2026 at 2:00 PM (EST)

    This workshop is designed to help you build a stronger and deeper understanding of the Bronze criteria while polishing your application for submission. This workshop will be recorded. Registration is free for AHCA/NCAL members only. No CEs are associated with this workshop. We will have a Q&A session at the conclusion of this presentation.

    The National Quality Award Program is excited to host a virtual workshop for members on the 2026 Bronze Quality Award. Join Pamela Truscott, Director of Quality Improvement at NCAL, and Kendyl Kelly, Manager of Quality Improvement at AHCA, as they guide you through the nuances of the Bronze application process. This workshop is designed to help you build a stronger and deeper understanding of the Bronze criteria while polishing your application for submission.

    Learning Objectives:

    • Understand how the Bronze criteria can support a robust quality improvement culture.
    • Review key 2026 Bronze award dates and deadlines.
    • Learn how to use insights from the Bronze application to align leadership, workforce, priorities, and quality efforts.
    • Work through responses to the five most-missed Bronze criteria.
    • Prepare to use the Bronze Series of videos to complete a full application.

     If you have any questions, please contact the Quality Award team at qualityaward@ahca.org

    Cost: Free for AHCA/NCAL Members. No CEs awarded upon completion. 

    Instructions to Register:
    • For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page. 
    • If you have forgotten your password, click here
    • If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register. 
    • If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status. 
    Instructions to Begin, after registering: 
    • To begin the training, click on the Contents tab.
    • Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view. 


    © 2026 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.
  • Use "Fall100" to receive $100 OFF registration
    Contains 160 Component(s), Includes Credits

    This series builds upon training and education administrators received in their Administrator in Training programs and clarifies the rationale behind the actions nursing facility administrators should take each day to effectively manage their facilities. Cost: $450 AHCA members and $650 Non-members.

    The Nursing Home Administration series delivers a comprehensive review of key topics that affect how successfully administrators operate skilled nursing facilities. The modules relate to all aspects of facility management including financial, clinical, regulatory, and leadership. Under each of these overarching topics, are detailed webinars that review important topics including:

    • Payers and cost reporting
    • Revenue cycle management
    • PDPM
    • PBJs
    • CMS 5-star quality measures
    • The history of long-term care regulations
    • How statutes, regulations, and guidance differ
    • Leadership and team building
    • Survey preparation 
    • Post-survey actions, including QAPI and writing plans of correction. 


    This series builds upon training and education administrators received in their Administrator in Training programs and clarifies the rationale behind the actions nursing facility administrators should take each day to effectively manage their facilities.

    Cost: $450 $350 AHCA members | $650 $550 Non-members. Receive $100 OFF registration using discount code “FALL100” from Oct 1 through Dec 31, 2025.

    Group purchase with discount structure is available for groups of two or more. There are no refunds and no transfers. Visit the FAQs to know more about the discount offered.

    Welcome Video: 
    • Clifton J. Porter II, AHCA President and CEO
    Presenters:
    • Crystal Bowens, DHA, MSN, LNHA, RN, GERO-BC, PMP, CIC
    • Hawley Hunt, Senior Director, Regulatory and Quality Services, American Health Care Association
    • Amy Miller RN, BSN, RAC-CT, CPC, Director, Clinical and Regulatory Services, American Health Care Association
    • Nisha Hammel, MSW, Vice President, Reimbursement Policy and Population Health, American Health Care Association
    Closing Video:
    • Urvi Patel, MPH, Senior Director – Quality Improvement 
    Credits Offered:
    21.5 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB) and 21.5 contact hours are available upon course completion.
    Instructions to Register:
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Instructions to Begin, after registering: 
    • To begin the training, click on the Contents tab.
    • Participants can move throughout the course by clicking on the header of each module to expand or minimize their view. 
    Email educate@ahca.org if you need technical assistance. For questions regarding course content, please email regulatory@ahca.org.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

    Frequently Asked Questions
    Download a copy of the list of course contents to review what is offered.

    Do you have to be an AHCA member to register ?

    No. Both AHCA members and nonmembers are eligible to participate in the course. Registration fees vary upon membership.

    How much does it cost to take the training?

    Registration fee: $450 members, $650 nonmembers. Registration is required as an individual log in and not more than one individual registering for access.

    How can an organization group register and pay for NHA Essentials?

    Group purchase is available for groups of 2 or more.  AHCA offers the following discount structure for groups: 2-4 registrations will receive $25 off each registration.  5 or more registrations will receive $50 off each registration. And 10 or more receive $100 off. 

    To qualify for group discounts on registrations, advance email requests to educate@ahca.org and invoice payments are required.

    After full payment is made for group purchase of the course, you will be provided with a unique code for the individuals to use online during the course registration process, which will translate to $0 due upon registration (because full payment has already been received).  

    One code will be provided for each group with a max allowance of times that the code can be used based on the group’s payment. 

    Each individual will need to login to the AHCA website to access ahcancalED and then complete their own registration using the group code.

    Do I need to review the modules in the order they appear? 

    No. The modules are listed in the recommended order for viewing, but participants should consider their current roles and responsibilities, mentor recommendations, and time management.

    Learners are required to view the introduction video before completing the remainder of the course. The closing video is required before completing the final exam.

    What does a participant get when they complete the course?

    Participants receive one certificate at the completion of the course. Awarding them:

    • 21.5 continuing education hours (CEs) from the National Association of Long Term Care Administrator Boards (NAB) 
    • 21.5 contact hour through the Iowa Board of Nursing
    I am having technical difficulties, who can help?
    -- for a better web experience, please use Google Chrome Internet Browser and NOT Internet Explorer.

    Please email us at educate@ahca.org.

  • Contains 7 Component(s)

    This series will guide participants through the fundamentals of process design, improving workflow, and performance management. Through real-world exercises using as an example F812 Food Procurement, participants will learn how to use an effective, systematic approach to design, manage, and improve operations. Such improvements support survey readiness and success. Registration is free to AHCA members. These webinars are available on-demand. Live attendance is not required.

    The cornerstone of organizational performance improvement is well-designed work processes. Join us for a three-part webinar series focused on equipping organizations with tools, strategies, and insights needed to design, manage, and continuously improve work processes. This series will guide participants through the fundamentals of process design, improving workflow, and performance management. Through real-world exercises using as an example F812 Food Procurement, participants will learn how to use an effective, systematic approach to design, manage, and improve operations. Such improvements support survey readiness and success.

    • Webinar 1: Designing Effective and Efficient Work Processes: Available Now!
    • Webinar 2: Managing Processes for Optimal Results – Coming Soon
    • Webinar 3: Evaluate, Improve, and Excel – Coming Soon
    Registration is free to AHCA/NCAL members. These webinars are available on-demand. Live attendance is not required. 
    Instructions to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website, you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password, click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 
    Instructions to access recording, after registering:
    1. Go to Contents, click on the “View video" button on the right hand side of the page. 
    2. The presentation will open in a new window for you to view and hear the program. 
    Email educate@ahca.org if you need assistance.

    STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY

    To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.


  • Contains 2 Component(s)

    In this discussion, Rick, Alex, and Nicole discuss the elements of F-755 in detail, including examples in practice, tips for establishing a solid foundation in compliance with F-755, and what you should leverage with your pharmacy partner to help you provide the best medication management to your residents. Registration is free for AHCA members.

    This program revolves around the Centers for Medicare and Medicaid Services (CMS) regulatory tag, F-755, and how it pertains to skilled nursing care. The core components of F-755 include pharmacy services, procedures, and service consultation. These components guide facilities to develop policies, procedures, and actions so they can manage the complex medication needs of residents safely – ensuring timely medication delivery and avoidance of errors. This regulation is designed to promote resident safety and accountability at the facility level. In this discussion, Rick, Alex, and Nicole discuss the elements of F-755 in detail, including examples in practice, tips for establishing a solid foundation in compliance with F-755, and what you should leverage with your pharmacy partner to help you provide the best medication management to your residents.

    At the end of this program, the learner will be able to:

    1. Identify the core regulatory elements of F-Tag 755 and describe its requirements for pharmaceutical services.
    2. Explain why F-755 is a high-priority focus for operators and surveyors alike
    3. Discuss how F-755 applies to nursing home care with the ever-rising resident acuity and medication complexity
    4. Describe how F-755 intersects with controlled substance management, recordkeeping, and diversion-prevention expectations
    5. Outline practical methods and tools facilities can use to evaluate their processes and improve compliance with F-755
    6. Identify what makes a pharmacy partner stand out when supporting and providing resources to facilities to meet the framework of F-755

    Registration is free to AHCA/NCAL members. This is an on-demand webinar. Live attendance is not required. 
    Instructions to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website, you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password, click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register for the webinar. 
    Instructions to access recording, after registering:
    1. Go to Contents, click on the “View video" button on the right hand side of the page. 
    2. The presentation will open in a new window for you to view and hear the program. 
    Email educate@ahca.org for technical assistance.
    STATEMENT OF AHCA/NCAL’S ARTIFICIAL INTELLIGENCE (AI) POLICY
    To foster an environment of candor and the open exchange of ideas, AHCA/NCAL prohibits the recording of meetings by attendees. This includes but is not limited to any use of artificial-intelligence tools or assistants that record and transcribe information. AHCA/NCAL has the right to immediately remove AI tools or assistants present on calls and placed by attendees.
    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.


    Dr. Rick Foley

    Director of Clinical Account Management for Omnicare

    Omnicare

    Dr. Rick Foley is the director of clinical account management for Omnicare and has more than 30 years’ experience in the post-acute long term care market. He received his PharmD degree from the University of Florida College of Pharmacy in 1999. He is board certified in geriatrics and is a Fellow of ASCP. He was a clinical professor of Geriatrics at the University of Florida College of Pharmacy for eight years and served three terms on the Florida Medicaid P&T Committee. He served on the Board of Directors for the Florida Society for Post-Acute and Long-Term Care (FMDA) from 2016 to 2021 and was the first pharmacist recipient of the FMDA Quality Champion award. In April 2024, Dr. Foley received the CVS Premiere Award as a Champion for Safety and Quality.

    Nicole Gerace, RN, BSN

    Clinical Nurse Educator with Omnicare

    Omnicare

    Nicole Gerace, RN, BSN, is a Clinical Nurse Educator with Omnicare, bringing over 15 years of nursing experience to her role. Nicole began her healthcare career as a certified nurse aide in skilled nursing and home health care before becoming a registered nurse. She has worked in a rehabilitation hospital and later transitioned to long-term care, where she held leadership positions including Unit Manager, Assistant Director of Nursing, and Director of Nursing.

    For the past eight years at Omnicare, Nicole has focused on promoting resident safety and regulatory compliance through education on safe medication delivery and storage for staff in skilled nursing and assisted living facilities. She also served on the Medication Aide Advisory Committee for the state of New Mexico, contributing her expertise to statewide standards.

    Alex Boyd

    Consultant Pharmacist

    Omnicare

    Alex Boyd received a Bachelor of Science in Biology and Psychology in 2004 and a Doctorate of Pharmacy in 2008, both from the University of New Mexico. He has practiced pharmacy in multiple clinical settings, including acute care, infusion, psychiatry and long term care. He began his career as a consultant pharmacist in 2018 and deeply values the many opportunities for collaboration with skilled nursing facilities and assisted living communities to reach their shared goal of providing excellent patient care.

  • Contains 2 Component(s)

    The webinar walks learners through important information about the updates, the updated FAQ, updated and the application handbook It also reviews how to complete an application, along with examples of projects other facilities have found successful in the past. Registration is free to members and $65 non-members.

    This program is currently being updated. You will be notified by email when it is made available. 

    The Civil Monetary Penalty Reinvestment Program (CMPRP) was recently updated to include several new allowable project areas, along with other exciting changes. The CMPRP webinar has been updated to include changes to the program from September 2025. The webinar walks learners through important information about the updates, the updated FAQ, updated and the application handbook It also reviews how to complete an application, along with examples of projects other facilities have found successful in the past. 

    Presenter: Hawley Hunt, MBA, MHA, LNHA Director, Regulatory and Quality Services, AHCA

    Cost: Free AHCA Members | $65 Non-members

    No CEs awarded upon completion. 

    Follow the Instructions Below to Register: 
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the Create an Account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Instructions to access recording, after registering:
    1. Go to Contents, click on the “View video" button on the right hand side of the page. 
    2. The presentation will open in a new window for you to view and hear the program. 
    Email educate@ahca.org if you need assistance.

    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

  • Contains 15 Component(s)

    The AI and Clinical Practice education program was developed by the AHCA Clinical Practice Committee to help long term care providers understand the current use and implementation of artificial intelligence (AI) in the clinical setting along with the risk and benefits to this advanced technology. Registration is free to AHCA/NCAL members. No continuing education credits are available for this program.

    The AI and Clinical Practice education program was developed by the AHCA Clinical Practice Committee to help long term care providers understand the current use and implementation of artificial intelligence (AI) in the clinical setting along with the risk and benefits to this advanced technology. 

    AI is revolutionizing various industries, including skilled nursing and long-term care by enabling computers to perform tasks that traditionally required human intelligence. This program consists of five modules which will explore the history of AI, its key types, and how it has been used in the healthcare industry as well as potential expansion of newer capabilities and how they could be leveraged to support clinical practice. Each module may be used independently of each other or together as a comprehensive program.

    AI comes in many different forms and descriptions, each with distinct capabilities. For the purposes of this program, AI is categorized into four main types:

    1. Basic AI
    2. Machine learning
    3. Deep learning
    4. Generative AI

    Each of these AI types builds on the previous one, becoming more advanced and capable of handling complex tasks.

    Registration is free for AHCA/NCAL members only. No continuing education credits are available for this program.
    Instructions to Register:
    • For optimal performance, please use the latest version of Chrome, Firefox, Edge, or Safari 14+. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website, you will be able to register by clicking the green register button at the top right of the page. 
    • If you have forgotten your password, click here
    • If you are new to the site, you can create an account here. Answer all fields on the 'Create an Account' page, especially when locating your company name. You can search by name or zip code. After creating an account, you will be able to register. 
    • If you are unsure if you are a member of AHCA, you can email update@ahca.org to confirm your membership status. 
    Instructions to Begin, after registering: 
    • To begin the training, click on the Contents tab.
    • Participants can move throughout the lessons in the course by clicking on the header of each module to expand or minimize their view. 
    Email educate@ahca.org for technical assistance.
    © 2025 American Health Care Association. All rights reserved. Materials subject to this copyright may be photocopied or distributed for nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of the American Health Care Association
  • Contains 10 Component(s)

    Surveys can be a highly anxious time, especially for staff in long-term care facilities. The AHCA Survey, Regulatory committee, created the Preparing Staff for Survey toolkit to provide quick, easy to use, Tip Sheets for training staff on the survey process. Included in the toolkit is a video to introduce staff to long-term care surveys, and individual tip sheets to provide to new staff, current staff, and specific disciplines. There is also a tip sheet included to prepare staff for surveyor interviews and infection control practices. By providing the training on what to expect, during a survey, buildings can educate staff, so they are better prepared for surveys. Registration is open to AHCA provider members.

    Surveys can be a highly anxious time, especially for staff in long-term care facilities. The AHCA Survey, Regulatory committee, created the Preparing Staff for Survey toolkit to provide quick, easy to use, Tip Sheets for training staff on the survey process. Included in the toolkit is a video to introduce staff to long-term care surveys, and individual tip sheets to provide to new staff, current staff, and specific disciplines. There is also a tip sheet included to prepare staff for surveyor interviews and infection control practices. By providing the training on what to expect, during a survey, buildings can educate staff, so they are better prepared for surveys.

    Registration is open to AHCA provider members.
    • To avoid technical problems, use Google Chrome. 
    • Members will need to log in using their existing email and password first. 
    • Once you are logged in to the website you will be able to register by clicking the green register button at the top of the page. 
    • If you have forgotten your password click here
    • If you are new to the site, you can create an account here. Answer all fields on the create an account page- especially locating your company name. You can search by name or zip code. After creating an account, you will be able to register.
    Email educate@ahca.org if you need assistance.
    The learner must review the introduction video before advancing to the downloadable materials. A certificate of completion is available upon completion. 

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