You must to Register, or Create Account
PHI Coaching Supervision®

PHI Coaching Supervision®

  • Registration Closed

PHI developed a signature training approach for long-term care supervisors called PHI Coaching Supervision®. This course teaches the essentials of PHI Coaching Supervision®, including the difference between task-centered and relationship-centered thinking; traditional supervision versus coaching supervision; coaching skills related to active listening, self-awareness, and self-management; paraphrasing; delivering feedback, and other forms of verbal and non-verbal communication.

The training helps managers and supervisors engage employees in solving work-related problems while empowering them to participate in decisions that impact their daily work. When implemented fully, PHI Coaching Supervision® has been shown to result in increased worker satisfaction and retention as well as improved quality of care.

Key learning objectives:

  • Understand a relational approach to supervision that helps grow the critical thinking and problem-solving skills of employees
  • Differentiate task-centered supervision from relationship-centered supervision, as well as traditional supervision from coaching supervision
  • Practice key skills related to active listening, self-awareness, self-management, paraphrasing, delivering feedback, and other forms of vernal and non-verbal communication. 


The target audience is supervisory staff, including nurse supervisors, department heads, home care managers, and service delivery coordinators.

4.50 NAB approved CEs and 4.50 contact hours for nurses through the Iowa Board of Nursing will be awarded upon successful completion.

Cost:

$350 AHCA/NCAL Members

$650 Non-members

Recommended browsers and internet setting for this site

It is recommended that you use a PC with Google Chrome. If you are using a Mac, please use the Safari web browser. For viewing videos an webinars, please use high speed/broadband internet connect. Wifi is not recommended. Also, please make sure you do not have pop-ups disabled in your internet browser settings.Lastly we suggest that your internet browser is “Active X" enabled.


© 2022 American Health Care Association. All rights reserved. 

All PHI Coaching Supervision® materials subject to this copyright may be photocopied or distributed for the purpose of nonprofit or educational advancement. The use, photocopying, and distribution for commercial purposes of any of these materials is expressly prohibited without the prior written permission of American Health Care Association.

Key:

Complete
Failed
Available
Locked
Module 1: The Supervisor's Role
Begin self-paced component package.
Begin self-paced component package.
Module 2: Active Listening
Begin self-paced component package.
Begin self-paced component package.
Module 3: Self-Awareness and Self-Management
Begin self-paced component package.
Begin self-paced component package.
Module 4: Clear Communication Without Blame or Judgment
Begin self-paced component package.
Begin self-paced component package.
Module 5: Final Assement
Begin self-paced component package.
Begin self-paced component package.
Course Evaluation
4 Questions
4 Questions Please assist us in improving these materials by providing feedback.
Certificate of Completion
Certificate of Completion - 20241008-4.50-A98149-DL
Up to 4.50 medical credits available  |  Certificate available
Up to 4.50 medical credits available  |  Certificate available NAB and nursing CEs available. NAB Identifier Number is required. The NAB ID begins with the letter R followed by 7 digits. If NAB is not applicable to you, enter N/A to open & print your certificate.
NCAL AHCA