F 309 & Antipsychotics?! Compliance?! QAPI?!: Your Integrated Pathway to Dementia Care. Part Four: Frontline Workers or "Special Ops"

Incredibly well-skilled and mission-driven, frontline workers are the "Special Ops" team of long term care. Their mission is to unleash their knowledge, skills and attitude to provide the highest level of care. In this session, discover ways to engage front-line workers in your nursing center's efforts to provide the highest quality of care for residents with dementia.

Learning objectives:

1. Review strategies that engage front-line workers.
2. Examine ideas that support front-line workers' education and skill development.

Speaker:
Mary Tess Crotty
Vice President, Quality
Genesis Health Care